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Customer Service General Manager

Location:
Lakeville, MN, 55044
Posted:
January 29, 2024

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Resume:

Peggy L Austin

**** ***** ** * #*

Rosemount, MN 55068

651-***-****

Objective

My goal is to find a position where I can best utilize my over 30 years of Hospitality, Administrative and Food and Beverage Management and Operations experience. I feel that my experience could greatly benefit any organization in a variety of ways!

Experience

1/2/2008 – 3/8/2020

General Manager – Tri-City Foods Inc. (Burger King Franchises)

Served as General Manager and completed daily and monthly duties associated with the operations of the restaurant. General duties include but were not limited too hiring, training, mentoring, scheduling, supervising, customer service, tracking monthly and weekly sales goals and objectives and cash handling.

Education

Completed various sales, customer service, management and operations training courses over my career. Serv-Safe and Marketing and Leadership Management courses as well.

Customer Service Standards training.

Awards

Received several Outstanding Management and Operations monthly and yearly awards.

Leadership

I have a passion for mentoring and training. I am proud of the over 30 years I have spent helping businesses grow while also helping develop countless number of staff and team members.

References

Ready and available upon request!



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