Jada B. Baht Israel

Columbus, Ohio

614-***-****

ad275u@r.postjobfree.com

Summary

With 15 years’ work experience with various businesses and offices I am seeking a clerical position. With superior communication skills which allows me to listen then clearly answer questions and resolve issues. Refined planning and organizational skills that balance work, team support and administrative responsibilities in a timely and professional manner.

Professional Skills

Communication/Customer Service Skills

· Greet all clients and visitors, ensuring they received great customer service

· Attentive listener who allows issues to be solved quickly and effectively

· Clear, legible written communication for quick notes or messages

· Proficient in Mac and OS programs and applications.

· Facilitated many program/staff Meetings; leading discussions and presented material

· Provide excellent support to customers/clients to ensure increase sales and build relationships

Organizing & Planning

· Managed a case load of 7-12 clients as home health aid, creating comfortable environment.

· Balance multiple projects, programs, and jobs at once. Efficient multi-tasker.

· Coordinated and scheduled meetings/travel for over 15 staff members

· Knowledgeable of shipping letter and package requirements

· Maintained all office/program files (hard copy & electronically). Organized system to locate information quickly

Office Management

· Maintained and used all office equipment, including printers, copies, and computers.

· Monitored office supplies and replenished stock as necessary

· Created filling system, bookkeeping and billing method that decreases errors and overpayments by 10%

· Prepared handouts or digital reference for clients and company members

· Operate appointment, events and travel calendar database to create weekly and monthly event outlines.

· Prepared expense reports, tracked spending, and monitor deposits and withdrawals

· Resourceful in finding necessary supplies and materials at minimum prices

· Responsible for a portion of budgets to complete administrative duties

Clerical

· Type over 45 WPM with limited errors

· Managed a phone switchboard effectively, ensuring calls are tracked and not lost

· Expert ability to fax, print, copy, scan, using necessary equipment

· Enhanced customers and visitors experience with pleasant, clear speech

· Proficient in All Microsoft applications, ability to learn new databases quickly

· Built entire website for start-up company

Skills and Training

- STNA/CNA

- In-depth knowledge of Medical Terminology

- Serve on Maternity and First Responses Committees

- Serve Safe Cooking Hospitality Certification

- Assisted with multiple 100+ guest events

Employment

TEKSystems June 2021 – August 2021

Customer Service Representative: Duties –

· Received claim calls for PUA clients

· Filed weekly claims for PUA

· Verified demographic /employment verification

· Uploaded all documentation for client

· Other related duties

Contact Us LLC November 2020 – May 2021

Customer Service Representative: Duties –

· Received all incoming call

· Assisted customers with placing orders

· Requested return items to be issued

· Processed payments

· Other related duties

Amazon, Columbus Ohio January 2020 – May 2020

Clerk: Duties

· Sorted incoming and outgoing packages

· Stacked shelves for transporters

· Other related duties

Maxim Healthcare Services, Columbus Ohio September 2018 – January 2019

Home Health Aid: Duties –

· Bathe patient

· Fixed meals

· Cleaning and dusting

· Accompanied to doctor appointments

· Grocery shopping

· Other related duties

Ohio Hospital of Psychiatry, Columbus Ohio January 2018- July 2018

Environmental Services: Duties –

· Cleaned and sanitized patient rooms

· Maintained and cleaned nurse station

· Escorted new patient(s) to their living quarters

· Other related duties

Contact this candidate