Shantia Howard

ad2759@r.postjobfree.com 708-***-**** Bolingbrook, IL

SUMMARY

Highly organized professional with 8 years of diverse administrative experience, including data entry and billing roles. Proven skills in maintaining accurate documentation, managing databases, and resolving billing issues. Seeking to leverage expertise in data management and administrative support in a Data Entry Rep role. WORK EXPERIENCE

City of Aurora Aurora, IL

HR - Confidential Secretary (Contract) Oct 2023 - Present

• Offer high-level administrative support with a strong focus on confidentiality, including the optimization of time management and maintenance of various schedules.

• Draft a variety of professional documentation such as letters, flyers, and certificates, contributing to organizational communication and recognition efforts.

• Assist in the organization and scheduling of training programs and workshops, with a commitment to maintaining accurate records that reflect employee development. Hersse Boutique Bolingbrook, IL (hybrid)

Executive Assistant/Manager Sep 2021 - May 2023

• Managed a wide range of administrative tasks, including scheduling, travel arrangements, and office logistics, ensuring smooth daily operations.

• Oversaw financial responsibilities, including billing, invoice filing, and payroll management, contributing to the fiscal health of the organization.

• Handled social media management and shipping logistics, maintaining communication channels and ensuring timely delivery of packages.

Waste Management – Remote

Billing Clerk/Data Entry Oct 2019 - Apr 2022

• Managed and processed invoices, ensuring timely creation, posting, and dispatch to enhance financial efficiency.

• Maintained accuracy in accounts and data entries, and generated reports, contributing to organizational data integrity.

• Coordinated scheduling for deliveries and pick-ups, and provided resolutions for billing issues, improving customer satisfaction and service delivery.

Cynet Systems Naperville, IL

Administrative Support Oct 2018 - Oct 2019

• Efficiently managed administrative responsibilities including data entry, system updates, document scanning, mail distribution, and office supply ordering, ensuring smooth office operations.

• Handled payroll duties with precision, maintaining accurate timekeeping and attendance records, while also coordinating meetings, guaranteeing resource availability, and professionally directing guests. PNC Mortgage Downers Grove, IL

Administrative Support (Contract) Dec 2016 - Jul 2018

• Managed a diverse range of administrative tasks, including document review, email correspondence, and daily report generation, ensuring efficient office operations.

• Assisted underwriters and document specialists with vital document handling, contributing to the seamless workflow and enhancing productivity.

• Oversaw payroll responsibilities, including time card adjustments and vacation time submissions, guaranteeing accuracy in employee compensation.

Select Staffing Downers Grove, IL

Office Support Apr 2015 - Dec 2017

• Managed clerical and administrative tasks, enhancing the efficiency of daily operations by expertly organizing files and documents.

• Executed payroll assistance through effective timecard management, mitigating errors and ensuring timely compensation.

• Coordinated recruitment efforts, from job postings to interview scheduling, alongside handling medical claims and billing processes.

EDUCATION

Ultimate Medical Academy

Associate of Science/Health Science

Tampa, FL

SKILLS

Ability to Multi-Task • Effective Team-Building • Time Management • Attention to Detail • Detail Oriented • Versed in Microsoft Office • Billing and Invoicing • Strong Organizational Skills • Written and Verbal Communication Skills

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