Customer Service Assistant Manager
Resume:
princess Bradford
Customer service rep/ assistant manager
Contact
Email:
ad271c@r.postjobfree.com
Phone:
Address:
mabelton, GA, 30126
Professional Summary
Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines., highly motivated and eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Experience
Customer Service Representative
Foundever, mabelton, GA / Jul 2023 - Jan 2024
Maintained a high level of professionalism when dealing with difficult customers.
Handled customer complaints and inquiries in a courteous and efficient manner.
Provided exceptional customer service to ensure customer satisfaction.
Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
Assistant Manager
Marcos, mabelton, GA / Jan 2023 - Jun 2023
Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
Helped oversee the daily operations of the store, managing staff and inventory.
Resolved customer complaints and handled refunds and returns to promote satisfaction.
Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.
Assisted with new employee training and conducted performance reviews to track overall progress.
Oversaw daily financial transactions and managed cash flow to suppport profitability.
Manager
Cookies Cleaning Service, Symrna, GA / Jan 2018 - May 2020
Manage payroll
Oversaw multiple projects simultaneously and ensured tasks were efficiently completed.
Enforced work practices and procedures to reduce workplace safety and health hazards.
Maintained accurate records of financial transactions while adhering to all accounting regulations, reflecting attention to detail.
Successfully completed complex projects on time while maintaining high-quality standards, showcasing strong project management abilities.
Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
Education
Campbell High School
Symrna, Ga
High School Diploma
(May 2022)
Skills
Appointment Scheduling
Call Management
Heavy Equipment Operation
Order Preparation
Material Handling
Basic Mathematics
Customer Complaint Resolution
Payment Collection
Cash Handling
Cash Management
Product Knowledge
Customer Satisfaction
Account Management
Professional demeanor
Excellent communication
Attention to detail
Empathy and understanding
Interpersonal skills
Computer literacy
Time management
Patience and composure
Telephone etiquette
Conflict resolution
Organizational skills
Certifications
Driver's license
Contact this candidate