Tanmoy Mazumdar

Certified and passionate barista with 3+ years of experience. I am working in the food industry for more than 8 years. i have 2+ years experiences as a server too. I hold a California food handling certificate. I am well experienced in food handling and excellent customer services. 1511 w. 4th street, apartment 29, los angeles, CA, 90017 phone: 510-***-**** email: ad25p3@r.postjobfree.com Instagram: @timothee7700

WORK EXPERIENCE

Fanny’s — Lead barista/ food runner

Starbucks — Shift lead/ Barista

12/2022 to 10/2023, 6067 Wilshire Blvd, Los Angeles, CA 90036 Deliver food orders from the kitchen to customers’ tables rapidly and accurately Act as the contact point between Front of the House and Back of the House staff Communicate food orders to chefs, paying attention to priorities and special requests. Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins Serve welcome drinks and hors d’oeuvres, upon guests’ arrival Ensure food is served in accordance with safety standards. Check in with customers and take additional orders or re ll water, as needed Remove dirty dishes and utensils

Answer guests’ questions about ingredients and menu items Inform restaurant staff about customers’ feedback or requests when they ask for the check. Make sure families with young children get kids menus and special silverware sets I was also one of the main lead barista there. I did both opening and closing shifts with all baristas responsibilities. 05/2018 to 11/2022, san francisco, CA

Greeted and listened effectively to customers to ensure courteous and quick service. Maintained café cleanliness at all times, including cleaning tables, maintaining the condiment bar, and removing trash. Prepared and served drinks and food in accordance with health codes and café standards. Performed all support tasks such as cleaning cases and equipment, and restocking display cases. Worked on registers daily to authorize returns and exchanges, and audit receipts. Opened/closed store and maintained store cleanliness Greeting customers, providing information for specials and promotions and set up advertisement displays for new incoming merchandise, beverages, and bakery items. Held coffee preparation demonstrations and assisted customers with selections of various coffee blends, teas, hot and cold espresso beverages, smoothies, and bakery items. Supervised rotating shifts, stocking merchandise, and bartended various hot and cold coffee beverages. Emporio Rulli — Shift Lead

Lasan — Server

EDUCATION

college of alameda — BBA in Business

06/2018 to 06/2020, san francisco, CA

Provided quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.

Delivered outstanding customer service to all customers by acting with a customer- rst attitude. Anticipated customer and store needs by constantly evaluating environment and customers for cues. Followed operational policies and procedures (incl. cash handling, safety, and security) to ensure the safety of all partners during each shift.

Maintained a clean and organized workspace.

Maintained a strong understanding of company values and customer needs, responding quickly to complex requests in a fast-paced environment.

Oversaw team members and developed best practices to balance workload during peak hours, reducing hourly burden per employee.

Engaged customers in a highly visible role, conveying a positive and professional attitude. 01/2016 to 03/2017, san francisco, CA

Consistently provided professional, friendly and engaging service. Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards. Developed and maintained positive working relationships with others to reach business goals. Displayed enthusiasm and knowledge about the restaurant's menu and products. Set dining tables according to type of event and service standards. Addressed resturents complaints with kitchen staff and served replacement menu items promptly. Routinely cleaned work areas, glassware and silverware throughout each shift. Developed and maintained positive working relationships with others to reach business goals. 01/2012 to 05/2015