Tabitha Chandler

*** ********* **

Alexander City, AL, 35010

Tel: 912-***-**** Email: ad2736@r.postjobfree.com Job Objective

Dedicated and compassionate Registered Nurse (RN) for more than 8 years with progressive career history in direct patient care setting, outpatient care, and care coordination in a fast-paced environment. Consistently developing strong relationships with staff, patients, and families through empathetic communication, respectful attitude and excellent customer service. Aiming to leverage my skills to successfully fill this new role.

Education

Fortis College

Mar 2014 ~ Dec 2015

Associates Degree, Nursing

University Of West Alabama

Aug 2010 ~ Dec 2013

Associates Degree, Nursing

Completed coursework towards nursing degree

Experience

Defense Health Agency (DHA)

Jul 2023 ~ Present

Director of Quality and Risk Management

•Drive clinical processes to achieve high reliable care

•Work hand in hand with Patient Safety Manager

•Created protocols and adjusted them as needed through clinical process improvement program

•Prepared and maintained all units in and around facility for compliance and accreditation

•Reviewed all medical claims and began investigations if criteria was met for a claim

•Managed all risk management cases, investigations, and processes including monthly reporting through proper reporting structure

•Applied an unbiased mindset while gathering information for each individual risk management case and

investigation

•Managed Peer Preview reports and trackers on a monthly basis and addressed concerns accordingly with each individual provider

•Work hand in hand with Commander to update them on status with Quality Assurance issue

•Kept Commander up to date on all military training insufficiencies and tracked the process of retraining and completion to become compliant with regulations through MICT and IGEMD

•Organized monthly and quarterly meetings to update staff, providers, executive staff members on ongoing issues at different levels

•Active team leader for Strategic Planning working groups Maxwell AFB Pediatrics

Jul 2022 ~ Jul 2023

Pediatric RN CTR

•Cerner/ Genesis Super User

•Conducts routine daily medical records reviews of patient clinical information, coordinates with appropriate clinical staff and physicians with quality of care concerns.

•Interacts daily with Case Management and Medical

Records to ensure all evidence based medicine is

appropriately provided to patients.

•Use symptom specific protocol to Triage each individual patient.

•Completed RN Peer reviews quarterly.

•Demonstrated ability to work effectively with medical staff, and administration.

•Ability to work effectively in a multi-faceted, time-critical work environment.

Baptist Medical Center East

Jan 2016 ~ Jul 2022

Admission Nurse, Staff Nurse, Relief Charge

•Participates in multidisciplinary committees such as Unit Practice Council and Professional Practice Council; meeting monthly to discuss policies, propose revisions and implement changes.

•Coordinates and implemented in-service educational programs focusing on safety and adherence to protocols for the hospital and TJC.

•Develops strategy to target nursing and patient

satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.

•Reviews, audits, and monitors compliance with required Joint Commission requirements.

•Identifies variances in quality of care, analyzes, and interprets clinical performance data - provides appropriate feedback to clinical staff.

•Responsible for managing quality assessments and

process improvement activities in accordance with

hospital policies, Joint Commission standards, and state laws.

•Trains and Orients new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.

•Collaborates care with Case Management on a daily basis to make sure patients have the proper resources now and even when they return home.

•Collaborates with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.

•Provides direct patient care, stabilizes patients and determines next course of action.

•Accurately documents all elements of nursing

assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.

•Passionate about patient care and getting to help achieve patients’ goals

Baptist Medical Center East

Mar 2014 ~ Dec 2015

Patient Care Technician

•Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery. •Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.

•Answered patient assistance calls, assessed needs and offered qualified support.

License and Certific…

Registered Nurse licensed by Alabama Board of Nursing First Aid/ CPR Certified

NRP Certified

S.T.A.B.L.E. Certified

P.A.L.S Certified

Cerner/ Genesis Super User certification

Green Belt Training for CPI- in process

Awards

Daisy Award

May 1, 2018

Contact this candidate