Sales Manager Human Resources
Resume:
Stephen O’Shea
Branch/Sales Manager
Portland, ME, 04102
*********@*****.***
Highly skilled operations and sales manager with over 2 years experience in full cycle recruitment, client retention, business to business sales, and strategic planning. Results oriented, decisive leader with strong negotiation skills, a positive attitude, and proven success in my respective fields. Work History
Complete Labor and Staffing, Portland, Maine - Branch Manager June 2022 - PRESENT
● Managed over $500,000 in monthly sales
● Directed daily operations including financial, human resources, marketing, inventory control, and customer relations to generate optimal revenue streams for business
● Assessed employee performance and developed improvement plans
● Identified and capitalized on business opportunity
● Recruited, interviewed, hired and trained new team members
● Gathered and reviewed customer feedback to improve operations
● Met deadlines by proactively managing individual and team tasks Complete Labor and Staffing - Customer Service Representative February 2022 - June 2022
● Supported customer needs by fielding diverse questions about issues such as service, current rates, and upcoming company changes.
● Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concern
● Boosted sales revenue by skillfully promoting diverse daily, weekly, and temp-to-hire staffing options
● Maintained customer satisfaction with addressing customer needs and resolving concern with my supervisor
● Answered customer telephone calls in a promptly and appropriate manner
● Recruited staff for a diverse customer base
● Educated customers on the labor market and thoroughly described daily and temp-to-hire labor services to customers Guardrail Solutions - Union Laborer- Team Lead
April 2019 - December 2022
● Use a wide variety of hand and power tools
● Reduce downtime during production by staging and maintaining equipment to reduce unnecessary problems
● General construction including steel repair and installation and basic carpentry
● Responsible for loading necessary material for each individual site the day prior to assignment.
● Trained to mark and line up a jobsite for successful install EDUCATION
University of Massachusetts Dartmouth, Dartmouth Massachusetts
(Charlton College of Business AACSB Accredited) - Bachelor of Business Management & Finance
September 2015 - January 2020
Monson High School, Monson, Massachusetts - High School Diploma September 2011 - June 2015
SKILLS
● Team Leadership
● Sales Driven
● Honest
● Team Building and Motivation
● Relationship Development
● Technology Savvy
● Self-Started
● Strategic Planning
● Growth Development
● Time Management
● Organization
● Excellent Communication
● Sales Closing
● Account Management
● Positive Attitude
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