Toya Jones

**** *.**** ******

Cleveland OH, ****5

ad26cg@r.postjobfree.com

216-***-****

Education

LifeSkills High School

General Skills

Able to perform job functions with attention to detail, speed and accuracy

Ability to prioritize, organize and follow-up

Clear thinker, remaining calm and resolving problems using good judgment

Good ability to follow directions thoroughly, understand a guest’s service needs

Proven ability to work cohesively with co-workers as part of a team

Excellent interpersonal communication skills

Great customer service skills

Related Experience

Hyatt Regency Hotel Housekeeping July 2003-October 20003

Cleaned rooms, restrooms, lounges, corridors, hallways, stairways, and other work spaces of the organization while keeping the prescribed health and hygiene standards

Replenished food supplies, restroom equipment, bed linens, kitchen items, room accessories

Made beds and change bed sheets twice a day

Used appropriate cleaners, and other equipment to dust, clean, and polish window panes and glasses, mirrors, glass partitions, walls, furniture, house items, fixtures, mattresses

Monitor the security of customers' belongings and safety of the delegated areas by sincerely conducting the regular checks.

Reported theft and damages done to the property

Reported to the supervisors and promptly responded to housekeeping needs

Algart Helath Care Dietary October 2003-August 2007

Prepared meals/snacks as assigned by supervisor, according to planned menus, established schedules, resident requests, and sanitary directives

Served meals in resident rooms, dining rooms, and other designated areas

Loaded and distributed food trays and carts to residents rooms and/or dining room areas; collected and returned food carts to dishwashing area

Assists in receiving and storing food and supplies; stores items properly labeled and dated according to guidelines

Performs defined work routines, using various dietary utensils, supplies and equipment

Franklin Plaza Housekeeping April 2015-March 2016

Cleaned designated patient rooms and support areas

Sanitized floors, surfaces, windows, and furniture

Provided housekeeping support to patients and workers

Distributed clean linen

Replaced linens and make up bed units

Maintained a clean, safe environment, assuring availability of supplies

The 9 Housekeeping September 2016- August 2017

Responsible for the overall cleanliness and sanitation of the guest' rooms, bathrooms and common areas including scrubbing, mopping, vacuuming, polishing, dusting, windows and using germicides.

Monitor and maintain housekeeping supplies.

Clean and maintain housekeeping equipment

Thorough knowledge of The 9 businesses and restaurants

Browns Stadium Security April 2017-November 2018

Security guard for indoor and outdoor concerts, festivals, sporting games, automotive auctions, corporate parties.

Screen patrons during ingress via bag searching technique, hand wander metal detector, ID verification scanner.

Protect players, staff and venue ownership group assets by watching for security breaches at vital checkpoints.

Regulate and monitor credentials of everyone for specific access to sensitive location areas throughout venues.

Respond quickly to potential crowd control issues, provide escorts for unruly fans when ejections are warranted.

Cleveland Clinic Housekeeping October 2017- October 2018

Responsible for the overall cleanliness and sanitation of the residents' rooms, bathrooms and common areas including scrubbing, mopping, vacuuming, polishing, dusting, windows and using germicides.

Monitor and maintain housekeeping supplies.

Respond appropriately to resident's special requests.

Observe and report any potential safety hazards.

Collect linen and assist in laundry.

Dispose of trash and other rubbish.

Restock toilet paper, paper towels, soaps and other products.

Adhere to safety and hygiene guidelines and OSHA standards.

Larid Kelly Services Machine Operator November 2018- March 2019

Adjusted the operating speed and controlled the load of the machines

Maintained compliance with all safety and corporate regulations.

Inspected parts for any damage after leaving the machine and inspected assembly products for defects.

Prepared machine for production process by equipping it with the required tools and parts.

Assured the constant availability of raw materials and inputs so that the machine could function at all times.

Quality - Made sure the products manufactured from the machine were of high quality; made adjustments to improve the quality when possible.

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