Customer Service Event Coordinator

Tonija Greene

Address: Kennesaw, GA *****

Phone: 678-***-**** - Email: ad26lq@r.postjobfree.com

Professional Summary

Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply

knowledge and skills to any challenge.

Proactive individual with experience in the hospitality industry. Proven ability to plan and coordinate events for retreats, weddings

and private clients. Detail-oriented and organized, with excellent communication and interpersonal skills.

Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently adaptable by my peers, I can be relied

upon to help your team achieve its goals.

Experience

Customer Operations Agent

August 2023 to Present

FanDuel - Atlanta, GA

* Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

* Committed to delivering excellent customer service while working in a fast-paced environment.

* Focused on learning new skills and staying updated with industry changes.

* Participated in ongoing training to enhance own job skills and knowledge.

* Provided efficient and courteous service to customers at all times.

© Troubleshot minor problems and reported larger technical issues.

Wellness Concierge and Organizer

January 2023 to Present

Liebe PR - Woodstock, GA

* Utilized strong communication skills to effectively interact with colleagues, vendors, clients and guests.

* Provided on-site support during events by troubleshooting issues as they arose.

* Collaborated with clients to determine project requirements and expectations.

* Researched new ideas, trends and techniques in event planning to enhance customer experience.

* Managed communications between team members ensuring that everyone was informed about their roles within the project

and event timeline.

Event Coordinator

April 2022 to Present

Zenna's Garden - Atlanta, GA

* Managed event planning and execution using strong attention to detail and communication skills.

* Oversaw event day tasks and responded to last-minute changes and challenges.

+ Oversaw display setup and breakdown for events and trade shows.

* Organized and scheduled meetings with clients to discuss their needs and expectations for each event.

* Coordinated and monitored vendors to ensure timely delivery of services for successful event execution.

* Established and maintained good working relationships with venue managers and suppliers.

Business Manager

August 2018 to January 2020

RT AUTO BROKERS - Smyrna, GA

* Organized test drives for prospective buyers to help them make informed decisions.

* Processed paperwork on behalf of the client in accordance with local laws and regulations.

* Developed strong relationships with car dealerships and other industry contacts to ensure competitive prices for clients.

* Researched new vehicles to determine if they met the requirements of clients.

Personal Assistant

November 2014 to September 2019

Agenda Personal Assistant - Kennesaw,GA

* Liaise with external vendors to resolve issues.

* Managed travel arrangements for executive staff, booking flights and accommodations as needed.

+ Answered phone calls, emails and responded promptly to inquiries from customers and vendors.

* Ran errands and picked up goods to meet staff needs.

* Served as first point of contact for company leaders and clients.

Education

Completed coursework towards Certification : EMS, August 2019

Chattahoochee Tech - Marictta, GA

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