Carol Fallarme

+63-992-***-**** • ad271y@r.postjobfree.com • https://www.facebook.com/fallarmecarol/ OBJECTIVE

Adaptable professional with a strong background in administrative, project, and executive management, service operations, and accounting. Eager to take on a challenging role in a dynamic organization, applying leadership skills, attention to detail, and digital proficiency to boost team efficiency and contribute to overall success, especially in virtual environments.

CORE COMPETENCIES

● High Attention to Detail ● Time Management and Prioritization ● Customer Service Skills

● Building a High Performing

Team - Leadership Skills

● Adaptability and Flexibility

● Discretion and Confidentiality

● Advanced Proficiency in Office

Productivity Software Tech Savvy

● Advanced Communication

and Interpersonal Skills

● Problem-Solving and Decision-Making ● Continuous Learning and Adaptability

TOOLS PROFICIENCY

● Microsoft Office Software ● Google Workspace ● TeamViewer ● Dropbox

● Canva ● Adobe Creative Cloud ● Zoom ● Notion

● Sage X3 ERP ● Slack ● MailChimp ● HubSpot

● PlanSwift ● Zendesk ● Asana ● Mobile versions of the above tools for on-the-go access

EXPERIENCE

Air-Tec Performs Carson, California Lipa, Philippines Virtual Junior Project Manager January 2023 – January 2024

● Leadership and Team Management: Supported executives while effectively managing a team of virtual assistants Supervised the entire engineering team for seamless project execution

● Project Proposals and Cost Estimation: Develop concise project proposals, outlining objectives, scope, budget, and timelines Conduct material take-offs to determine required materials, gather pricing, and prepare comprehensive cost estimation sheets

● Virtual Project Planning and Coordination: Assist in developing construction project plans and creating schedules

Coordinate online communication among project team members, subcontractors, and stakeholders

● Stakeholder Engagement in a Virtual Setting: Build and maintain relationships with construction stakeholders through online communication channels Keep stakeholders informed about project progress through digital reporting and address inquiries promptly

● Team Support and Quality Assurance: Provide remote support to project team members, ensuring effective communication Contribute to ensuring project deliverables meet quality and safety standards using digital tools Air-Tec Performs Carson, California Lipa, Philippines Virtual Service Operations Specialist September 2022 – December 2022

● Service Department Coordination: Provide support to the Service Manager and Supervisor in day-to-day activities Dispatch over 10 service technicians, managing their daily schedules Handle Service Department phone calls, responding to requests via phone and email Coordinate and schedule Service Calls/Repairs, including the timely generation of quotes for customers Manage collections, file service agreements, and maintain a list of Purchase Carol Fallarme

+63-992-***-**** • ad271y@r.postjobfree.com • https://www.facebook.com/fallarmecarol/ Orders Perform various administrative tasks, including opening work orders, generating preliminary invoices, and ensuring accurate documentation

● Versatile Administrative Support: Fulfill a range of roles, serving as a Service Assistant, Purchasing Agent, AR/AP Coordinator, Billing and Collection Specialist, and General Administrative Assistant Calendar Management and Scheduling Document and Presentation Preparation Business Writing and Correspondence Database Management and CRM Systems

● Documentation and Reporting: File and organize Service Agreements, POs, and relevant documents Ensure comprehensive documentation of work order notes and timely submission of start-up sheets.

● Efficient Communication and Vendor Management: Oversee communication with customers and vendors to ensure seamless service operations Coordinate with different supply houses/vendors for pricing and streamline order processing

Rajah Travel Corporation Makati, Philippines

Trainee November 2021 – January 2022

● Business Development and Negotiations: Spearheaded the pitching of business proposals and conducted negotiations to drive business improvement initiatives

● Leadership in Digital Marketing: Led the Online Marketing Group overseeing social media presence on platforms like Facebook, Instagram, and TikTok Orchestrated diverse campaigns (Acquisition, Monetization, Engagement) for effective online engagement

● Graphic Design and Content Creation: Created digital graphic designs for series of posts on social media pages.

● Analytics and Reporting: Utilized Google Analytics to gather insights and generate reports for informed decision- making

● Strategic Analysis for Corporate Travel: Applied critical thinking in analyzing basic data information crucial for corporate travel Contributed to business planning initiatives for a corporate travel program Bangko Kabayan Batangas City, Philippines

Accounting Assistant November 2017 – March 2018

● Financial Record Maintenance: Maintain accurate and up-to-date financial records by recording daily transactions, verifying entries, and reconciling discrepancies.

● Accounts Payable and Receivable: Process invoices, payments, and expenses promptly and accurately. Handle accounts receivable functions, including generating invoices and tracking customer payments. EDUCATION

LYCEUM OF THE PHILIPPINES UNIVERSITY - BATANGAS Batch Magna Cum Laude - 1.2699 GPA BS in International Travel and Tourism Management

August 2018 - July 2022

• Consistent Student Leader

• Consistent Dean Lister

• Best Thesis Awardee

ST. VALENS COLLEGE OF BUSINESS AND ARTS High Honor Awardee Accountancy and Business Management (ABM)

June 2016 – March 2018

• Conduct Awardee

• Best Research Awardee

• Consistent Honor Lister and Student Leader

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