Quality Control Assurance
Resume:
Susan Squires
*************@*****.***
www.linkedin.com/in/susan-squires-33a6a239
Education and Certifications
● Masters (13 hours) - 2000
● Bachelors of Science - 1997
● Associates of Science - 1997
● Lab Animal Technologist (LATG) - 2012
● Pathways Leadership Development Program - 2003
● BioWork Certified Bio-Process Technician (NC CPT # 011223) - 2019
● Aseptic Processing I BTEC - 2020
● HPLC Theory and Practice BTEC - 2020
Skills
● Collaboration
● Continuous Process Improvement
● Non-conforming Events (NCE)
● Impact assessments / Method development
● Troubleshooting identify, evaluate, and recommend solutions / Root Cause Analysis
● Study deviations
● Quality guidelines QA/QC
● GLP study regulations (21 CFR Part 58)
● Audit findings / Data Integrity and Regulatory Compliance
● SOP / Protocol
● Preclinical in-vivo studies
● Attention to detail
● Equipment maintenance /calibration repair procedures
● Data review and management Laboratory Information Management Systems (LIMS)
● Molecular and Microbiology Biology (High Complexity Testing - PCR, Cell Culture) (Equipment - Balance, Pipette, Autoclave, Hamilton Microlab Star Let, Kingfisher Flex, Inverted light microscope (DFA testing), Heracell 150i CO2 incubator)
● Word, Excel and PowerPoint
● Teaching Technical Skills and Procedures
● Current Good Documentation Practices (cGDP)
● Basic HPLC operation and solution preparation
Full-time 40 hours/week
Team Member
Medical Laboratory Technician I
March 2022 - January 2023
North Carolina DHHS
4312 District Drive Raleigh, NC 27607
● CLIA ’88 requirements
● High complexity laboratory testing
● Attention to Detail
● MS Word, PowerPoint, Excell
● (QA) quality control
● (QC) quality assurance
● Cell culture
● Viral culture
● Proficiency sample testing
● Mycobacterium testing
● Environmental testing and monitoring: Ph, temperature, humidity
● Molecular testing
● Necropsy
● DFA diagnostic testing
● Clinical specimen processing
● Preform, record, and evaluate daily, weekly, and monthly maintenance and calibration on equipment in the laboratory
● Experienced in troubleshooting equipment issues, reporting results, and providing consultation to healthcare providers and other related professionals on the interpretation of test results
● Participate in the evaluation, performance verification/validation, and implementation of new methods and techniques
● Perform tests accurately and in the established turn-around time
● Record and evaluate daily quality control documents for each assigned assay
● Knowledge of the principles, procedures and hazards with (PIM) potentially infectious materials
● Followed EPA protocols
● Weighing / measuring and disposing of hazardous waste properly
● Understand and accurately follow complex oral and written instructions
● Read and comprehend technical materials
● Equipment used (Hamilton Microlab Star Let, KingFisher Flex, (Inverted light, Fluorescent) microscope, Heracell 150i CO2 incubator, -80 freezer)
● Programs: LIMS, 7500 Fast Real-Time PCR System
● Assays performed (Quidel - Lyra Direct)
● Ensured data integrity and compliance
● Establish and maintain effective working relationship
● Maintained proper sample chain of custody
● Audited patient forms for errors
● Entered patient PHI data in LIMS database
● Maintained laboratory efficiency with proper inventory and storage
● Performed (Covid-19 Assay extraction)
Full-time 40 hours/week
Team Member
Medical Laboratory Technician
July 2020 - February 2022
Temporary Solutions - NC DHHS
4312 District Drive Raleigh, NC 27607
● CLIA ’88 requirements
● High complexity laboratory testing
● Entered patient PHI data in LIMS database
● Attention to detail
● (QA) Quality control
● (QC) Quality assurance
● Preform clinical specimen processing
● Preform, record, and evaluate daily, weekly, and monthly maintenance and calibration on equipment in the laboratory
● Experienced in troubleshooting equipment issues, reporting results, and providing consultation to healthcare providers and other related professionals on the interpretation of test results
● Participate in the evaluation, performance verification/validation, and implementation of new methods and techniques
● Perform tests accurately and in the established turn-around time
● Record and evaluate daily documentation
● Infectious disease testing
● Followed EPA protocols
● Weighing and measuring
● Hazardous waste disposal
● Understand and accurately follow complex oral and written instructions
● Read and comprehend technical materials
● Equipment: Hamilton Microlab Star Let, KingFisher Flex, microscope, -80 freezer
● Data integrity and compliance
● Establish and maintain effective working relationship
● Pipeted primary samples
● Maintained clinical sample chain of custody
● Audited patient forms
● Data Entry of Protected Health Information (PHI)
● Maintained laboratory efficiency with proper inventory and storage
● Reporting results
● Provided consultation to healthcare providers
● Recorded and evaluate daily quality control for each assigned assay
● Knowledge of the principles, procedures and hazards with (PIM) potentially infectious materials
● Covid-19 Assay extraction
● MS Word, PowerPoint, Excell
Full-time 40 hours/week
Team Member
Sales Associate
June 2020 - July 2020
Home Depot
1020 Shoppes at Midway Dr Knightdale, NC 27545
● Customer service
● Loss prevention
● Sales transactions
● Stocking merchandise
Full-time 40 hours/week
Contractor
Certified Nurse Assistant
August 2012 - June 2018
Visiting Angels
5700 Six Forks Rd. Raleigh, NC 27609
● Quality Assurance (QA) via documentation and updates for team on patient status
● Identified opportunities for process improvement within the company
● Served as liaison between families and doctors
● Facilitated activities of daily living ADL’s
● Aseptic gowning and PPE
● Facilitated long term post-operative recovery
● Provided behavioral and emotional support and supervision Full-time 40 hours/week
Senior Team Member
Laboratory Technologist
December 2004 - August 2012
GlaxoSmithKline
5 Moore Dr Durham, NC 27709
● Performed pharmaceutical research and development in a cGMP, GDP and GLP environment with bio-hazardous and radioactive materials
● Research Technician of the Year 2009
● Multiple R&D Recognition Awards 2005-2011
● Lectured and held a panel discussion at a AALAS national conference
● Contributed as primary lab tech to pub-med articles
● Assessed training needs and developed education materials and facilitated training in classroom setting for new laboratory employees
● Applied critical thinking skills to meet goals, deadlines and budget challenges
● Used out of the box thinking to design animal studies and engineer devices
● Developed and maintained partnerships with more than 20 scientists and vendors
● Worked in a BSL 2 aseptic environment
● (QA) quality control
● (QC) quality assurance
● Statistical analysis
● Attention to Detail
● Preformed aseptic technique and gamma irradiation
● Stayed abreast of emerging pharmaceutical applications and diagnostic tools
● Maintained and calibrated microscopes and moderately complexity lab equipment
● Managed priorities to take care of 200+ study candidates
● Environmental microbial monitoring via noise levels, swab and plate count
● Cleaning and disinfection of aseptic areas
● Aseptic gowning
● Necropsy State and Federal Environmental Regulations Research Technician
● Preformed in-vivo dosing - SQ, ID, IM, IP, IV, gavage, port and radioactive via MRI
● Resolved primary enclosures/space requirement problems
● Data integrity, compliance and forward/backward traceability
● Contamination control parameters
● Completed routine lab tests
● Generated reports with Word, Excel and PowerPoint
● Equipment maintenance/ calibration
● Aseptic processing and PPE
● Warehousing, distribution and budgeting
● Performed pharmacokinetic and pharmacodynamic studies
● Formulated standard operating procedures (SOP’s)
● Identified opportunities for staff recognition
● Conducted non-departmental staff new employee orientation
● Instigated operational changes to align two merging facilities
● Expedited internal audits and customer surveys
● Interpreted and presented mathematical / data-driven recommendations to senior leadership
● Facilitated 10% increase in cleaning productivity
● Facilitated and designed research studies
● Helped to implement “Bring your kids to work day”
● Prepared and dosed radioactive treatments with MRI
● Monitored pre-op and post-op surgery candidates
● Represented department on committees, panels and groups
● Chemical reactions and safety when compounding drug products
● Water and air filtration and quality assurance and control
● Performed 24/7 data point collection samples and dosing
● Worked with management to maintain obese subjects Collected and evaluated environmental data Animal Care Assistant
● Prioritized tasks to handle unexpected situations
● Collaborated with teammates to solve problems
● Performed Quality assurance and Quality Control
● Analyzed management and co-worker feedback
● Worked with management to maintain obese subjects
● Advised management on risk management strategies
● Performs general housekeeping, decontamination and sterilization techniques
● Followed quarantine/acclimation periods and rotation policies
● Facilitated AAALAC accreditation
● Allocated resources
● Verified ID for entry into lab management software
● Formulated diets
● Reduced cross contamination in hallways
● Mentored less experienced colleagues from other departments
● Measuring process parameters
● Improved employee job satisfaction and loyalty
● Expanded the scope of employee engagement
● Provided direct care for study subjects
● Maintained breeding colony production for studies
● Ordered, shipped, received and organized supplies Full-time 40 hours/week
Team Member
Laboratory Technician
July 2000 - December 2004
North Carolina State University
2761 Pillsbury Circle Raleigh, NC 27695
● GDP and GLP environment according to IACUC protocols Certifications
● Worked effectively with scientists, managers and grad students to complete
● Grant based research projects
● PPE
● Attention to Detail
● Resolved cross-contamination problems
● Communicated effectively with management
● Maintained lab equipment
● Collaborated with graduate students
● Quality Assurance and Quality Control
● Performed natural resource and wildlife conservation studies
● Preformed common lab tasks
● Educated community about zoonotic diseases, responsible pet ownership and wildlife care
● Lead, trained and assigned work to new students and temporary staff
● Supported animal health by keeping all areas clean, neat and properly sanitized
● Observed and conducted examinations to identify injury, illness or disease
● Collected physical intake and output data
● Calculated temperature conversions, dosage amounts and dilution rates
● Documented environmental and procedural data
● Initiated results driven interpersonal communication
● MS Word, PowerPoint, Excell
● Species worked with (Aquatics (Hybrid Fish), Voles, Frogs, Avian (Quail, Pigeon), Mearns's grasshopper mouse (Onychomys arenicola), Ground Squirrels, Rats, Mice, Rabbits, Roaches, Mealworms, Fire Ants and Crayfish.
Full-time 40 hours/week
Team Member
Substitute Teacher
March 2000 - June 2000
Durham County Public School System
511 Cleveland St Durham, NC 27701
● Taught Biotechnology, Plant Science, Agriculture Research and Senior Seminar classes
● Set goals
● Proactive behavior modification
● Positive reinforcement strategies
● MS Word, PowerPoint, Excell
● Facilitated student participation to grow and sell plants for school fundraiser
● Administered standardized assessments and documented information in permanent records
● Scheduled parent teacher conferences
● Provided constructive feedback
Full-time 40 hours/week
Team Member
Laborer
May 1998 - February 2000
City of Raleigh Parks and Recreation
222 W. Hargett St. Raleigh, NC 27601
● Maintained, renovated, and landscaped public areas
● Followed state and federal environmental regulation laws
● Provided leadership by training and supervising juvenile offenders (completing community service), new employees and volunteers
● Preformed natural resource conservation
● Restored wetlands and created Riparian zones to prevent erosion contamination
● Inclement weather emergency response personnel
● Obtained my NC pesticide license
Part-time 20 hours/week
Team Member
Farm Intern
August 1996 - August 1998
North Carolina State University
5100 Reedy Creek Rd Raleigh, NC 27607
● Large Animal Research
● Equine Breeding and reproduction
● Farm labor
● Office Assistant
● Assisted with Agriculture Extension Service short courses
● Equine Behavior modification training
Part-time 30 hours/week
Team Member
Sales Associate
May 1991 - April 1998
Lowe's Home Improvement
4601 Capital Blvd Raleigh, NC 27604
● Customer Service Specialist
● Return Desk
● Conflict Management Specialist
● Loss prevention
● Sales transactions
● Stocking merchandise
Part-time 20 hours/week
Team Member
Hostess
January 1990 - August 1991
Red Lobster
4408 Old Wake Forest Rd, Raleigh, NC 27609
● Welcome guests in a warm and friendly manner
● Ascertains their dining/lodging needs.
● Seats guests and manages the seating chart.
● Monitors restaurant activity to determine seating and dining flow.
● Responds to guest inquiries and requests in a timely, friendly, and efficient manner
● Performs opening and closing duties, as needed.
● Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
● Helps fellow team members and other departments wherever necessary to maintain positive working relationships.
Part-time 20 hours/week
Supervisor
Sales Associate
May 1989 - September 1989
Carlton Cards
8845 Six Forks Rd, Raleigh, NC 27615
● Learn new sales methods to boost productivity for my organization
● Communicate with managers and other professionals to learn more about our product
● Listen to instructions from management and senior sales associates to increase my personal output
● Teach new sales associates basic information about the organization and our protocols
● Communicate with customers to find the benefits our products can provide them Part-time 20 hours/week
Team Member
Sales Associate
May 1988 - December 1988
Little Caesars
8323 Creedmoor Road, Raleigh, NC 27613
● Prepared pizza dough and toppings
● Cooked pizzas to perfection
● Ensured a clean and organized workstation
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