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Global Mobility & Immigration Professional

Location:
Langhorne, PA
Posted:
January 27, 2024

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Resume:

Regina Wheeler

832-***-****

ad25qb@r.postjobfree.com

An experienced leader who has excelled in global mobility, immigration life cycle, data analysis, project management, customer support, team facilitation and accounting. Otsuka America Pharmaceutical, Inc. April 2020 – Present Manager, Mobility, and Immigration Services

● CoE and SME for immigration and global mobility to provide strategic guidance and solutions for company business requirements.

● Manage end to end relocation service delivery from third-party immigration, relocation, and tax providers.

● Perform regular service reviews with vendors and identify areas for improvement

● Track key performance indicators; measure and evaluate the efficacy of Otsuka’s mobility programs.

● Consult with the People Team Business Partners, Recruiting & Talent Teams, and business leaders to understand mobility and immigration needs, access opportunities, and recommend solutions/policies/practices that meet the needs of Otsuka.

● Interpret and explain complex immigration and international matters to employees with empathy.

● Work and consult with external legal and tax counsel to administer Mobility & Immigration program delivery with a focus on legal and tax compliance.

● Assist and resolve escalation cases related to expat/inpat assignments, immigration, and relocation.

● Review and manage all exception requests, escalating as needed to program owners.

● Influence where needed to advance self-service content and drive adoption of mobility tools and resources within Otsuka’s service model.

● Conduct vendor RFPs and manage implementation

● Project manage and execute ad hoc mobility and immigration initiatives

● Develop and implement policies and procedures related to global mobility and immigration to remain compliant to laws and regulations of the United States and the countries in which company conducts business

Canon Business Process Services February 2017 – April 2020 Global Mobility Specialist, Otsuka USA

● Direct and coordinate project activity related to global and domestic relocation.

● Managed project for revamping the new lease, lease renewal and payment process for Otsuka

● Create and maintain policy and procedures for Global Mobility team workflow

● Produce procedures for Inpats and Expats

● Co-lead project to create Global Mobility SharePoint site and Expat Portal

● Create, maintain, and publish documentation for the Global Mobility team SharePoint site

● Create and maintain documentation for the Otsuka internal Expat portal

● Maintain and verify citizenship and immigration information of expats and other Otsuka employee related via Workday system

● Lead the project with Talent Specialist to streamline identity approval process in Workday.

● Create, review and process contract agreements.

● Manage expat assimilation from Japan to the United States.

● Liaison between Human Resources and immigration attorneys to facilitate visa matters for Otsuka employees and potential candidates

● Direct, coordinate and resolve activities relating to lease, housing, tax, and payroll matters for expats

● Reconcile, code and process invoices for the Global Mobility team

● Co-lead bi-weekly vendor update and resolution meetings on behalf of Otsuka.

● Monitor expenses and budget between Otsuka and immigration and relocation vendors.

● Manage ReadyNow (early career development) temporary housing and policy process. Texas Children’s Hospital May 2013 May 2016

Project Manager, Office of Development

● Direct and coordinate all project activity and tracking of assignments for Development Services.

● Schedule, coordinate and manage all activities and tasks related to the production of videos that help to raise funds for Texas Children’s Hospital.

● Assist in strategic planning for the Office of Development so that all projects, tasks, and assignments are work in concert toward overarching goals.

● Liaison between the Office of Development, Medical Staff, and grateful families for compelling patient stories.

● Reconcile and review pro card transactions for validity and compliance within institutional policies.

● Monitor all budget systems to control office wide expenses.

● Coordinate, create and maintain custom reports that help the office identify, cultivate, and steward potential donors.

● Create, review and process contract agreements.

● Develop and manage endowment agreements.

● Created and updated donor information in Raiser’s Edge system

● Created gift and donor reports in Raiser’s Edge software system.

● Created and maintained fundraising events via the events module in Raiser’s Edge. M. D. Anderson Cancer Center September 2010–April 2013 Office Manager, Facilities Logistics Management

● Reconciled Campus Logistics Warehouse Clearing Account Company Center.

● Performed and coordinated the monthly close process for Campus Logistics Warehouse and Mail Services Inter Departmental Transfer (IDT) of warehouse supplies and postage.

● Monitored CMMS (Mainsaver) and Business Manager System transactions for data discrepancies.

● Maintained a current 'checkbook' to track all purchase orders and keep an accurate knowledge of spending.

● Resolved all purchase order exceptions with Supply Chain and Vendor.

● Verified all transactions keyed within systems, databases, and spreadsheets accurately.

● Coordinated functions including maintenance of physical plant, physical inventory, and space planning.

● Managed timekeeping through the Kronos system for exempt and non exempt employees.

● Supervised administrative assistants

M. D. Anderson Cancer Center December 2006–August 2010 Development Coordinator, Office of Development

● Created endowment and gift agreements according to institutional policy.

● Prepared briefing materials for the university president and other faculty members.

● Created and maintained constituent information in millennium database.

● Updated donor information in CSR system

● Assisted with various donor prospect research assignments.

● Coordinated site visits/events/tours of the institution.

● Prepared travel arrangements for department personnel.

● Prepared expense reports and employee reimbursement reports.

● Managed extremely confidential patient and donor information with the utmost discretion.

● Reviewed gift and grant funding requests.

UT Health Science Center January 2003–December 2006 Endowment Compliance Officer, Office of Development

● Monitored the revenue and expenses regarding endowment accounts.

● Submitted gift acceptance information into UT System electronic database.

● Monitored endowment compliance.

● Transferred funds between accounts at The University of Texas and UT Systems.

● Mediated between donor and investment company regarding endowment activity.

● Created and maintained policies and procedures for endowment compliance and donor relations.

● Maintained budget and budget analysis for endowment compliance area

● Coordinated stewardship and donor relations within the university.

● Authorized of expenditures charged to endowment income.

● Processed gifts via batches in Raiser’s Edge software system

● Created and updated proposals and funding accounts in Raiser’s Edge

● Created and maintained crystal reports via Raiser’s Edge.

● Supervised administrative assistants ensuring that they performed in accordance with organizational standards.

Technology Skills

MS Office Suite, SAP, Workday, ServiceNow

Education

Associates Degree Program: Paralegal/Legal Studies (ABA Approved) Center for Advanced Legal Studies Houston, TX July 2007 Essentials of Project Management (Achievement)

Villanova University Villanova, PA January 2016

Global Mobility Specialist (Certified)

Worldwide ERC Lawrence, NJ July 2019-Present

Bachelor Degree Program: Psychology

Southern New Hampshire University Manchester, NH (Online) January 2023-Present



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