FN

FRANCIS NAPPO

ad26ep@r.postjobfree.com 954-***-**** Spring Hill, FL 34606

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Cooperative Forklift Operator with [Number] years of experience lifting and carrying heavy loads using warehouse equipment. Qualified to operate various classes of forklifts and practiced in wide range of heavy equipment. Talented problem-solver with strong ethics, integrity and relationship-building abilities. Forklift Operation

Clear Communication

Storage Organization

Heavy Lifting

Problem-Solving

Inventory Tracking

Staff Training

Travel Planning

Customer Consulting

Conflict Resolution

Client Relations

Amazon Tampa, FL

Warehouse Worker

03/2023 - 05/2023

Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.

Preserved safe work environment by maintaining clean workstations and pallet area.

Monitored work areas for cleanliness and functionality and removed obstacles for safety.

Examined packages and goods for damage and notified vendors of replacement needs.

Walmart Lutz, FL

Freight Handler

10/2021 - 01/2023

Scanned and documented freights and assigned appropriate marking labels with identifying information.

Assisted in training new warehouse employees.

Inspected and reported or repaired damaged cargo.

Transported freights using forklifts, pallet jacks and reach trucks. Kept up to date on safety procedures and correct lifting techniques to prevent injuries.

Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.

IUPAT LOCAL UNION 1175510

Pompano Beach, FL

A1 Journeyman

03/1999 - 07/2022

OSHA CERTIFIED FOR FORKLIFT, BOOMLIFT SCISSOR LIFT,AND PALLET JACKS.

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions. Summary

Skills

Experience

Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Demonstrated excellent communication skills in resolving product and consumer complaints.

Hollywood Hills High School Hollywood, FL

High School Diploma

04/1991

Education and Training

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