BRIAN

GARRETT

ad25on@r.postjobfree.com

818-***-****

Los Angeles, CA 90047

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

PROFESSIONAL SUMMARY

ACCOMPLISHMENTS

• Supervised team of 6 staff members.

• Resolved product issue through consumer testing.

• Used Microsoft Excel to develop inventory tracking spreadsheets. Administrative Resources Option - Site Manager

Beverly Hills, CA • 03/2015 - Current

BevMo! Beverages & More - Customer Service Representative Woodland Hills • 01/2014 - 02/2015

WORK HISTORY

• Interviewed, hired, and trained new workers.

• Oversaw all daily office operations and equipment maintenance. Created weekly and monthly reports and presentations for management team.

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Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.

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Assisted in organizing and overseeing assignments to drive operational excellence.

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Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

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• Monitored, coached, and supervised team of 6 employees in 2018

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Handled customer inquiries and suggestions courteously and professionally.

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Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

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• Answered constant flow of customer calls with minimal wait times. Answered customer telephone calls promptly to avoid on-hold wait times.

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Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

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Handled customer inquiries and suggestions courteously and professionally

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Offered advice and assistance to customers, paying attention to special needs or wants

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SKILLS

Coordinate Value Engineering

Reviews

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Specification and Blueprint

Interpretation

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• Documentation

• Supervision of Events

• First Aid

• Facility Oversight

• Customer Service

Peirce College

Woodland Hills, CA

Associate of Arts: Communication

Studies

North Hollywood Senior High

School

North Hollywood, CA • 05/2001

GED

EDUCATION

NZK Entertainment - Production Assistant

Los Angeles, CA • 12/2009 - 02/2014

FedEx - Driver

12/2006 - 11/2009

Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays

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Supported production needs by performing routine tasks using standard procedures and equipment.

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Stayed alert, active, and ready to respond to any request at any time using variety of available resources.

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Supported current production needs by moving items between equipment, conveyors, and staging areas.

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Developed and maintained successful relationships with media professionals.

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• Followed all relevant traffic laws and safety regulations. Utilized GPS and other navigation tools to plan routes and stay on schedule.

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Maintained professional and friendly demeanor during deliveries to uphold company reputation.

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Delivered goods and products to customer on time and in excellent condition.

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Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

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I was awarded employee of the month when I worked for Fedex do to hard work during the holiday rush.

EMPLOYEE OF THE MONTH

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