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Customer Service Banquet Captain

Location:
San Diego, CA
Posted:
January 28, 2024

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Resume:

Brian Mann

I started my career at Harrah's Lake Tahoe where I gained extensive

knowledge in food, beer, wine, spirits, and service procedures from some of the best professionals I've ever met. I've been using and honing those skills and techniques ever since.

2888 Nye Street

San Diego, CA 92111

619-***-****

ad26gt@r.postjobfree.com

EXPERIENCE

San Diego Yacht Club, Point Loma - Banquet Captain March 2017 - January 2023

Supervisor for up to 35 serving staff for all events ranging from elaborate weddings to small business groups

Director of setup including table placement, table setup, venue preparation for guest to decorate in preparation for events Set up and supervise bars, food stations, buffets, and assigning cash drawers and inventory for each bar and event

Ensured the venue is clean, presentable, and professional In charge of setting up all A/V including projectors and screens, tv monitors, zoom meetings, polycom, multiple speaker systems including wireless panoramic systems, and able to effectively troubleshoot any issues

Leadership in keeping the crew on task, assigning duties for pre-shift, during, and closing duties. Keeping everyone on task and finish up efficiently in a timely manner.

Brigantine Portside

June 2020-March 2021

Server in a fast paced, fine dining atmosphere

Great menu and wine list knowledge to upsell all products Great experience and learned a lot

Returned to San Diego Yacht Club after Pandemic

Bay Club Hotel, Point Loma - Banquet

Manager/Bartender/Server

March 2013 - July 2017

Responsible for service of all banquets

Bartender for a hotel/restaurant bar. Sales average from $500 to $1500 per shift. Set up, breakdown, and service in a minimally supervised capacity. Maintain a clean and professional work area while providing excellent customer service.

Fogo de Chao, Gaslamp - Server

July 2013 - March 2014

High level of service in a fast paced churrascaria. Extensive working SKILLS

Outstanding customer service

Extensive wine and beer

knowledge

Banquet service

Brunch service

Private functions

Wine presentation and

tastings

Professionalism in all levels

of service

Leadership

Extensive experience in many

forms of service

knowledge of 400+ wine list. Placed 2nd in the property’s first wine selling competition and 1st place in the second. Gained a detailed knowledge of Argentine wines.

The Westgate Hotel, Downtown - Server/Bartender

Jan 2012 - September 2012

A 5 Diamond hotel property. Worked as a banquet server/bartender. Set up and served extensive, high profile private functions, Sunday Brunch, Tea Service, Fine Dining Room Service, and Service in the Westgate Room.

Bali Hai, Shelter Island - Banquet Server

June 2010-October 2010

Set up and breakdown of banquet areas. Plated and buffet service for up to 250ppl. Service ranged from elaborate, high-profile weddings to small business and sales meetings.

EDUCATION

SDSU, San Diego

March 2013 - 2014

SDSU's Professional Certificate in the Business of Wine program headed by Lisa Redwine.

Completed with high marks: Exploring Wine The Character of Wine REFERENCES

Laurie Little General Manager: California Palms Rest. 951-***-**** Andrea DaLuz General Manager: USPES Pt Loma 619-***-**** John McGowan Rest. Supervisor: Bay Club Hotel 858-***-**** Natalie Thomas Banquet Manager: San Diego Yacht Club 619-***-**** Dave Hopper Banquet Manager: San DiegoYacht Club 619-***-****



Contact this candidate