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Team Member Customer Relations

Location:
Memphis, TN
Salary:
15
Posted:
January 29, 2024

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Resume:

Diamond Alexis Jones

Collegiate Scholar & Psychology Major

PERSONAL INFORMATION

662-***-****

ad26yg@r.postjobfree.com

PERSONAL STATEMENT: Soon-to-be graduate seeking a challenging position; utilizing my psychology degree, holistic skills, customer relations, organizational and communications skills, solution-oriented, proactive and strategic planning, manage highly confidential information and generate exceptional results while working independently or as a strongly invested team member.

EXPERIENCE

Prime Flight Aviation Services, Memphis, TN - Aircraft Service Transporter, May 2022 -December 2022, Dispatcher January 2023-Present

● Assisted passengers with wheelchair transportation boarding and off-loading.

● Ensure safety and quality transportation services to and from destinations.

● Schedule transporters for Inbound and Outbound Flight.

● Disregard flights out of Memphis International Airport Planes

(American, Global, Frontier, Allegiant Airlines)

● Generate daily reports and correspond with leadership through emails.

● Reprimand employees with write-ups if necessary. Redeveloping Academics through Individual Needs (R.A.I.N.), Memphis, TN - Special Projects & Disabilities Intern (Summer Camp), May 2021-July 2021, June 2022-August 2022

● Completed special projects in a timely manner.

● Created and led social skills group activities for children with disabilities.

● Corresponded with counselors to assist youth with coping skills through social, learning, or emotional concerns.

● Assist with follow-up plans for students after camp and virtually.

● Assisted with marketing and promotional plans.

● Facilitated advocacy family support for students with disabilities. Kroger, Germantown, TN - ClickList & Online Order Cashier, May 2019

-August 2021

● Processed Click-list and Online Orders.

● Curbside Cashier and Order Puller.

Additional Activities

● Tusculum University, Track & Field (2020-2022)

● Tusculum University, Spirit & Pom Squad (2022-23) EDUCATION

B.S. in Psychology, Behavioral

Health Concentration

Tusculum University

August 2020 - December 2025

(Anticipated) Greeneville, TN

GPA 2.8

SKILLS

Empirical Psychology

Knowledge of Psychological

Theory

Active Listening

Communication

Open-Mindedness

Time Management

Perseverance

Microsoft Office, Word, Excel

Customer service experience

RELEVANT COURSES

Educational Psychology

Psychology of Adjustment

Theories of Personalities

LifeSpan Development

LEADERSHIP/COMMUNITY

OUTREACH

Tusculum University Nettie

Day

St. Jude Children’s Research

Hospital, Marathon Support

LANGUAGE

English (Native)



Contact this candidate