Call Center Customer Service
Resume:
Ho + ©
LaVelle White
Pittsburgh, PA 15221
SKILLS AND QUALIFICATIONS
* Skilled in manual labor and hands-on tasks
* Excellent problem solving skills
* Able to work independently or as a productive team member
* Masonry experience
Customer service experience
* Good communication skills
Very Good at solving issues with customers
* experience Working with computers
WORK HISTORY
Waste Management—Pittsburgh, PA
Line Worker
Sorted recycled materials and distributed to proper locations. Distinguish quickly
among paper, cardboard, plastics and other materials. Operated machinery in a safe
manner according to manufacturer and company instructions. Assisted other workers
as needed. Maintained quotas and quality levels.
1/1/2016 - 6/1/2017
CALL CENTER AGENT
Handled incoming calls assisted customers with technical and billing issues.
2/1/2018 - 3/1/2019
Ibex global - PITTSBURGH, PA
CALL CENTER AGENT
Handled various types of calls including tracking online orders solving
Multiple kinds of problems.
Centene agency Pittsburgh PA
Program coordinator
1/4/2020 - 6/14/2022
Take incoming calls and assist participants with health insurance related issues
Verizon sales rep
10/1/2022 - 3/1/2023
Door to door sales
4/1/2019 - 2/1/2020
EDUCATION
Penn Hills High School
Diploma
REFERENCES
Available upon request
LD
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