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Escrow Officer Call Center

Location:
Draper, UT
Salary:
60,000
Posted:
January 29, 2024

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Resume:

HILARY MARTIN

ad26mx@r.postjobfree.com

801-***-****

SUMMARY OF QUALIFICATIONS

Accomplished Escrow Officer with 20+ years title experience with a reputation for excellence and high quality service. I have managed and held supervisor positions and owned and operated my own title company. I have handled Escrow Collections for 200+ accounts and I have balanced books AR/AP, general ledger, payroll reports and reconciliations.

I am detail orientated, organized, a sharp and quick learner, highly motivated and an effective problem solver.

PROFESSIONAL EXPERIENCE - BUSINESS ACCOMPLISHMENTS

•Escrow Officer with 20+ years in the Title/Escrow industry

•Operated and owned my own Title Company for six years

•Bookkeeper/Accountant for a Title Company. Handled AR/AP, general bookkeeping, payroll, reports, HR and escrow collections for 200+ accounts

•Reviewing and approving monetary transactions for million dollar accounts

•Call Center Experience 1-2 years

Management Skills

•A born leader who inspires and motivates others to perform at their highest level.

•Effective in promoting a positive, productive work environment for employees.

•Proven record of innovative and effective staff development

•Nominated WCR Secretary for the Utah County Chapter 3 years in a row

•Promoted to Branch Manager and held this position for 6 years

•Successfully and effectively managed my own title company

Effective Communication

•Strong interpersonal communication skills and assertive but not overbearing. I am enthusiastic and an energetic self-starter. I can work independently or with others, I remain calm and work well under pressure. I was able to work from home during the pandemic/Covid and communicated with my Supervisor via IM or emails.

WORK HISTORY

Asset Movement Associate: Morgan Stanley, SJ, Utah September 2018 - March 2023

Receptionist: JCP Salon, Sandy, Utah June 2015 - June 2018

Receptionist: GT Title Services, Salt Lake City, Utah. April 2014 – September 2014.

Owner/Escrow Officer: Vintage Title Insurance, Salt Lake City, Utah. May 2007 – June 2012.

State Escrow VP: Mercury Settlement Services, Salt Lake City, Utah. June 2006 – April 2007.

Branch Manager/Escrow Officer: First American Title, Orem, Utah. July 1995 – January 2006.

Escrow Accounts/Bookkeeper: Valley Title, Orem Utah March 1991 - July 1995

EDUCATIONAL BACKGROUND

Accounting Major/General Studies Brigham Young University, Orem, Utah 1992



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