Racheal

Ache Sule

229-***-****

Acheblaze@gmail.c

om

Atlanta, GA 30301

SUMMARY

Compassionate Nursing Aide assigned to working with physically

challenged, bedridden and memory-impaired patients. Exceptionally

talented at providing social and emotional support to improve patient

moral and increase comfort. Proficient in assisting patients with daily

hygiene, including showering and incontinence care.

SKILLS

« Transporting Patients « Patient-Focused Care

«Care Plan Implementation « Customer Service Specialist

¢ Direct Patient Care

EXPERIENCE

Certified Nursing Assistant

Atlanta, GA

Ai Active Care/Jan 2020 to Current

« Exhibited compassionate care and communication regarding issues

surrounding death and dying.

« Maintained accurate records of patient care, condition, progress, or

problems for review by medical staff.

« Provided basic patient care by taking vital signs, measuring height

and weight, and recording intake and output.

« Administered medications as directed by registered nurse or

physician.

Customer Service Representative

lowa, LA

MCI Telecommunications/ Apr 2021 to Jun 2022

* Process Inbound call to potential Medicare advantage Members

« Process premium payments

« Little knowledge in claims processing

Customer Service Representative

Jacksonville, FL

Coco Beauty store/ Mar 2017 to May 2019

¢ Process Inbound call for sales and New products.

« Process payment

« Provided outstanding service to new and long-standing customers

by attending closely to concerns and developing solutions.

« Escalated customer concerns, issues and requirements to

supervisors in a timely manner

« Contacted customers about potential service upgrades, new services

and account changes.

« Informed customers about billing procedures, processed payments

and provided payment option setup assistance.

EDUCATION AND TRAINING

High School Diploma

Susannna High School Mar 2005

Lagos

¢ Licensed Nursing Assistant Aide

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