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Real Estate Data Analyst

Gallatin, TN
January 29, 2024

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Gallatin, TN 708-***-****


Senior-level Project Management and Business Process Improvement Professional with a successful background in leading operations within high growth organizations and competitive markets. Proven excellence in driving Operational Performance, Strategic Planning, Client Development/Retention, Infrastructure Development, Organizational Development, Change Management and Global Growth with strong financial capabilities. Emphasis on being a catalyst for change and a driver of results, driven to improve processes and operations. Possesses a solid foundation of ethics, high degree of integrity, and commitment to excellence. Core Competencies Include:

Business Analysis Reporting Change Management Leader Organizational Development

Process Efficiency Strategic Thinking Project Management

Executive Visibility Relationship Building Process Improvement PROFESSIONAL EXPERIENCE


Senior Data Analyst

Compiled, studied, and inferred large amounts of data, modeling information to allow for price comparisons between multiple vendors for similar products.

Built data models and templates to generate meaningful insights from customer data.

Wrote and directed SOPs for clients and team.

MARSH MCLENNAN 04/2013 - 03/2023

Global Business Operations - Senior Strategy and Governance Analyst Key member of the global operations team with a multi-faceted role accountable for assessing current business practices and organizational processes and implementing process improvement strategies and solutions for the organization, overseeing Lease Administration and real estate due diligence for Mergers and Acquisitions. Emphasis on building and implementing an operational infrastructure to support a rapid and aggressive growth strategy. Supported 742 offices with 85k staff and $20B annual revenues.

Instituted global real estate management reporting to senior leadership to allow for more effective understanding of ROI as well as maximizing efficiencies and capacity planning. Reduced vacant space from 21% to 13%.

Partnered across regions to develop a strategic approach to real estate systems and solutions. Delivered analytics that provide insights into industry trends related to the workplace and decrease real estate expenses.

Designed and implemented a process in HR system (PeopleSoft/Workday) to communicate new lease information to Sequentra (real estate database), which allowed for standardization of office address information across the globe.

Created monthly Waterfall report to identify key real estate changes.

Integral role in the creation and development of a global data governance framework including all policies and procedures.

Facilitate and collaborate with senior leaders to establish cost savings by reducing rent, facility and office supply expenses from 9% to 4.5% from 2007 to 2022. Amy Mahoney 708-***-**** Page Two Lease Administration/Strategic Partner and 3rd Party Vendor Management

Integral in formulating a transaction playbook to establish a framework for accurate and efficient tracking and documentation.

Established a data collection system to standardize 3rd party vendor processes.

Conducted in-depth analysis of the Tableau tool and subsequent excel reports. Created custom monthly reports (Excel, PowerPoint) for all Real Estate Service (RES) teams to allow for real-time data analytics and optimize strategic business decision-making. Champion multiple annual OPEX audits, resulting in the recovery of $500k in mischarged billing errors in over 7 years running. M&A Activity and Global Operations

Responsible for real estate due diligence for one hundred acquisitions encompassing 700 offices and 2.2 M sq. ft. of space.

Hold additional accountability for global support operations encompassing technology and systems, reporting, portfolio management, finance management, lease administration, and vendor management.

Provide consistent levels of reporting on a global level for day-to-day use by local and senior leadership highlighting operational metrics and providing strategic insight to future growth and planning initiatives.

MERCER 2005 - 2013

Senior Associate – Global Property and Administration, 2009 - 2013 Associate, 2005 - 2009

Managed global real estate projects for the organization with emphasis on buildouts of new office locations and standardized office spaces for sale or lease to clientele. Responsible for evaluating needs; preparing requests for proposals (RFPS) supervising procurement of highly specialized furniture, fixtures, and equipment; monitoring construction activities; negotiation contracts; finalizing leases; and overseeing logistics of relocations. Significant accountability for establishing standardized operating procedures (SOPs) and implementation of best practices. Managed multiple projects and budgeted more than $5M.


Bachelor of Science, BS, Degree in Organizational Development Trinity Christian College, Palos Heights, IL.


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