KK

Objective: To serve client and

employer with integrity,

compassion, and knowledge.

Kathryn Kinsler

**** ****** ******

Unit #1808

Overland Park, KS 66204

816-***-****

ad26yr@r.postjobfree.com

Skills Knowledge of the Medicaid/Medicare Health system, Health Insurance Compliance, Understanding of HIPAA, Medical Terminology, Data Entry, CPR Certified, Trained Dialysis technician, Confidential, Professional, Communication Experience Fresenius / Dialysis Technician

May 2022-Present, Overland Park, KS

● Preparation and implementation of Hemodialysis treatments

● Patient care throughout treatment process

● Equipment preparation, maintenance and upkeep

● Assists with monitoring and testing during procedures Sunflower Health Plan/ Grievance and Appeals Coordinator August 2018 - January 2022, Overland Park, KS

● Investigate and process complaints and appeals

● Oversaw enrollment, claims, provider payment disputes, and transportation

● Validated appropriate healthcare forms

● Assessed and responded to customer grievances and appeals

● Provided appropriate research, documentation, data to evaluate, respond, and close disputes in a timely manner

Team Lead for Homeless Kit Project: provided backpacks full of hygiene, food, and first aid supplies.

Amerigroup / Outreach Care Specialist

June 2016 - August 2018, Overland Park, KS

● Customer Service to resolve provider or member care plan issues

● Liaison for Service Coordinators and authorizations for care plans

● Resolved authorization issues blocking coverage and provider payments

● GAP care, ILO, DME authorizations

● Coordinated home modifications and out of network service providers

● Liaison for providers, TBI managers, and Medical director working directly with TBI waiver members

● Trained new team members

● Reports submitted for the State of Kansas for compliance Apria Healthcare / Senior EQ Specialist

January 2011-June 2016

● Provided support for patients and providers with needs for Durable Medical Equipment, CPAP and BiPAP equipment

● Trained team on Medicare guidelines for CPAP/BiPAP requirements

● Verified insurance, coordinated and obtained appropriate documentation for referrals and doctor offices

Education Gardner Edgerton High School / Graduated May 1996 August 1992 - May 1996, Gardner, KS

● National Honor Society

● Peer Support Team (Life Skills Classroom)

● Varsity Basketball, Volleyball, and Softball; 4 year References ● Donna Kneram 816-***-**** ad26yr@r.postjobfree.com, Sunflower Health Plan, Appeals and Grievances Coordinator II

● Joy Krown 219-***-**** ad26yr@r.postjobfree.com Fresenius Medical Care CCHT 1.5 years

● Christina Ramagnano 919-***-****, ad26yr@r.postjobfree.com Sunflower Health Plan, Director of Appeals and Grievances