Dianna Streiff

Cape Coral, FL ***** • 651-***-**** • ad26dn@r.postjobfree.com

Professional Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure a part time, preferably remote position. Ready to help team achieve company goals. Skills

Enforcement of Policies and Procedures

Customer Experience

Administrative Support

Customer Accounts Management

Work History

Care Call Administrator, 02/2017 to 03/2022

Conners Clinic – Lake Elmo, MN

Worked with our care team to define quality metric and outcome reporting process. First point of contact using Aircall, a cloud based call center software for incoming calls. Received on average 45 incoming calls per day. Provided information regarding our Care Programs; in addition, placed 20+ outgoing followup calls responding to inquiries. Scheduled appointments with th doctor and practitioners using Schedulicity software. Team player in managing our clinic office including ordering products, reviewing fax documents, kept clinic waiting area and rooms tidy, replenished supplies. Contract Recruiter, 05/2014 to 08/2015

Andersen Windows Inc. – Bayport, MN

Full-cycle high volume recruiting for all Production Manufacturing positions. Conducted background searches prior to job offer via TalentWise, management of Taleo system. Pilot Recruiter, 07/2008 to 01/2013

Compass Airlines – Minneapolis, MN

Responsible for full-cycle recruiting components, including sourcing, testing assessing and interviewing of Delta pilots.

Forecast and implemented recruiting plans; monthly statistical report of pilot hours and credentials. Managed monthly contract recruiting team members schedules; worked with pilot labor agreements and union.

Organized and participated in Job Fairs and various recruiting events; attended Aviation Conference. Conducted background searches and lead new hire orientations. Sr Human Resources Administrator, 04/2004 to 07/2008 Lifetouch Inc. – Eden Prairie, MN

High volume recruiting of seasonal employees in addition to home office and warehouse positions.

.Administered performance review program using Access for 900 home office employees and 2,400 retail employees.

Assisted with benefit administration

Conducted new hire orientation and onboarding.

Education

Associate of Arts: Liberal Arts And General Studies University of Minnesota - Minneapolis, MN

Attended various seminar's and workshops relating to leadership, customer service, presentation skills, time management through internal and external programs.