M

Brandy Pointer

Mayberry

478-***-****

ad25z5@r.postjobfree.com

Hartwell, Ga

Summary

Structured Accounting Manager driven to go above and beyond to exceed corporate goals and lead teams to meet objectives. Adept in team training and development, highlighted over 5 years of management experience within accounting field.

Skills

●Internal controls

●Financial Auditing

●Budget development

●Forecasting

Experience

General Manager

Lavonia, Ga

Cafe Silo/ September 2021 to October 2022

●overseeing the day-to-day running of operations.

●hire, train, and supervise café staff

●order café supplies

●resolve customer complaints

●ensure that food health and safety regulations are adhered to.

●Daily deposits

●Daily paperwork

Administrative Accountant

Gainesville, GA

Mansfield Oil/ Aug 2020 to July 2021

●Evaluated and approved billing invoices and expense reports to monitor and ensure cash flow and cost containment.

●Supervised department's budgeting and accounting, decreasing overall spending.

●Reviewed and Oversaw cash flow, controlled costs and financial matters.

●approved contracts, expenditures and purchase orders.

Administrative Manager/Accountant

Lavonia, GA

Quality Steels Corporation/ Jan 2017 to July 2020

●Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.

●Automated office operations while managing payroll, accounts payable and receivable, customer correspondence, record tracking and data communications.

●Automated office operations to manage client correspondence, record tracking and data communications.

●Managed daily operations within the office by supporting continuous delivery of excellent services and care.

●Oversaw customer service and satisfaction initiatives, reporting to management on successful strategies.

Manager

Lavonia, GA

Down town cafe/ Mar 2016 to Jan 2017

●Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.

●Assigned tasks to associates to fit skill levels and maximize team performance.

●Recruited and hired qualified candidates to fill open positions.

●Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.

●Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.

●Completed thorough opening, closing and shift change functions to maintain operational standards each day.

●Recruited, hired and trained new employees, including monitoring and review of individual performance.

●Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.

●Cross-trained in every store role to maximize operational knowledge.

●Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.

Manager

Lavonia, GA

Cafe silo/ Nov 2014 to Jan 2016

●Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.

●Assigned tasks to associates to fit skill levels and maximize team performance.

●Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.

●Trained employees on additional job positions to maintain coverage of roles at all times.

●Recruited and hired qualified candidates to fill open positions.

●Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.

●Assessed, optimized and elevated operations to target current and expected demands.

●Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.

●Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.

●Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.

●Addressed internal and customer-related issues each day and affected strategic resolutions.

Education and Training

Bachelor of Science: Accounting And Business Management

Ashford University, May 2022

San Diego, CA

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