LA’KIMBRA MURPHY

Homewood, AL, *****

ad26vb@r.postjobfree.com

205-***-****

SKILLS

Data entry software • Multitasking • Communication • Organization • Microsoft Word • Microsoft PowerPoint • Adaptability

OBJECTIVE

Dedicated and adaptable professional with diverse experience across multiple roles. Adept at multitasking, data entry, and maintaining excellent communication skills. Proficient in Microsoft Word and PowerPoint, with a strong focus on organization. Known for exceptional

adaptability and consistently receiving positive feedback from customers. Successfully planned and executed marketing campaigns, demonstrating a results-oriented approach to tasks. Eager to leverage my skills and experience in a dynamic role that values versatility and strong work ethic.

EXPERIENCE

Nursing Assistant

Aspire at Hoover Hoover, AL Jun 2023 - Oct 2023

Received positive feedback from patients and their families for providing emotional support and creating a comfortable environment during difficult times.

Actively participated in quality improvement initiatives, contributing to the achievement of a 95% patient satisfaction rating.

Provided exceptional patient care and support, earning recognition for maintaining a high level of professionalism and compassion.

Adult Education Assistant

Work Study Selma, AL Dec 2022 - May 2023

Developed and implemented a comprehensive adult education curriculum that increased student engagement and retention rates by 20%.

Conducted regular assessments and evaluations to track student progress and identify areas for improvement, resulting in a 10% increase in overall student achievement.

Developed and maintained a resource library of educational materials and tools, providing adult learners with easy access to supplemental learning resources.

Sales Team Leader

Dollar General Camden, AL Mar 2020- Dec 2022

Developed and implemented a sales incentive program that motivated the team to exceed targets, resulting in a 15% increase in overall sales performance.

Promoted from team member to sales team leader within 3 weeks of position.

Waitress

Redstone Village Retirement Home Huntsville, AL May 2018 - Mar 2020

Resolved customer complaints and concerns promptly and professionally, resulting in high customer satisfaction and positive word-of-mouth referrals.

Trained and mentored new waitstaff, providing guidance on service techniques and ensuring consistent quality standards.

Demonstrated strong teamwork skills by effectively collaborating with kitchen staff to ensure smooth operations and timely food preparation.

Front Desk Receptionist

F.S Ervin Elementary School Co-Op Pine Hill, AL Sept 2017 - Apr 2018

Consistently received positive feedback from guests for providing exceptional customer service and resolving issues in a timely and professional manner.

Streamlined the check-in and check-out process by implementing a new software system, reducing wait times by 20%.

Collaborated with other departments to improve cross-functional communication and ensure seamless guest experiences.

Circuit Clerk Assistant

Wilcox Works Camden, AL May 2017 – Aug 2017

Assisted in the development and implementation of a new case management software, resulting in a 25% increase in overall efficiency and improved data accuracy.

Received recognition for outstanding customer service, consistently providing prompt and accurate information to attorneys, judges, and the general public.

Successfully resolved a backlog of 500+ cases by implementing a prioritization system.

CERTIFICATIONS & LICENSES

EDUCATION

Game Development

Full Sail University Winter Spring, FL Anticipated: May 2025

Medical Administration

Strive/Jefferson State Community College Birmingham, AL Anticipated: Dec 2023

Bachelor of Science Degree in Biology

Alabama State University Montgomery, AL Transferred: May 2020

Diploma

Wilcox Central High School Camden, AL Graduated: May 2018

VOLUNTEER EXPERIENCE

Member

Jaguar Club Aug 2016 – May 2018

Volunteer at a food bank, sorting and distributing food to those in need.

Volunteer at a nursing home, spending time with elderly residents and assisting with activities.

Volunteer at a literacy program, tutoring and mentoring children or adults in reading and writing skills.

Volunteer at a local school, assisting teachers with classroom activities and providing one-on-one support to students.

Volunteer at a community center, organizing and leading recreational activities for children and teens.

Treasurer

FBLA Aug 2016 – May 2018

Volunteer Event Coordinator - Planned and executed a successful fundraising event for FBLA, coordinating with local businesses and community members to secure sponsorships and donations.

Community Service Project Leader - Organized a team of FBLA members to volunteer at a local food bank, helping to sort and distribute food to those in need.

Membership Recruitment Volunteer - Assisted in recruiting new members for FBLA by attending school orientations and speaking to potential members about the benefits of joining the organization.

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