Juanita H. Rann Page *

Classified as Internal

J U A N I T A H. R A N N

***** ********* *****

Huntersville, NC 28078

704-***-****

ad264a@r.postjobfree.com

PROFESSIONAL SUMMARY

Seasoned, results-oriented professional administrator with over 20 years of quality value-add administrative support, accounting experience. Highly organized, efficient, and skilled in a variety of office management duties, accounting processes and procedures, and auditing tasks. Dedicated professional team player with versatile administrative support skill sets and high personal integrity, developed through experience as a senior administrator, sales administrator, and assistant business manager.

PROFESSIONAL QUALIFICATIONS

- Office Management - Meeting & Event Planning

- Records Management - Account Management

- Audit Reports & Document Preparation - AP, AR, Payroll & Resource Management

- Staff Training & Development - Inventory & Asset Management

- Detailed Oriented - Customer Obsession

- Sales Support - Executive Administration

- Event Planner - Sales Coordinator

PROFESSIONAL EXPERIENCE

5/2023-10/2023 TIAA Charlotte, NC

Executive Administrative Assistant

Executive Administrative Assistant Deputy Chief Security Officer

Provided support to multiple Cyber Security executive leaders in their day-to-day operations.

Served as office floor manager for conference rooms, catering, and HR requested assignments.

Planned and coordinated Cyber Security Town Hall events.

Organized several executive calendar activities (meetings, conferences, and trainings)

Managed assigned projects and ad hoc requests.

Handled confidentiality of all corporate, personnel and research matters

Acted as a liaison with internal business units, consulting agencies, and high-level staff such as EVPs, directors, senior management to achieve assigned tasks.

Scheduled internal and external interviews.

Assisted with new hire setup on-site, remote, and hybrid.

Responsible for adding visitors and greeting them and arranged to the appropriated personnel.

Served as office floor manager for over 100+ professional IT staff. Juanita H. Rann Page 2

Classified as Internal

12/2016 – 5/2023 Electrolux Charlotte, NC

Sales Administrator

Assisted Vice President of our Contract Sales (budgets, calendar, travel, customer meetings, daily operations)

Provided daily support to Contract Sales field associates (National Account Managers, Regional Managers, District Managers, and Associate District Managers)

Event Planner - strategically managed/coordinated trade show events.

Responsible for customer event prep and execution (transportations, schedule, menu, communications, etc.)

Tracked all expenses for meetings, shows, and events.

Provided support and manage Dealer Registration Portal for Contract Sales Customers (customer portal)

Administrator for all Electrolux Ordering Central Portal for Contract Sales (online ordering system)

UPS Contract Sales site manager (centralized account for maximum efficiency and preferred billing cost) report out usage/cost per employee.

Supported the entire Electrolux North America Sales Team when requested.

Coordinated builder Trade Shows (KBIS and PCBC)

Collaborated with Product and Marketing Teams to ensure successful shows and customer meetings. 2/2014 – 12/2016 Aerotek / Electrolux Consultant Charlotte, NC Sales Administrator (Consultant)

Event Planner that owned all logistics related builder Trade Shows (KBIS and PCBC)

Strategically manage/coordinate trade show events

Responsible for customer event prep and execution (transportations, schedule, menu, communications, etc.)

Processed and distributed monthly Travel & Entertainment reports by region.

Provided support and manage Dealer Registration Portal for Contract Sales Customers (customer portal)

Administrator for all Electrolux Connect Contractor issues. (online ordering system)

FedEx site management (centralized account for maximum efficiency and preferred billing cost) reports out usage/cost per employee.

Provided daily support to Contract Sales field associates (general managers, regional managers, district managers, and associate district managers)

Collaborated with Product and Marketing Teams to ensure successful shows and customer meetings. 1/2011-12/2013 Pride Technologies / TIAA-CREF Consultant Charlotte, NC JR Database Administrator ~ Database Security Auditor

Performed daily audits for Oracle, SQL, Sybase, and Teradata databases.

Monitored, gathered, and recorded evidence for specific database activity related to SOX/SAS70 requirements.

Responsible for the accountability of database users and deter inappropriate behaviors by investigating suspicious activity detected in database reports.

Reported audit findings quarterly to external auditors (PricewaterhouseCoopers) according to the specified scope provided by PwC.

Provided audit data to internal auditors (Information Security) semi-yearly based on entitlement requirements.

Assisted Project Manager with database password automation using Service-now, Excel, & Outlook Juanita H. Rann Page 3

Classified as Internal

8/2004-11/2009 TIAA-CREF Charlotte, NC

Senior Administrative Assistant

Senior Administrator to VP Information Technology Service Management

Served as office floor manager for over 100+ professional IT staff.

Managed calendar activities, scheduled appointments, and meetings, set up communication links for meetings.

Prepared routine correspondence, memos, reports, presentations, expense reports and financial & analytical spreadsheets; liaison between IT and Human Resource Business Partners

Coordinated & managed travel arrangements and processed payment for expense reimbursement for upper- level management.

Provided support/guidance to eight teams on financial analysis, reporting, expenses, accruals and journal entries: also, database management of financial transactions for IT.

Analyzed GL detail of all expenses to ensure accuracy of expenditures, and researched GL variances of expenditures.

Executed ad-hoc reports and analyzed & verified accuracy of contingent worker resource, timesheets and expenditures charged to project.

2/1996–6/2002 American City Business Journals Dba Performance Printing Charlotte, NC Assistant Business Manager

Assisted Business Manager of the company division of American City Business Journals

Processed weekly payroll and responsible for reconciliation of bank accounts.

Handled all activities in accounts payable and accounts receivable, negotiated past due accounts.

Ensured timely payments of vendor invoices.

Tracked daily hours of employee’s time and analyzed job costing productivity reports.

Established customer credit lines and set up new accounts.

Audited and managed inventory control of internal assets

Created and presented month-end reports; recorded general ledger entries.

Regulatory reporting to Environmental Protection Agencies and OSHA

Benefits Administrator to new employees

EDUCATION

8/1994-10/1995 - Brookstone College of Business

Associate Accounting Degree: Computerized Accounting Graduated Ambassadors Honor Society (GPA: 4.00)

TECHNICAL SKILLS

Resource Management: Clarity, Econometrix, Perfect Commerce, Smartsheet Microsoft Office: Access, Excel, Word, PowerPoint, Outlook, Visio, Project, SQL 2008 Payroll: Ceridian, Oracle, GMAC

Accounting: Pace, Oracle, PeopleSoft, QuickBooks, CDM, Concur, SAP Networking: Novell Netware, Microsoft Windows 2000 Server Technology: Oracle Client 10g, 11g, Enterprise Mgmt.; Service-now; SharePoint

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