C

Bohdana

Chavez

Andriyets

253-***-****

bohdana4402@gmail.c

om

Portland, OR 97229

SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

SKILLS

Dependable and Responsible

Fluent in [Ukranian, Russian, Spanish,

Portuguese language ]

Friendly, Positive Attitude

Supervision and Leadership

Collaboration

Customer Service

Attention to Detail

Problem-Solving

EXPERIENCE

Store Associate, Price Changer, E-commerce Clerk

OR

Fred Meyer/ Oct 2021 to Aug 2023

Assisted customers with product selection, pricing and availability. Provided cash register operations and handled customer payments. Stocked shelves with merchandise and maintained inventory levels. Organized store displays to ensure maximum visibility of products. Operated scanning equipment for price checks and stock replenishment. Demonstrated excellent customer service skills at all times. Utilized computer systems for order entry, tracking, invoicing and other related tasks. Engaged positively with each customer, providing professional and polite support for sales and service needs.

Maintained attractive merchandise displays to maximize purchases. Wrapped and bagged purchases to help customers load merchandise into vehicles. Greeted customers to determine wants or needs.

Answered store and merchandise questions and led customers to wanted items. Bagged or packaged purchases and wrapped gifts.

Server, Assistant Cook.

Lisbon

Italian Republic / Nov 2016 to Jul 2018

Provided excellent customer service to ensure satisfaction. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Prepared drinks according to standard recipes.

Took orders from customers accurately and in a timely manner. Checked food before serving it to customers.

Monitored dining room for cleanliness and proper set-up at all times. Responded efficiently to guest inquiries and complaints in a professional manner. Accurately recorded orders on cash register and point-of-sale system. Followed health safety guidelines when preparing and serving food products. Stayed informed about daily specials, new menu items, promotions. Provided exceptional service to high volume of daily customers. Satisfied customers by topping off drinks and offering condiments, napkins and other items.

Trained new employees on restaurant procedures and plating techniques. Promoted desserts, appetizers and specialty drinks to optimize sales. Explained menu options to guests, offered suggestions and took orders for food and beverages.

Responded to ad hoc cleaning duties at end of shift. Delivery Driver

Portland, OR

Instacart

Received daily delivery instructions and route assignments from dispatch. Loaded, secured, and unloaded cargo in a safe and timely manner. Adhered to all applicable traffic laws while driving delivery vehicle. Provided excellent customer service by answering inquiries about products or services being delivered.

Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.

Transported and safely delivered items to prevent damage or loss. Handled merchandise in accordance with product handling standards. EDUCATION AND TRAINING

High School Diploma

Ukrainian High School Jun 2016

Ukraine

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