Call Center Customer Service

Lisa Johnson

Administrative Assistant, Customer service,Housekeeping, Sanitation Technician,

Cashier, Warehouse Worker Processer, Order Pulling, Outbound Call Center, Inbound call center,Clerical, Hotel front desk, Data Entry Worker, Collections. Dallas, TX 75254

************@*****.***

+1-469-***-****

I am a very hard worker,

I strive for excellence, also very, very reliable, trustworthy, and determined Willing to relocate to: Addison, TX - Carrollton, TX - Dallas, TX Authorized to work in the US for any employer

Work Experience

Shift Supervisor

CVS Health - Dallas, TX

June 2022 to Present

Managing, Stocking, Inventory, planagrams, Managing Store, Overnights Empress safe counts, cleaning, handling registers etc. Convention center of Dallas

Kay Bailey Hutchinson Convention Center - Dallas, TX April 2019 to Present

Cleaning, mopping, cleaning restrooms, picking up trash, taking trash out, helping out with different events.

Package Handler

UPS - Dallas, TX

January 2019 to Present

Mail processing, order pulling, tagging, putting items on belt. Unarmed Security Officer

Allied universal security officer - Dallas, TX

January 2021 to March 2021

Searching individuals making sure they have no weapons or illegal substances or things on them, wanding,walking guard post, searching bags, purses, items, Sanitation technician

Taylor Farms - Dallas, TX

February 2019 to August 2019

Cleaning food machines, sanitizing, scrubbing, foaming, and rinsing machines. Mailroom Clerk/Receptionist

TBS Packs - Dallas, TX

April 2015 to October 2018

Typing, filing, sorting, taking calls, scheduling appointments, Cashier/Customer Service

Walmart

October 2016 to January 2017

Handling register,friendly customer services, stocking• Opened and closed store•etc

• Assisted customers as needed

• Helped customers find what they are looking for

• Resolved customer complaints

• Operated cash register[s]

• Counted out cash drawers

• Handled refunds

• Stocked merchandise

Education

High school diploma in Medical office assistant

PCI Health Training Center - Dallas, TX

April 2005 to September 2005

High school diploma in High

Lincoln High School - Dallas, TX

January 2000 to January 2003

High school or equivalent

Skills

• Janitorial (3 years)

• Clean (3 years)

• Food Production (1 year)

• Hotel Experience (2 years)

• English (10+ years)

• Typing (2 years)

• Clerical Experience (5 years)

• Kitchen Experience (4 years)

• Food Preparation (4 years)

• Administrative Experience (2 years)

• Clerical Experience (4 years)

• Cooking (Less than 1 year)

• Kitchen Experience

• Typing (1 year)

• Order Picking (7 years)

• Computer Science

• JavaScript (3 years)

• Java

• Microsoft SQL Server

• XML

• HTML5 (Less than 1 year)

• Git

• Customer Service (5 years)

• Microsoft Excel (2 years)

• Microsoft Word (3 years)

• Microsoft Outlook (3 years)

• Sales (5 years)

• Agile

• User Interface (UI)

• Jira (3 years)

• CSS

• Web Services (Less than 1 year)

• C/C++

• MySQL

• Unit Testing (3 years)

• APIs

• Accounts receivable

• Manufacturing

• Warehouse experience

• Time management

• Test Cases

• Shipping & receiving

• Microsoft Powerpoint

• Cleaning

• Windows

• Communication skills

• Front desk

Certifications and Licenses

Completed Osha 30 Training

June 2021 to Present

completed my Osha 30

as well as osha 10

Food Handler Certification

Contact this candidate