CESAR BAEZ

**** ** ***** ***. ***. ****, Miami, FL 33173 (H) 786-***-**** (C) 786-***-**** ad278r@r.postjobfree.com

Professional Summary

I am a very enthusiastic, fast learner, and well team player.

Skills

Fixed and removable prosthetics

Superior customer service

Dental materials knowledge

Communication skills

Initiative

Interpersonal skills

Self confidence

Work History

Insurance Agent Feb 2023 – Current

Doral, FL

Primerica Financial Services

Life Insurance sales

Recruiting agents

Financial advisor

Restaurant Server

Anacapri Miami Lakes June 16 – July 2018

Miami Lakes, FL

Maintained adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays

Communicated with other kitchen team members to ensure food was prepared on time and correctly

Spoke with patrons to ensure satisfaction with food and service

Assisted diners with obtaining food from buffet/serving table as needed.

Provided excellent customer service

Requested and recorded customer orders, and computed bills

Set dining tables according to type of event and service standards.

Relayed orders to bar and kitchen quickly and accurately.

Ruby Tuesday June 2014 – May 2016

Miami Lakes, FL

Set dining tables according to type of event and service standards.

Consistently provided professional, friendly and engaging service.

Addressed diner complaints with kitchen staff and served replacement menu items promptly.

Demonstrated genuine hospitality while greeting and establishing rapport with guests.

Provided friendly and attentive service.

Resolved guest complaints quickly and efficiently.

Received frequent customer compliments for going above and beyond normal duties.

Delivered quality service by providing a warm and welcoming environment.

Assisted co-workers whenever possible.

Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.

Lombardi's Ristorante-Miami Feb 2012 - Apr 2014

Miami, FL

Bussed and reset tables and kept dining room and work areas clean.

Served beverages, breads and butter and replenished items as necessary.

Routinely carried large loads of dishes to kitchen for washing.

Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.

Effectively listened to, understood and clarified guest concerns and issues.

Assisted co-workers whenever possible.

Restocked the salad bar and buffet, refilled condiments, organized pantry area and swept and mopped

floors.

Proactively prepared for large parties and reservations, anticipating planning and staffing needs.

The Rusty Pelican Feb 2010 - Feb 2012

Key Biscayne, FL

Consistently provided professional, friendly and engaging service.

Followed all safety and sanitation policies when handling food and beverage to uphold proper health

standards.

Routinely supported other areas of the restaurant as requested, including answering telephones and

completing financial transactions for other staff.

Set dining tables according to type of event and service standards.

Routinely cleaned work areas, glassware and silverware throughout each shift.

Developed and maintained positive working relationships with others to reach business goals.

Demonstrated genuine hospitality while greeting and establishing rapport with guests.

Provided friendly and attentive service.

Education

Life Insurance License 214 Miami, FL, USA

Dental Lab Technician: Dental Lab Technician

Florida National University Hialeah, FL, USA

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