Customer Service Representative

Angela Washington

**** **** **** ********, *********** 39364

601-***-**** ad260l@r.postjobfree.com

Objective

To build a career in an organization where I can utilize my skills and abilities for the advancement of the company. I can bring dedication, new energy, and new ideas to the company in order to keep the success rising.

Education

Everest University Tampa, FL 2009-2012

(Associate Business Administration Management)

Summary of Qualifications

● Adapt easily to new concepts and prioritizing multiple responsibilities

● Self-motivated, detailed oriented, function well independently and as a team member

● Excellent oral and written communication relation skills Work History

August 2022- June2023

Position: Floater Teacher

Duties: Assist with the development of lesson plans and learning materials to meet curriculum requirements and individual student needs, Help maintain order in the classroom by ensuring students adhere to accepted rules and regulations, Monitor and support the social and emotional needs of students. July 2022-August 2022: Blackboard K-12

Position: Customer Service Representative

Duties: Assist Professor and students with signing up for their classes, Helping the students order their class materials, Monitoring calls and recording them of conversation made, Researching websites to help students find their courses.

May 2022- July 2022: Comfort Inn Hotel

Position: Front Desk Clerk/ Customer Services Representative Duties: Providing guest with check in, helping guest with question about services, Assisting guest with booking rooms

February 2022- May 2022: East Mississippi State Hospital Position: Professional Care Worker

Duties: Caring for the patients. Bathing patient, feeding patient, Monitoring patient for safety and security August 2020- January2022: Meridian Public School District Position: Teacher Assistant

Duties: Assist with the development of lesson plans and learning materials to meet curriculum requirements and individual student needs, Help maintain order in the classroom by ensuring students adhere to accepted rules and regulations, Monitor and support the social and emotional needs of students. August 2019 August 2020: AmeriCorps

Position: Third Grade Tutor Teacher

Duties: Provide additional learning support to students where identified, Reinforce lessons presented by the classroom teacher by reviewing material with students individually or in groups, Assist with the development of lesson plans and learning materials to meet curriculum requirements and individual student needs.

February 2018-August 2019: Kelly Services Company

Position: Contracted Substitute Teacher

Duties: Assist with supervision of students in class, between classes and during recess, Stand in for a teacher who is absent, Help maintain order in the classroom by ensuring students adhere to accepted rules and regulations

Activities

Director of The Children Church Ministry- Spring Valley Baptist Church Social Emotional Learning

CEU’s

An Ecosystem Approach to Developing the Foundation for Reading in the Early Years (2023) Build My Brain (2023

Course 2: Relationships Are the Heart of Coaching (2023) Implicit Bias in Education, Birth through 3rd Grade (2023 Meaningful Conversation (2023)

Trauma- Informed Practice (2023)

MAC/MWS Virtual Summer Institute (3 Continuing Education Units) (2020)

Contact this candidate