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Teller 1, customer service

Preston, CT
January 29, 2024

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Kyle Beaupre

Preston CT 860-***-**** Profile

Resourceful, motivated, and adaptable looking to expand skillset while growing in my career. I have experience in customer service, field of education, management, and counseling. I have skills in problem solving, communication, organization, and leadership. I am very adept with technology and can learn new computer programs with ease. Technical Skill Set

• Communication

Verbal and Written

• Microsoft Word

• Excel

• PowerPoint

• Microsoft Outlook

• OneDrive

• Google Drive

• Google Forms

• Data Analysis



• Language R

• Google Docs

• Google Sheets

• Google Slides

• Social Media



• Word Press

• Elementor Pro

• Zoom

• Webex

• Google Meets

Work Experience

Teller 1, Dime Bank, Norwich CT October 2023 to Present

• Processes all customer transactions including savings checks; bonds; Travelers checks; mortgages, consumer, and other loan payments; and night deposit transactions

• Resolves routine customer service concerns and or notifies appropriate authority

• Explains, promotes, refers, and sell products and services based on customer needs

• Accurately and efficiently balances currency, coin, checks in draw

• Travels to other branches to fill in at the request of management Poker Associate, Foxwoods Resort Casino, Ledyard CT July 2021 to September 2023

• Interacted directly with customer providing information and seating for Poker Room games

• Received and routed telephone calls

• Responsible for controlling and accounting for transactions in the Poker Tournament Booth

• Paged customers over intercom system

• Checked and replaced cards when damages were found in deck Computer Lab Manager, WCSU, Danbury CT August 2019 to May 2023

• Trained and supervised student employees assigned to computer centers

• Maintained and organized computer lab inventories

• Required to work during off-hours in the event of an emergency

• Enforcement of published polices, regulations, and standards as outlined by the Computer Facilities

• Created schedules based on availability provided by employees

• Helped students and professors by problem-solving computer, printer and other technical issues

Internship Experience

Shelter Intern, The Center, Danbury CT February 2023 to May 2023

• Provided prevention, crisis intervention, and support services to domestic violence and sexual assault survivors

• Assisted in re-establishing clients and their children with housing, schooling, job training, and employment. Helped clients achieve wellness and autonomy

• Coordinated and provided care that is safe, timely, effective, efficient, equitable and client-centered

• Maintained client’s records by reviewing case notes, logging events and progress Substitute Teacher, Ellsworth Avenue School, Danbury CT January 2021 to May 2021

• Adhered to curriculum and lesson plans assigned by regular teachers

• Oversaw students outside classroom, including hallways and cafeteria

• Ensured the classroom and workstations were kept clean

• Compiled a report for the teacher when they returned Education

Western Connecticut State University, Danbury CT

Bachelor of Arts in Music (May 2023)

Bachelor of Arts in Psychology (May 2023)

GPA: 3.8/4.0

Dean’s List (Spring 2020 through Spring 2023)


Google Data Analytics Certificate (January 2023)

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