AUNDREA POELLNITZ

Theodore, AL *****

ad270v@r.postjobfree.com

+1-251-***-****

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Work Experience

Wireless Specialist

The Revenue Optimization Companies (T-ROC) - Daphne, AL January 2024 to Present

• Advise customers on wireless devices and usage to improve production.

• Answer customers' questions about products, prices, availability, or credit terms.

• Appraise equipment to determine contract terms or trade-in values.

• Arrange for installation and testing of wireless devices.

• Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, environmental regulations, or industry developments. Endoscopy Technician/Medical Assistant

ONYX MEDICAL CORPORATION - Austin, TX

August 2023 to October 2023

• Worked 2 month travel assignment in Austin Texas as an Advanced Endoscopy Technician.

• Also worked with with Pulmonary doctors with robotic Bronchoscopy and BAL procedures Advanced Endo Scrub Tech.

USA Hospital - Mobile, AL

December 2022 to October 2023

Assisted physicians or registered nurses in the conduct of endoscopic procedures. Assisted with interventional cases such as ERCPs and EUS ultrasound scopes.

• Assisted Pulmonary doctors with Bronchoscopies and BAL procedures . Administered and assisted injections and needle samples during bronchoscopies Prepared patients for colonoscopy and or EGD procedures. Checked and prepared operating room for surgical procedures by setting up instruments, equipment, and supplies according to established protocols.

Maintained a clean and safe environment in the operating room by adhering to infection control standards.

Assisted surgeons with scrubbing, gowning, gloving, and draping during surgical procedures. Ensured all medical equipment was properly operated and maintained according to manufacturer's specifications.

Reviewed patient chart prior to surgery to ensure correct supplies were available in the operating room as per surgeon's orders.

Performed daily maintenance of OR suite including cleaning floors, counters, shelves, walls. Assisted with transferring patients from gurney onto operating table while maintaining sterility at all times.

Labeled specimen containers accurately before transporting them to pathology laboratory for analysis. Set up equipment, tools and supplies for procedures and organize instruments as directed in surgeons' preference cards.

Analyzed patient chart data and identification to verify accurate information. Communicated with patients to determine feelings, need for assistance or social and emotional support. Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds. Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.

Safeguarded patient privacy with strict adherence to HIPAA protocols. Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.

Shaved and draped patients to prepare for surgery, treatment or examination. Endoscopy Technician

FUSION Medical Staffing - Elkhorn, NE

August 2022 to November 2022

• Worked 13 week travel assignment as an endoscopy technician . Endoscopic Scrub Technician

Providence Ascension Hospital - Mobile, AL

March 2021 to August 2022

Assisted physicians or registered nurses in the conduct of endoscopic procedures Attended in-service training to validate or refresh basic professional skills Cleaned, disinfected, or calibrated scopes or other endoscopic instruments according to manufacturer recommendations and facility standards

Collected specimens from patients.

Prepared patients for colonoscopy and or EGD procedures Transported patients from pre-operative area to the operating room prior to surgery. Helped maintain a sterile field throughout the duration of the procedure by passing instruments or other items as needed.

Labeled specimen containers accurately before transporting them to pathology laboratory for analysis. Demonstrated knowledge of universal precautions regulations and infection control guidelines. Attended educational programs such as CPR certification courses or seminars related to new technologies used in the operating room.

Set up equipment, tools and supplies for procedures and organize instruments as directed in surgeons' preference cards.

Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds. Shaved and draped patients to prepare for surgery, treatment or examination. Adjusted positions of patients on beds or tables.

Performed troubleshooting and repair of equipment in accordance with manufacturer specifications. Tested and calibrated instruments to ensure accuracy and reliability of data. Sterile Processing Technician

Providence Ascension Hospital Mobile - AL

September 2019 to March 2021

Assemble surgical instruments after being properly cleaned Prepare them with proper indicators,filters, and locks Sterilize each trays and peel packs at procedural time with required dating and labels Communicate with OR department

Prepare carts for scheduled surgery cases

Assist physicians or registered nurses in the

Performed decontamination of medical instruments and equipment to prepare for sterilization. Maintained accurate records of all sterilized items, including item number, date, time, type of sterilizer used, and operator initials.

Validated the sterility of processed instruments by performing biological and chemical testing. Inspected and tested instruments after cleaning to ensure all particles were removed prior to sterilization. Ensured compliance with safety guidelines in accordance with OSHA regulations. Operated steam sterilizers, washer-disinfectors, ultrasonic cleaners, dry heat ovens, and other related equipment.

Provided guidance and instructions to new staff members regarding sterile processing techniques. Reported any malfunctions or discrepancies in equipment to management immediately. Print off of surgery cases linking to patient information to pull each items needed to go on cart. Sent the case cart and loaner trays to Operation room. Phlebotomy Technician I

American Red Cross - Mobile, AL

April 2017 to September 2019

Completed daily quality control and function checks on equipment Completed health history and pre- drive set up

Tagged equipment for repair or discontinue

Evaluated donors vitals and physical exams

Collected biological specimens and blood units from donors Sterilized all necessary equipment and working instruments Disposed of biomedical waste in accordance with standards Explained technical medical information to donors. Phone Operator/Appointment Scheduler

Coastal Neurological Institute Mobile - AL

September 2016 to February 2017

Clerical services and Answered inbound and out bound calls from patients regarding questions about appointments

Scheduled appointments, referrals, and testing

Overhead paged for Hospitals, doctors, nurses, and other facilities Created charts and alert notations

Entered data of patient's demographics and insurance information. Front Desk Clerk

Holiday Inn Express & Suites - Mobile, AL

March 2016 to September 2016

Telecommunication skills and clerical duties in lieu of hotel reservations Answered inquiries pertaining to hotel services, recommend restaurants and tours Computed bills, collect payments, and adjusted for guests Etc. Clinical Assistant

New Direction/Simpkin's Residential - Mobile, AL

September 2014 to February 2016

Assisted disabled clients in identifying available benefits and social community services Administration of medication to clients and documentation on MAR Scheduled doctor appointments

Supervised and handled employee affairs.

Coordinated work schedules and assisted with HR files Keep track of employees payroll as well as Quickbooks Performed weekly in-home Quality Assurance inspections. Managed patient (client) records, including medical history and test results. Audited Clients behavioral charts and skills checks weekly to insure staff completed all documentation according to mental health standards.

Education

Diploma in Medical Assistant

Remington College

April 2023

High school diploma

Theodore High School

August 2004 to May 2008

Skills

• Quality Assurance

Microsoft Suites

HIPAA Proficiency

Workplace Safety

Team Collaboration

Regulatory Compliance

Medical Scheduling

Management Experience

Calibration

Guest Services

Medical Assistant (9 years)

Medical Imaging

Patient Care

Venipuncture

Medical Records

Experience Administering Injections

EMR Systems

Epic, Cerner, and Power Charts

Medical Office Experience

Hospital Experience

Conflict management

Quality Control

Medical Terminology

• Microsoft Office

• Microsoft Word

• Microsoft Outlook

• Sales

• Office experience

• Customer service

• Customer relationship management

• Google Suite

• Microsoft Excel

• Front desk

• Typing

• Oracle HCM (6 years)

• Conflict management

• Supply chain

• Information management

• Medical records

• Medical terminology

• Microsoft Access

• Team management

• SharePoint

• Medical imaging

• Quality control

• Quality assurance

• Relationship management

• Hospital experience

• Epic

• Vital signs

• HIPAA

• Documentation review

Certifications and Licenses

CPR Certification

May 2023 to May 2025

Driver's License

March 2021 to March 2026

Certified Medical Assistant

March 2019 to March 2024

BLS Certification

May 2023 to May 2025

CCMA Certification

March 2019 to March 2024

174812

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