Sue Engle

Santa Rosa, CA *****

ad26fh@r.postjobfree.com

707-***-****

Seasoned professional and effectual leader with a proven ability to exceed sales quotas •Strong inside/outside sales experience • Excellent presentation skills • Extensive cold calling experience • Powerful but gentle closing abilities •Passion for obtaining personal relationships with clients • Tele/ Sales call center experience • Luxury wine and Concierge experience • Catering Sales & Management experience • DTC Sales

Work Experience

Caregiver

For My Mother - Santa Rosa, CA

May 2023 to September 2023

Taking care of my mother who had cancer. She just passed away. Student Advisor/Sales

American Gunsnlmithing Institute - Napa, CA

July 2018 to May 2023

Working remotely calling prospective students who were on our website requesting more information. Following with an introductory email or email reviewing our pro courses if we had a conversation. Explaining our Programs and sending out enrollment forms, writing up the sales order, charge credit card. Go over program and course materials with student when they receive their shipment, work out a plan of action with them. Walking student through downloading, installing, and signing up for a free account on Gunsmithing software. Walking them through putting in unlock codes in software and walking student through how to use the software. Take calls from my students on any problems or issues they may have. Call my Students at least every other month to see how they are doing. Monthly sales report. Average sales per month $166,000.

Sales and Reservations

The Farmhouse Inn - Forestville, CA

July 2017 to July 2018

Work with prospective and prior guests to ensure the best possible experience while on our property and in the Wine Country. Make reservations for hotel, spa and restaurant, work with travel agencies and online booking agencies. Process all monies into Guest Folio or Third Party Folio, Booking Tesla Wine Tours, sell promotional packages. Chain/Off Premises Sales Representative

Sonoma Cider OUT OF BUSINESS - Healdsburg, CA

August 2016 to May 2017

Worked with distributors and retailers to increase brand awareness and sales. Huge territory West Virginia, Virginia, Massachusetts, Rhode Island,

Delaware, DC, North Carolina, Indiana, Ohio, Illiniois, Michigan, Wisconsin, Minnesota and Maryland. Doubled or tripled current sales of Chain and

Off-Premises.

Sales & Events & Tasting Room

Bonovia Winery - Santa Rosa, CA

August 2015 to July 2016

Worked in tasting room doing sit-down tastings, making reservations, sold wines, box up wines for shipping, input sales, pulled orders for wine club orders, boxes up and created shipping labels for wine club shipments, setup and poured for wine club events and dinners. Poured at special events and hotels partners.

Sales & Catering Manager

Sea Ranch Lodge - Sea Ranch, CA

October 2014 to August 2015

SMERF Sales, Doubled Events Booked from previous year, train sales staff for setup and service on luxury brand, sourced Wineries for winemaker dinners, setup for winemaker dinners, worked with local wineries…Flowers, Fort Ross to double exposure at lodge, created contracts, BEO’s, collected payments, worked with Brides to design weddings & menus, setup and worked events. DTC Sales

Chatterbox Wine Marketing - Napa, CA

August 2013 to October 2014

Direct to consumer wine sales for high-end luxury wineries in Sonoma and Napa Valley. Have represented Anderson's Conn Valley Vineyards,

Jonata, PlumbJack Winery, Paul Hobbs, CADE Estates, Odette Estates, Corison Winery, Ramey Vineyards, Staglin Family Vineyard Estate to name just a few. My average sales per quarter range from $175,000

- $286,000. Daily sales of average between $6,000 -$20,000. Wine Broker

The Wine Spectrum - Santa Rosa, CA

January 2012 to December 2013

Cold call leads in database to solicit business, Fact finding with prospective clients to match wines that are suited to prospective clients tastes

Clients must have an average annual income of $100,000+, Weekly wine tastings with boutique wines tasting an average of 25 - 30 new wines a week. Score each wine tasted. Territory Manager/Outside Sales

Penna Gourmet Olives - Northern California

January 2008 to December 2010

Territory Manager for Sonoma/Napa/Marin Counties for wholesale sales, train sales staff for farmers markets. Presentations, product demos, oversee deliveries, brand market awareness. Follow up with stores to answer questions and resolve any concerns. Sales Manager/Wedding Specialist

Embassy Suites by Hilton - San Rafael, CA

January 2003 to December 2008

Responsible for booking and planning all events at Marin Civic Center from 250-800 people, responsible for booking and planning weddings and other social events, core corporate events, hotel corporate accounts, coordinating weekly sales reports, worked with line employees in restaurant and bar, scheduled employees in banquets as well as Marin Civic Center. Generate BEO's and packets and conducting BEO meetings, worked directly with banquet staff to ensure successful functions. Worked in main bar of hotel as lead bartender.

Education

Some College in Business/Computer Technology

Empire Business college - Santa Rosa, CA

September 2000 to May 2002

Skills

• Product Demos (8 years)

• Outside Sales (10+ years)

• Banquet Experience (10+ years)

• Sales Management (10+ years)

• Business Development (10+ years)

• Catering (10+ years)

• Salesforce (7 years)

• CRM Software (10+ years)

• Cold Calling (10+ years)

• Inside Sales (10+ years)

• Research (10+ years)

• Bartending (5 years)

• Merchandising (5 years)

• Fundraising (2 years)

• Management (10+ years)

• Help Desk (5 years)

• Presentation Skills (10+ years)

• Customer Relationship Management (10+ years)

• Negotiation (10+ years)

• Event Planning (10+ years)

• Telemarketing (10+ years)

• Upselling (10+ years)

• B2B Sales (10+ years)

• Events Management (10+ years)

• Google Suite

• Technical support

• Training & development

• Dealership experience

• Presentation skills

• Events management

• Relationship management

• Team management

• Data analytics

• Pricing

• Territory management

• Marketing

• Customer relationship management

• CRM software

• Business development

• Product demos

• Customer service

• Outside sales

• Retail sales

• Account management

• B2B sales

• Sales management

• Cold calling

• Inside sales

• Sales

• Databases

• Help desk

• Restaurant experience

Assessments

Customer focus & orientation — Proficient

December 2023

Responding to customer situations with sensitivity Full results: Proficient

Sales skills — Proficient

October 2023

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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