*** ******* ****

Thayne, WY *****

281-***-****

ad26ij@r.postjobfree.com

CYNTHIA H. MADDOX

OBJECTIVE

I would like to find an office atmosphere position in a professional environment. I have excellent Customer Service Skills to serve our much appreciated clientele in the areas of Natural Gas, Banking, Insurance and Retail industries.

SKILLS & ABILITIES

I am a very hard worker and I feel that I would be an asset to a company that hires me.

I have experience with Excel, Word, Office 365, UMS, Elements and payments processing

EXPERIENCE

CUSTOMER SERVICE REPRESENTATIVE, SIENERGY, LLC. BEE CAVE, TX

October 2016 – December 2019

I assist our customers utilizing UMS, a utility software program. I also used Elements Software and MS Word to send correspondence to our customers.

CUSTOMER SERVICE, BISHOP & CO. HONOLULU HI

October 2015 – June 2016

As a Temp Employee, I assisted Consumer Loan Underwriters at Bank of Hawaii obtaining information from Applicants for review of the Loan Application.

RETAIL SALES ASSOCIATE. CRAZY SHIRTS, INC. HONOLULU HI

June 2015 – September 2015

Attended Customer Service Training Class at Corporate Headquarters and then worked at the Crazy Shirts Store at the Hyatt Regency 1.

SALES ASSOCIATE. INTERNATIONAL BANK OF COMMERCE. BEE CAVE, TX

May 2013 – May 2015

Attended Sales Associate Training at Corporate Office and was trained extensively on IBC’s Banking Products. I then worked at the Bee Cave Branch from its initial opening helping to grow the clientele.

EDUCATION

TEXAS TECH UNIVERSITY, LUBBOCK, TX

I attended Tech for 2 years majoring in Elementary Education.

COMMUNICATION

I prepared Excel spreadsheets for the Service Technicians at SiEnergy to use for disconnecting services for nonpayment of account. Provided mass mailings for delinquent notices. Also created payment batches for different forms of payment.

REFERENCES

MARYNELL MYERS

Human Resources, SiEnergy

512-***-**** (cell)

TAYLOR KWOK

District Manager, Crazy Shirts

808-***-****

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