Dominic Dorol

** ********* ****. **** *, Etobicoke, ON, Canada M9R 1T5, ● 437-***-**** ● ad274v@r.postjobfree.com

I am a multi-skilled professional with 20 years of experience in the hospitality industry working in management, sales and marketing, and accounts. Having recently moved to Canada with my family, I am ready and willing to work, and possess all relevant documentation supporting my right to work in Canada. I strongly believe that my skills and experience will be an asset to any organization.

SKILLS

•General Management

oHotel and Resort Operations

oHuman Relations and Staff Management

oClient Relations and Accounts

oFinancial Management and Budgeting

oProjects and Events (e.g. conferences, expositions, private events, etc.)

•Sales, Marketing and Brand Development

•Training and Development

•Customer Service Experience

•Proficiency in Computer Systems (OPERA, FIESTA, FIDELIO, MARSHA)

•Experience with International Hospitality Systems (North America, Europe and Asia)

•Fluent in English

EMPLOYMENT HISTORY

General Manager – Philippines Jun 2021 – Dec 2023

Y2 Residence Hotel

Leading overall hotel operations and implementing key changes in response to government COVID measures and ensuring year-on-year profitability while maintaining positive projections for growth.

Developing a successful post-pandemic marketing campaign with a focus on corporate and private events and Philippine national tourism.

Managing human resources, including team training, development, and onboarding, as well as overseeing the staff retrenchment and introduction of a health and wellness program to address reduced mental and physical health during the pandemic.

Successfully coordinated the pre-opening of a new co-living property, conducting market analysis and developing a business plan for long-term viability.

Corporate Director of Sales and Marketing – Philippines Mar 2020 – Sept 2020

Waterfront Hotels and Casinos

Developed and monitored tailored pandemic management plans for three major locations (Cebu, Davao, and Mactan), incorporating market analyses for targeted marketing, business cost analyses for increased efficiencies, and rates review analyses for sustainable profitability margins.

Implemented a corporate rollout of the plan to all staff and collaborated with government agencies to adhere to pandemic requirements for quarantine facilities.

Managed financial aspects, including budget development, profit and loss reviews, and modification of the plan based on effectiveness reports.

Area Director of Sales and Marketing – Philippines Aug 2019 – Feb 2020

Crowne Plaza and Holiday Inn Manila

Led the development and implementation of Intercontinental Hotel Group’s (IHG) Sales and Marketing strategy, as IHG Asia Pacific’s Head of Sales, setting Annual Revenue Targets and aligning strategies with rates and budgets and ensuring efficient implementation.

Evaluated and identified gaps in the sales team for enhancement, including hiring new staff with appropriate skill sets and revising the Sales Incentive Scheme for improved effectiveness.

Negotiated and secured hotel room requirements for the ‘30th South East Asian (SEA) Games’ in 2019 and provided marketing support for ‘Philippine Fashion Week 2019’.

General Manager – Ortigas, Philippines Aug 2013 – Jul 2019

The Linden Suites

Coordinated a major property renovation, followed by a post-renovation brand review and implementation, including a formal re-launch event with key stakeholders.

Successfully promoted the hotel's official website over popular referral sites, becoming the top e-commerce channel and increasing profit margins for online bookings.

Managed hotel operations while ensuring sustained profitability, including by identifying new revenue streams in the “staycation” market and attending international trade shows.

Developed a staff health and wellness program, fostering teamwork and increasing engagement.

Director of Sales and Marketing – Philippines Jul 2012 – Jul 2013

J Park Resort

Managed the sales and marketing for a 597-room resort, including the formation and operation of the Manila Sales Office to target clients within Metro Manila.

Supervised the hiring of sales staff, prepared Annual Revenue Targets, and reorganized individual sales targets to achieve a 10% to 41% monthly contribution increase from domestic markets.

Developed and maintained the property’s account database and collaborated with all operational departments in order to ensure efficient delivery of services to clients.

Generated and presented the three-month rolling forecast as Member of the Executive Committee.

Director of Sales and Marketing – Philippines Mar 2010 – Jun 2012

Cebu City Marriott Hotel

Managed the sales and marketing for a 301-room city hotel, achieving annual budget targets for 2010 and 2011 with a high output of 40% GOP for two consecutive years.

Represented the hotel in the Marriott Regional Sales Leadership Program and Asia Pacific Sales Conferences, receiving the “Market Excellence Award” for the first time in the property’s history.

Established and operated a Manila Sales Office, prepared Annual Revenue Targets, and developed and updated the property’s domestic and international accounts.

Hotel Manager – Philippines Feb 2009 – Feb 2010

Fairways and Bluewater Golf Resort and Country Club

Managed overall operations of all Hotel Villas throughout this 18-hole golf resort, including preparation of Annual Budget and maximization of revenues t improve profit margins.

Successfully opened the property to wholesalers for the first time in 2009 resulting in the highest revenue generated in the property’s history.

Led accommodation arrangements for major golf tournaments, organized standard meetings for effective follow-through, and facilitated various public relation projects increased media exposure.

EDUCATION

Masters in Philosophy – 1999

Pontifical University of St. Thomas Aquinas, Rome, Italy

Bachelor of Science in Geodetic Engineering – 1997

University of the Philippines, Diliman, Philippines

Contact this candidate