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Food Safety Human Resources

Surrey, BC, Canada
January 30, 2024

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Manisha Sharma

Surrey, BC V*V*G*


Authorized to work in the US for any employer

Work Experience

Service Leader

Chipotle Mexican Grill - Surrey, BC

August 2023 to December 2023

• Making sure great tasting, high quality food is served

• Helping to resolve food quality issues

• Supporting food safety which includes the following: ensuring handwashing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed

• Helping to resolve customer incidents and working to ensure positive customer experiences

• Helping to monitor crew breaks, shift changes, shift meetings, and line schedules

• Developing and cross training all front of house Crew

• Assisting with Crew performance reviews

• Developing future Service Leaders

• Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork

• Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary

• Ensuring the proper quantity of supplies are available as needed Kitchen Leader

Chipotle Mexican Grill - Shoreline, WA

October 2022 to August 2023

• Manage kitchen staff and coordinate food orders

• Supervise food prep and cooking

• Check food plating and temperature

• Establish portion sizes

• Train kitchen staff on prep work and food plating techniques

• Store food products in compliance with safety practices (e.g. in refrigerators)

• Keep weekly and monthly cost reports

• Maintain sanitation and safety standards in the kitchen area

• Worked in a high pressure environment

• Worked the cash register

• Managed restaurant operations

• Opened the restaurant

• Counted out cash drawers

• Greeted guests

• Assisted guests in finding or ordering merchandise

• Handled guest and customer complaints and concerns

• Received and processed returns

• Rang up purchases

Shift Manager

McDonald's - Lynnwood, WA

October 2021 to March 2022

• Worked in a high pressure environment

• Communicated with customers

• Helped customers with orders

• Bagged meals and orders for customers

• Maintained a positive attitude

• Helped train new employees

• Managed restaurant operations

• Worked the cash register

• Performed various administrative tasks

• Maintained quality control

• Worked in a high pressure environment

• Helped customers with orders

• Bagged meals for customers

• Restocked items

• Maintained a positive attitude

Warehouse Associate - Lynnwood, WA

October 2021 to March 2022

• Pick and pack customers online orders.

Hr. Trainee

Escorts Auto Products - Rudarpur, Uttar Pradesh

January 2014 to November 2016

As Hr.Trainee, my role was involved gaining experience of all aspects of HR, also known as human resources and personnel.

• Assisting departments with their recruitment needs through liaison with agencies/ advertisers coordinating prospective candidates, interviewing them and administering offers.

• Conduct inductions of new staff.

• Assistance in the employee evaluation and processing of employees' issues.

• Maintaining a healthy communication system towards the employees.

• Ensure that staffing needs are met in a timely manner, from placing ads to interviewing and hiring.

• Learn how we build our company culture.

• Maintain an environment that supports diversity.

• Became knowledgeable on staffing, training, diversity awareness, and teamwork.

• Learn to assess talent to build a strong management and hourly team. Management Trainee

CapitalVia Global Research ltd - Indore, Madhya Pradesh August 2014 to December 2014

Effectively engaging with the clients and generating the set targeted revenue.

● Ensuring High customer retention through customer service and relationship.

● Analyzing, differentiating and converting clients from hot prospects.

● Calling prospective clients and engaging with them to maximize sales.

● Focusing on building long-term relationship with the clients Ensuring that the client information is maintained and updated in CRM.

● Conducting market research and keeping up-to-date with the knowledge of market.

● Motivate team members to make team work as a single unit towards a common objective.

● Ensure that the team is delivering desired results through daily tracking and supervision.

● Maintain all necessary data and records for appropriate format for future reference and sharing status updates to senior management.

● Responsible for not only selling but also maintaining and improving relationships with the client. Education

MBA in Human Resources, Marketing

Invertis University Bareilly - Bareilly, Uttar Pradesh July 2012 to July 2014

B.Ed. in Education

Mangalayatan University Aligarh - Aligarh, Uttar Pradesh April 2010 to December 2012

BBA in Business Administration

Mangalayatan University Aligarh - Aligarh, Uttar Pradesh July 2007 to July 2010




• Microsoft Outlook

• Human resources

• Leadership

• Management

• Recruiting

• Marketing

• Administrative experience

• Microsoft Excel

• Sales

• Organizational Skills

• Interviewing

• Management

• Supervising experience

• Hospitality

• Shift Management

• Restaurant experience

• Guest services

• Human Resources Management

• Serving

• Communication skills

• Basic math

• Kitchen Management Experience

• Kitchen Experience

• Office Management

• Customer service

• Conflict management

• Food Safety


• English - Fluent

Certifications and Licenses

Food Handler Certification

Professional In Human Resources

ServSafe Manager Certification

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