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Performance Management Administration Manager

Location:
Thrissur, Kerala, India
Posted:
January 27, 2024

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Johnson Dominic

Certified HR Management Professional by ACI-USA

Email: ad25r7@r.postjobfree.com,

Mob # +974-********/+964 783-***-****/+919*********

SNAPSHOT: History of significant achievements and commendations in more than 28 years of credible and progressive work experience in driving various strategic and innovative HR initiatives aligned with business priorities to foster a high- performance culture and engagement. The breadth of experience across multiple geographies & and versatile industries including Aviation, Oil-n-Gas and construction sectors with conglomerates like BESIX, YAMAMA, ALRAJHI, DANEM & FLY BAGHDAD shall be an asset to any organisation looking for restructuring or setting up from the scratch. A high calibre results-oriented, hands-on individual and a company-focused HR Leader in increasing operational efficiency, and profitability with high-end results. Has an extensive background in HR strategic and generalist affairs with an experienced blend of multicultural environments from national to international markets. CORE COMPETENCIES

HR Strategic & Operations Management Compensation & Benefits Management Recruitment & Talent Management Performance Management HR Induction, Training & On-boarding Industrial Relations / Welfare Employee Relations & Attrition Control HR Policies/Procedures Development/HRIS HR Surveys / Employee Engagements Team Management & Leadership PROFILE SYNOPSIS

Astute Leader with over 28 years of rich experience in HR and administration functions with an excellent understanding of Human Psychology (controlled huge manpower of numerous nationalities). Expertise in delivering sustained organizational growth in dynamic environments, establishing structure, building employee value, driving vision and achieving critical strategic goals.

Exceptional relations-building skills with the ability to develop and nurture productive relations at various levels within and outside the organization. A deep sense of values, ethics, discipline, personal conduct, Integrity gained via rigorous and exacting standards; equipped to handle senior managerial assignments in the Corporate Sector.

Competencies in managing an entire range of HR functions – Human Resource Planning, Talent Acquisition, Industrial Relations, Performance Management, Employee Service Conditions, Safety, discipline, Grievance handling, legal and statutory matters, Liaison, Training and Development, succession planning, employees’ retention and Rewards management.

Proven track record of implementing complex cross-functional HR strategic initiatives and incorporate processes and policies, unique to the needs of the business. Liaising between senior management, employees & other stakeholders to ensure proper lines of communication critical in addressing/ resolution of myriad issues.

An intrinsic communicator with exceptional interpersonal and relationship management skills with an ability to maintain cordial relations with a wide section of people. Highly interactive, analytical and influencing with adaptability to frequent changes and high competition under pressure. CAREER CONTOUR

FlyBaghdad Airlines

Chief People Officer

December 2020 to date (Reporting to the CEO)

Danem Group – Doha, Qatar

Group Manager HR & Admin

July 2015 to Sep 2020

Reporting to CE

Al Rajhi Construction – Saudi Arabia

OD Consultant / HR & Admin Manager

July 2012 to July 2015

Reporting to CEO / GM

National Contracting Co. Ltd. – Saudi Arabia

HR & Admin Manager

May 2011 to June 2012

Reporting to Group HR Manager

Al Yamama Group. – Saudi Arabia

HR & Admin Manager

Feb 2010 to April 2011

Reporting to Group HR Manager

Besix Group – UAE, Bahrain, Oman, Qatar

Head of HR & Admin.

Oct-1993 to July 2019

Reporting o Director – HR & Admin

2 P a g e

DOMAIN SKILLS

Develop annual business plans through research, surveys and requirements analysis. Optimize and align HR strategies and activities entailing employee relations, performance management, compensation and benefits, learning & development and disciplinary actions.

Developed/ maintained a productive business relationship with sourcing channels and ensured effective and cost- efficient talent acquisition and retention at all levels.

Designed and developed interventions for orienting new hires including creation and revision of employee handbooks and conducted awareness workshops on organizational culture, mission, vision and values.

Liaised with the line managers with regards to management reporting, backend recruitment activities and grievance management.

Driving full performance management process through implementation of a Performance Management System which includes data collection and sources, benchmarks and performance targets.

Steer Performance management activities including Goal setting, self-assessment, PIP- Performance improvement plan, initial & year-end appraisal, ratings and compensation.

Effectively derived initiatives for identifying & assessing competencies through detailed job descriptions and performance matrix system.

Monitor performance of multi-skilled workforce and develop an appropriate reward and recognition system that appreciates the efforts of the workforce encouraging them to perform better.

Ensure everyone is fully informed of development objectives, achievements and correctional counter measures and disciplinary actions due to low performance.

Ensure systematic Learning & Development through various activities including arranging trainings and continuous follow-up for skill and behaviour development of employees.

Guide business unit heads with regards to HR operations, benefits, salary administration, organizational development, change Management and other key HR areas.

Develop & implement Human Resources Policies & Procedures post research on latest Human Resources Management practices, Employment Legislations and Compliance.

Implement various process improvement processes aimed at upgrading the human resource functions. Ensured availability of critical resourcing metrics and management information to enable decision making process.

Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers and absenteeism rates etc., for employee benefits.

Monitor all activities of payroll department and ensure all HR transactions are processed in compliance with global and regional HR policies and procedures.

Direct staff welfare policies with key focus on enhancing employee motivation ensuring optimum and effective utilization of funds in providing a pleasant work environment with basic amenities on the premises.

Plan, design and formulate departmental programs, policy systems & procedures and oversee their effective implementation ensuring alignment of team deliverables to business objectives of the organization.

Devise creative, cost-effective incentives & morale-boosting programs to increase employee satisfaction and productivity.

Control the attrition rate to minimum by conducting employee surveys, notifying & highlight the impact to the management to implement/develop the policies.

ACHIEVEMENTS

Recognized as an efficient leader at Danem Group who built and implemented professional, systematic and process- oriented HR department (from the scratch) by developing a comprehensive human resources strategy and policy that led to the company being 100% compliant with all guidelines and local legislation. Worked collaboratively with the leadership team to preserve a team-oriented company culture that emphasized on continuous learning, 3 P a g e

collaboration, high performance, and quality which turned into solutions to overcome the risks and financial upsets, especially at crucial phases of the business.

Developed employee engagement surveys that measured employee satisfaction and identified areas that require improvement (Controlled & reduced the attrition rate in Al-Rajhi. Actively involved in rectification of 985 Iqama transfers and 2800 Iqama renewals during the rectification period announced by KSA)

Designed & implemented best practices in recruitment to attract maximum response to openings with minimum cost, competency-based selection processes and structured interview processes (Attracted, sourced, recruited & placed more than 4500 employees in 1 year to meet the project’s requirements in NCC despite the fact that manpower scarcity was existed due to the KSA Nitaqat rules and high demand of labour in the local market)

Successfully completed set-ups of HR & Administration Dept including formulation of policies & procedures, employee handbooks, organizational restructuring, manpower planning and Performance management system development. (Known as a ‘Mobilization Specialist’ in BESIX Group for the outstanding efforts turned in setting up & implementation of HR / Administration operations in the GCC region. Implemented & Developed HR/Administration strategy at the Regional level in Yamama Group. Influenced MNC culture & systems in the group.)

Developed & implemented payroll procedures using the HRIS system thereby ensuring the payroll transaction accuracy in accordance with set regulations, policies & procedures (in UAE, Bahrain, Qatar, Oman & KSA)

Monitored costs v/s budgets to ensure costs saving targets are adhered to that help the organization to achieve the business goals and objectives (controlled excess overtime overheads in Yamama, NCC, Al Rajhi & Danem) ACADEMIC CREDENTIALS

Master’s in Business Administration (E-MBA)

KSBM, Bombay (ISO 9001-2000 Institute, accredited by International Accreditation Forum) Human Resources & Industrial Relations, Mumbai, India Bachelor’s (B.Sc.), Mathematics

University of Calicut, Kerala, India

PDC, SSLC

University of Calicut, Kerala, India

CERTIFICATIONS

IATA – Human Trafficking & Systems

IATA – Operations & Air Transportation System Management CHRP - Certified Human Resources Professional by American Certification Institute, USA CHRM - Certified Human Resources Manager by American Certification Institute, USA Diploma in Computer Applications - Penta Software Institute IT SKILLS

Proficient in Windows, MS office (MS Word, Excel, Power Point, Outlook), ERP’s (Oracle, e-Promise, JDE, Delphi, Orion)

PERSONAL DOSSIER

Date of Birth: 31st May 1973

Languages Known: English, Hindi, Malayalam, Tamil & Arabic (conversational)

Nationality: Indian

Address: Chowalloor House, Perinchery, Ollur Via, Trichur, Kerala, India-680306

Passport: Z-1971676, Valid Till: 20/09/2022

Marital Status: Married (+2 Children)

Driving License: Qatar, KSA, UAE, Oman & India

Visa Stats: Qatar/Iraq Employment Visa (RP, with transferrable NOC) Valid till 26/09/2023



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