NOMAN MOUGHAL

Manager – Wholefoods Columbia, MD ad26cl@r.postjobfree.com

443-***-****

District Manager with proven history of creating, leading and developing individuals and teams to excel and become result driven. Recruiting and Training strong Managers to grow and develop other team members.

WORK EXPERIENCE

Store Manager

Wholefoods – Columbia MD

February 2021 to November 2023

•Apply commercial skills to meet sales and cost budgets.

•Recruiting, developing, and retaining staff.

•Meeting operational expectations by implementing and maintaining high standards.

•Motivating staff

•Dealing with inquiries and complaints

•Effective company merchandising and advertising

•Helping organize promotions

•Managing deliveries from suppliers

•Inventory and shrinkage control

•Increased 8% sales compared to last year

•Decreased shrink by 15%

•Employee turnover over % dropped to 7%

•Customer satisfaction went up to 92%

•In stocked position stable at 89%

Store Manager

Walmart – Baltimore, MD

November 2019 to November 2020

Applying commercial skills to meet sales and cost budgets.

•Recruiting, developing, and retaining staff.

•Meeting operational expectations by implementing and maintaining high standards.

•Motivating staff

•Dealing with inquiries and complaints

•Effective company merchandising and advertising

•Helping organize promotions

•Managing deliveries from suppliers

•Inventory and shrinkage control

•Sales increased from 120 million to 150 million

•Shrink decreased from 1.7 million to 1.2 million

•Team member turnover % went down from 19% to 9%

•Customer satisfaction went from 69% to 92%

Senior Manager

BJ’s Wholesale Club – Baltimore, MD April 2019 to November 2019

•Recruiting, developing, and retaining staff

•Creating sales goals for team

•Track all sales statistics

•Meeting organizational implementation and maintaining high standards.

•Motivating staff

•Dealing with inquiries and complaints

•Effective company merchandising and advertising

•Helping organize promotion

•Managing deliveries from suppliers

•Inventory and shrinkage control

District leader

Harris Teeter

Baltimore, MD October 2015 to March 2019

•Establishing goals to meet company objectives

•Addressing operational problems that arise

•Recruiting, developing, and retaining staff.

•Meeting operational expectations by implementing and maintaining high standards.

•Motivating staff

•Dealing with inquiries and complaints

•Effective company merchandising and advertising

•Helping organize promotions

•Managing deliveries from suppliers

•Inventory and shrinkage control

District Manager

Dollar General Cooperation - Baltimore MD October 2010 to September 2015

•Supervising the Management Team

•Addressing operational problems that arise

•Recruiting, developing, and retaining staff.

•Meeting operational expectations by implementing and maintaining high standards.

•Motivating staff

•Dealing with inquiries and complaints

•Effective company merchandising and advertising

•Helping organize promotions

•Managing deliveries from suppliers

•Inventory and shrinkage within

•Dropped shrinkage numbers by 40% within 9 months

District Manager

7- Eleven - Halethorpe, MD

March 2006 to September 2010

•Applied commercial skills to meet sales and cost budgets.

•Recruiting, developing, and retaining staff.

•Ensuring the team delivered good customer service.

•Meeting operational expectations by implementing and maintaining high retail standards.

•Motivated staff

•Dealt with inquiries and complaints

•Serving customers

•Effective store merchandising

•Helped organize promotions

•Managed deliveries from suppliers

District leader TJX

Yuba City and Sacramento

February 2003 to February 2006

•I was running 75-plus million-dollar stores.

•Total number of stores was 12.

•I make sure the pepper merchandising is in place.

•Holding managers accountable for sales and payroll.

•Increasing sales and customer satisfaction.

•Keeping in stock position to the company from standard.

•Hitting and keeping training on track.

Some accomplishments

1.10 promotions in 2 years from hourly role to salaried.

2.Customer satisfaction % went up from 80% to 95%.

3.Sales increased from 11% to 16%.

4.Employee turnover % went down from 9% to 3.5%.

5.Shrink % went down from 5% to 3%.

6.Best performance district for the year of 2006.

Office Manager

Sangha Trucking Company

Yuba City, CA February 2000 to January 2003

•Achieved growth in assigned account responsibility

•Answer customer inquiries

•Assisted in billing and product 75-position

•Open communication with leaders

• Set up and established new territory by:

•Contacted warehouses to negotiate contract prices

•The coordinated workload of company-owned fleets with common carrier orders via warehouse and trucking personnel

•Delegated high-pressured situations

•Developed a strategy for attacking and penetrating a customer master list

•Developed Excel templates for inventory, sales growth, and cost-expense details

•Managed new accounts, and interactions with multiple companies via email, fax, and telephone

EDUCATION

Strayer University

Bachelors in Business Administration

From 2000 to 2005

SKILLS

•Inventory Management

•Operations

•Scheduling

•Training

•Inventory

•Retail sales

•Payroll

•Microsoft Office

•Team Building

•Cash Handling

•Customer Service

•Merchandising leadership

•Retail Management

•Asset Protections

•Budget control

•P&L Management

•Hiring and Interviewing candidates

•Team Leadership

•Driving results

•Big Box

•Forecasting

•Customer Relationship Management (CRM)

•Shrinkage control

•Coaching

•Analytical skills

•Key performance Indicators

Contact this candidate