Kevin A. Jackson

**** *. **** **.

Oak Lawn, IL

(312) 497 - 0295

Driven, analytical, business savvy strategist with 25+ years’ experience in employee and labor relations, human capital and organizational operations.

PROFESSIONAL EXPERIENCE:

Substitute Teacher - 9/2023 - present

Teaching and paraprofessional duties throughout Chicago and surrounding suburbs. K-12 with Kokua, Swing and Delta T.

Team Leader (Labor Relations) – 7/2018 – 11/2018

Social Security Administration

Labor and employee relations team leader with regional responsibility for organizing, coordinating assignments/projects, providing guidance, assessing performance and assuring results. Assign and review sensitive case file work to ensure compliance with applicable policies for a staff of ten LR/ER specialists. Support the Human Resources Center, ARC-MOS and the Office of the Regional Commissioner. Prepare complex executive level correspondence. Utilize all resources at my disposal to solve problems and assure business results. Ensure delivery of highest level of customer service and problem resolution. Develop solid strategies and legally sufficient documents with our Office of General Counsel attorneys to defend and protect the rights of the Agency in employee relations actions. Promote the cooperation and participation of all staff members through effective communication and mentoring. Develop and deliver presentations. Lead group and team discussions. Respond to Congressional, MSPB, or FLRA inquiries on behalf of LERS.

Human Resources Specialist (Labor/Employee Rel.) - 5/2016 – 6/2018 & 11/2018 - present

Social Security Administration

Serves as GS-13 Human Resources Technical Expert providing authoritative labor relations and employee relations advice and assistance to managers, union officials and employees within the region. Provides staff advisory services on agency-wide issues pertaining to the potential impact of negotiations and third-party decisions concerning management rights as defined in the statute. Participates in the resolution of Unfair Labor Practice (ULP) charges and complaints; arbitrates grievances; resolves negotiability issues; and ensures conformance of labor agreements with applicable laws. Serves as a management team member providing strategic labor relations advisory services on Agency strategic plans and complex organizational issues. Plans, organizes and conducts research of complex legal problems to identify appropriate courses of action. Reviews employee relations policies and procedures to ensure consistency in their application and recommends modifications. Analyzes and solves particularly complex and sensitive problems/issues. Leads special projects and special studies after examining viability and feasibility. Conducts bargaining on pressing and/or critical issues. Conducts suitability reviews. Drafts executive level correspondence, and interprets and disseminates complex and sensitive information throughout the organization. Assists LERS staff newer to LR/ER with performance of their duties. Develops and delivers soft skills training.

Senior Management Analyst (HR) 10/2000 - 3/2005 & 7/2005 – 5/2016

U.S. Department of Labor/Occupational Safety and Health Administration

Plan, develop and implement a comprehensive regional management analysis program, including management issues, human resource utilization, employee and labor relations and personnel practices. Serve as liaison to Personnel Office for field offices. Principal advisor for unit making recommendations on personnel, budget, accounting, classification, support services, drug testing, recruitment and staffing, and rewards and recognition. Independently conduct comprehensive and confidential personnel investigations on such matters as EEO, sexual and gender harassment, whistleblower retaliation, employee misconduct and unfair labor practices. Draft appropriate disciplinary and adverse actions, as well as grievance and other agency responses. Provide full range of staffing, employee relations, and position and employee development. Conduct onsite comprehensive audits to determine compliance with administrative and regulatory guidelines and laws. Develop workforce and other special studies, contingency plans for office closings or reductions-in-force, and a variety of management and process improvement initiatives. Maintain hiring ceilings and keep offices fully staffed per Congressional and National Office operating budgets. Prepared budget in absence of Systems Accountant. Provide customer service to internal and external stakeholders. Facilitate Area Director (GM-14) panel interviews and selection process. Studying for further NIMS certification in Disaster Preparedness. Chair of Regional Shape (Safety & Health) Training Committee. *Beginning in 2015, spent up to 33% of time as Special Assistant to Regional Administrator and both Deputy Regional Administrators.

Lead Management Analyst (Personnel & Budget) (GS-13) 3/2005 – 7/2005

U.S. Department of Labor/Occupational Safety and Health Administration

Provide expert human resources and administrative support for five-state Region. Manage a team of management and budget analysts, coordinating, coaching and providing support. Review work of team members for sufficiency and consistency with policies and directives in the areas of employee and labor management relations, budget and procurement. Assign work and develop timeframes for completion. Develop Regional goals and contribute to Annual Performance Plan. Perform program evaluations and establish performance measurements to determine effectiveness. Identify deviations and recommend appropriate corrective actions. Draft correspondence, proposals for adverse and disciplinary actions, decision letters and other complex written materials. Principal advisor to Administrative Officer.

Audit and Analysis Team Leader 5/2002 – 9/2002

(Detail to GS-13 duties)

Manage a team of program analysts tasked with identifying problem areas and trends in internal safety and health enforcement programs through analysis of activity measures, reports, indicators and MIS tracking of both open and recently closed OSHA investigations. Region wide fatality summary report with analysis prepared weekly. Field operations techniques and case file preparation is reviewed and analyzed. Conduct special studies. Program responsibility for case file review of a representative sample of fatality and accident investigations conducted by field offices. Review agency/office operations for compliance with laws, rules, regulations and policies and procedures. Develop solutions to complex problem areas under tight timeframes.

State Plan/Partnership Program Manager (GS-13) 10/2000 – 4/2001

Independently conduct program evaluation work relating to the research, development, implementation, audit and monitoring of the effectiveness and efficiency of State Plan OSHA operations in Indiana, Michigan and Minnesota. Identify and rectify complex program deficiencies through the conduct of special studies and audits after identifying probable causes and measuring their impact. Manage a Region wide Partnership Program of voluntary cooperative relationships with employers, employees and their representatives to encourage, assist and recognize efforts to eliminate serious hazards and achieve a high level of worker safety and health. Review partnership applications/agreements for content and recommend their approval to top management. Developed tracking system for investigations involving Complaints About State Program Administration (CASPA’s). Draft all Program correspondence. Prepare final State Evaluation Reports (FAME/RACER). Drafted correspondence to the Governor and Commissioner regarding ongoing problems with the Indiana lab.

Regional Training Officer 12/1997- 10/2000 (GS-13 duties 50% of time)

Plan, develop, implement and evaluate a region wide safety and health program of internal managerial and technical skills training; coordinate external training activities for other federal agency personnel, State personnel, labor organizations and the general public. Serve as Regional representative on task forces convened to discuss agency training and education policy and to develop new programs. Develop and make presentations and speeches. Responsible for tracking and monitoring new hire training budget. Plan, develop and evaluate both short and long-term goals and monitor the Agency’s progress. Identify problem areas and develop solutions. Liaison to OSHA National Office and Training Institute for all field offices (Illinois, Wisconsin, Ohio, Indiana, Michigan and Minnesota).

Management Analyst (HR) 4/1990 – 12/1997

U.S. DOL/ OSHA - Chicago, Illinois

Advise and provide technical guidance to Safety and Health field managers; Plan, develop and implement all program and operational support activities, including HR, management issues, employee relations, resource utilization and OSHA merit systems. Serve as liaison to Personnel Office for field offices. Interface with the Office of the Solicitor (Department of Labor attorneys) to discuss best course of action on disciplinary and other issues. Complete special studies, compile data, interpret results and develop sound recommendations both orally and in writing. Settle labor management disputes while representing the interests of management through mediation and ADR. Initiate disciplinary and adverse actions. Resolve employee grievances.

President - Creative Division 11/1989 – 7/2005 (Part-time)

Jaxon Entertainment Group, Inc. – Chicago, Illinois

Co-founder of Production and Multi-media parent company. Subsidiaries included: Lofty Ideas, Inc., which produced and developed stage productions, live performance concerts (Brian McKnight, Levert, Alexander O’Neal, Outkast, Phyllis Hyman, Def Comedy Jam, etc.), Celebrity Fashion Shows and other high profile events for such clients as R. Kelly, the United Negro College Fund and Chicago Urban League; Sound Decisions, Inc. which managed recording and spoken word artists, and models, as well as providing expert recording and music industry consultation to such clients as Bad Boy, Arista, Luke, LaFace and Motown Records; JEG Advertising, which produced a variety of radio and television spots for in-house productions, events, and other ventures. Personally maintained and managed accounts with WLS-TV, WGN, WGCI, WVON and others.

Served as Head Writer with numerous produced works including: two stage plays (“About Men” and “The Other Side”); two published novels (“All That Glitters” and “Player’s Fall”) and a CBS television pilot (“The Great American Family”). Wrote and negotiated all artists’ recording contracts. Served as panel member at numerous music seminars, industry conferences, etc. Sought after speaker and consultant throughout the entertainment industry. Produced events for upwards of 5,000 attendees. Oversaw advertising budgets and payroll. Supervised as many as 30 staff members and contractors.

Personnel Staffing/Management Specialist 12/1986 – 4/1990

U.S. Office of Personnel Management (OPM) - Chicago, Illinois

Provide full range of Human Resources, including Staffing, Employee Relations, Position Classification, and Employee Development in an operational federal personnel office covering a fourteen state region. Advise management and execute implementation on matters affecting employee performance, disciplinary measures, and recruitment strategy. Audited DOL, DCASR, FAA DEU operations. Lead presenter on Workforce 2000 initiative. Chair Federal Executive Board’s Hispanic Employment Program Managers subcommittee. OPM representative on interagency Public Affairs council. Developed Cultural Diversity seminar. Collateral position as EEO Counselor. Extensive public, motivational and keynote speaking. College Relations and Recruitment Coordinator for entire region.

Paralegal/ Law Clerk 1984 -1986

Law Offices of Francis Nolan, PC

Law Offices of Michael Logan

Chicago, Illinois

EDUCATION:

Bachelor of Arts in Pre-Law

Northeastern Illinois University 1986 Cum Laude

Graduate Studies in Public Administration (Public Policy)

Roosevelt University 1987-1988 & 2004 Dean’s List

Completed Senior Executive Service (SES) Training 2012 & 2013

NIMS/ICS-100, 200 & 700 through EMI/FEMA

Suitability and Adjudications Certification (SSA) – 2016

FMCS Mediation Training & Certification - 2018

Regional Commissioner’s Team Citation Award - 2018

Have accumulated approximately forty-two (42) months of GS-13 level experience, in addition to approximately ten (10) months of GM-14 Acting Administrative Officer/Assistant Regional Administrator experience.

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