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Care Assistant Customer Service

Location:
Durban, KwaZulu-Natal, South Africa
Salary:
9000 and up
Posted:
January 28, 2024

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Resume:

Pertonella Chikazaza Care Assistant

Address: ***** ********,

Zimbabwe,

Cell Number: +27-681-***-***

Email: ad25s2@r.postjobfree.com

Objectives:

I am writing to apply for the care assistant position within your organization. I believe my qualifications and experience make me an ideal candidate for this position. I have a wide range of experience in the care sector, having worked as a care assistant for more than four years. During this time, I have developed excellent communication and interpersonal skills, as well as strong organizational skills. This has enabled me to provide high quality care to a range of individuals, including those with physical and mental disabilities, and those with complex needs. I have also gained experience in the administration of medication and the implementation of care plans. In addition to my work as a care assistant, I also possess various certificates in care giving, which I obtained from Chilton Online Academy. This course has given me a greater understanding of the needs of individuals with disabilities and has enabled me to provide a higher standard of care. I aim obtain a clinical or administrative position to gain exposure within a healthcare facility where I can fulfill my desire to provide the best care for patients/customers. I will utilize my knowledge and skills to be a valuable asset to the skilled medical team as I continue to further my education. Skills & Attributes:

Ability to effectively communicate with patients.

Exceptional knowledge of nursing care.

Experienced in field of nursing.

Ability to effectively manage the demands of the job.

Good capability to maintain care home ward and rooms.

Ability to provide basic needs to patients.

Very good interpersonal and organizational skills.

Ability to understand different clients’ needs.

In depth knowledge of care home procedures and policies.

Great capability to work with care home professionals.

Exceptionally able to work in stressful environment.

Basic nursing assistant skills.

Capable to deal with computer operations.

Competent to handle patients before and after surgery.

A commitment to being present and providing quality care.

Ability to effectively manage the demands of the job.

Assertive and good team player willing to learn and experience new challenges. Professional Qualifications:

1. Position: Care Assistant

Institution: Thompson Elderly Hospital

Department: Care Unit

Period: January 2022 to date

Key Performance Output:

Helping in implementation of patients’ care plans.

Instructing patients to follow health care procedures.

Performing patient care such as shaving, bathing, dressing and oral care.

Answering to urgent phone calls and mails.

Maintaining infection control procedures and creating safe environment for patients and visitors.

Helping in shifting of patient.

Following consigned facility procedures and policies.

Maintaining admission as well as discharge papers of patients.

Maintaining confidentially about patients' health condition.

Performing daily health care duties to provide positive healthcare services.

Collecting samples of urine, bloods and stools for the laboratory tests.

Perform germ-free dressing of injuries.

Providing enema to patients as instructed by physicians or doctors.

Maintaining the ward neat and dirt free.

Handling patients and keeping health improvement records on daily basis.

Participating in social health care activities

2. Position: Caregiver

Institution: Comfort Care International (Zimbabwe) Department: Care Unit

Period: January 2019 to December 2021

Key performance Output:

Administration of prescribed medication to patients.

Employing Manual Handling Techniques on patients assisting with mobility.

Collection of patient results and samples from laboratory and delivering them to designated healthcare team members.

Assisting with cleaning, disinfecting and autoclaving equipment.

Infection Prevention Control.

Planning and preparation of meals for patients as per Care Plan dietary requirements.

Providing comfort and companionship to patients through positive social interaction as well as excellent communication skills.

Conducting risk assessments of both the patient as well as their environment.

Reporting on patient progress, continuously updating and adjusting Care.

Plans to meet the healthcare and wellbeing needs of the patient.

Providing Person Centered Care to patients in line with their individual needs, wants and requirements.

Educational Qualifications:

Institution: Chilton Online Academy

Qualifications: Certificate in Elderly Care Assistant Period: 2022

References:

1. Richard Murry

Thompson Elderly Hospital

Cell: +263*********

Email: ad25s2@r.postjobfree.com

2. Eunice Kapandura

Comfort Care international (Zimbabwe)

Cell: +263-***-***-***

Email: ad25s2@r.postjobfree.com



Contact this candidate