Customer Service Representative
Resume:
Karen Hernandez
La Junta, CO *****
ad25xw@r.postjobfree.com
I am a goal oriented woman who likes to get the job done right. I believe I am a great addition to any team setting as well as helping to find the solution to whatever problem that may arise. I strive to live by and with my honesty and integrity. I had the privilege to take a few years off from work to be a stay at home mom for my youngest child. Three years ago I started my own home cleaning business called, Take a break Housekeeping, It has been successful and keeps me paying my bills ever since. In short I believe I am a well rounded individual who learns and adapts easily to any situation.i am proficient in my mathematical and organizational skills, always tend to keep a positive attitude on things and live by the motto, ‘where there is a will there is a way!’ I do believe that I am a great asset to any job setting. Thank you for taking the time to read my resume. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
CSR - Customer Service Representative
Ashton Carter/Deckers - Denver, CO
November 2023 to Present
customer service representative working remotely for Deckers representing Ugg, Koolaburra, Teva, Sanuk and Hoka. Basically asweing calls and chats to help customers with their needs. Placing orders, shipping inquiries and more
Front Desk Manager/Receptionist
Holiday Inn Express and Suites - La Junta, CO
October 2022 to Present
Housekeeper
Take a Break Housekeeping - La Junta, CO
January 2018 to Present
I provide deep detailed cleaning from houses,apartments, to grow farm warehouses. No job is too big or too small. I also travel to most jobs within an 80 mile radius of my home.
• Cleaned and maintained hallways, restrooms, offices, stairwells, bedrooms and kitchen
• Emptied trash
• Changed linens
• Restocked room supplies
• Sanitized (area or item rooms bathrooms counters equipment)
• Washed dishes
• Helped train new hires
Housekeeper
Take A Break Housekeeping - LaJuntaCO
Present
Education
Sophomore in Business administration specializing in accounting Strayer University-Virginia online - Remote
March 2023 to Present
Some college in Business Administration specializing in accounting American InterContinental University-Online
March 2021 to Present
High school diploma in General Studies
La Junta High School - LaJunta, co
August 1998 to May 2002
Skills
• Houskeeping
• Front Desk
• Time Management
• Cleaning
• Housekeeping
• Filing
• Customer Service
• Home Care
• Laundry
• Residential Cleaning
• Commercial Cleaning
• Caregiving
• Driving
• Cooking
• Food Preparation
• Retail Sales
• Patient Care
• Childcare
• Cashiering
• Animal care
• Stocking
• Cash Handling
• Microsoft Word
• Data Entry
• Organizational Skills
• Serving
• Custodial Experience
Awards
Presidents List at Strayer University
April 2023
https://api.badgr.io/public/assertions/UAnjfTDgR6Cvtcx1CZCq8g? identity__email=karenandshella2021%40gmail.com
Certifications and Licenses
driver's license
CPR Certification
August 2023 to Present
Certified in first aid and for the defibrillator machine as well Assessments
High school classroom management — Proficient
January 2021
Minimizing classroom disruption and engaging students Full results: Proficient
Work style: Professionalism — Proficient
January 2022
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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