JACQUELYN UCHITEL

201-***-****

ad26z3@r.postjobfree.com

Paramus, NJ 07652

Summary

To obtain a challenging position with the opportunity to grow, where my education, life, and work experience will make me an asset to the company.

Work experience

Owner/Operator

Personal Secondhand Items (online)

Hackensack, NJ

January 2021 to January 2023

•Created a home based business that allowed me to generate income while being able to have a flexible schedule.

•Organized and assessed all items in my home, decided which ones were worth selling and began posting them online.

•Photographed, measured, organized, and posted each item in its appropriate category and sub-category.

•Wrote each description in a unique manner that would optimize the chance of it being seen by the demographic most likely to show interest.

•Met with people, negotiated, and conducted finalized sales.

•Took individual orders as well those in bulk, and mailed orders promptly.

•Dealt with problem-solving, multitasking, completing multiple orders in a prompt manner and guaranteed over-all customer satisfaction.

Server

IHOP-Ocean, NJ

May 2019 to April 2020

Provided exceptional customer service to acquire repeat business.

Demonstrated product knowledge when discussing menu options.

Prioritized and coordinated work to ensure all deadlines are met

Reconciled cash register at the beginning and end of day to verify revenue sales.

Server

Alfonso's Pizza - Hillsborough, NJ

September 2007 to May 2018

Provided the customers with a pleasant dining experience and quality service.

Conducted final check of food items prior to serving customers to ensure quality maintenance.

Ensured the cleanliness of dining area and food items before serving.

Assisted others in carrying out their part of preparing/serving meals.

Maintained serving standards and followed all regulations while performing duties.

Cash out all patrons and ensure proper money handling.

Assistant Manager

Lake Mohawk Bagel - Sparta, NJ

November 2005 to July 2011

Provided support to sales team, overseeing all sales and service objectives to guarantee success.

Worked with new customers to assist in sales.

Assisted in the development of new policies and procedures.

Assisted in the training of new customer service representatives and associates.

Generated repeat business through successful sales and positive and pleasant attitude.

Assistant manager that opens and closes the store and maintain accurate inventory.

Teller

Lakeland Bank - Augusta, NJ

September 2004 to October 2005

Thoroughly followed bank policies, procedures and guidelines to process transactions accurately and efficiently.

Demonstrated outstanding customer service, resolved customer concerns and helped build customer loyalty.

Achieved sale goals of 6% or more every quarter by identifying customer needs and referring financial products and services.

Worked alongside Assistant Manager with administrative positions.

Mentored and coached newly hired bank tellers.

Cashier

A&P - Sussex, NJ

September 2003 to October 2005

Responsible for scanning and entering the price of all items in the register.

Maintains bank of money in the register drawer and verifies it at the beginning and end of the shift.

Handle as well as solve any customer queries.

Collect money from the customer in the form of electronic money or cash for the purchased goods.

Education

ASSOCIATES in LIBERAL ARTS & BUSINESS

SUSSEX COMMUNITY COLLEGE - Newton, NJ2005 to 2008

Skills

Cash register and cash handling

Negotiation, Mentoring, Customer Service, and Assistant Manager experience

Front desk knowledge

Professional and courteous customer service skills. Experienced at Front of the house duties. Capable of creating efficient filing systems. Ability to multitask while maintaining attention to detail. Prompt in meeting deadlines in a timely fashion. Proficient in Excel, Office, and Word (Completed course 1/24). Experienced in both written and verbal communication. Problem solving skills. Adaptable and willing to learn.

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