Marie C Quintana,

LVN II Practice Supervisor

***** ***** **** **, ***** Ca 92203

ad25oi@r.postjobfree.com

760-***-****

Objective

● Strive and provide the best patient/civilian care as possible, engaging in constant education and advancement.

● Implement and apply all nursing practices by law and by scope of practice. Always provide excellent customer service.

● Evidence-based knowledge and practices.

● Excellent communication, leadership, and multi-tasking skills along with the basic knowledge of accounting principles, medical terminology, laws, and ethics to ensure the efficiency of the medical practice.

● Excel in managing day-to-day tasks, to deliver a high-level of customer service, and maximize patient satisfaction along with the knowledge of current healthcare laws and procedures, medical issues, and terminology, medical billing procedures, including insurance benefits.

● Proficiency with EHR system, database application and Internet, including knowledge of using office equipment and tools like scanners, fax and copy machines. Education

University of Phoenix, Phoenix, AZ

Bachelor in Healthcare Administration 2019-2021

Liberty University, Lynchburg, MA

Bachelor in Psychology in Christian Counseling 2017-2018 College of the Desert, Palm Desert, Ca

Degree in Nursing 1998-2008, Graduated the nursing program in 2000 Vocational Nurse (Licensed)

Riverside Community College, Riverside, Ca

Associate’s Degree in criminal justice 1995-1998

College of the Desert, Palm Desert, Ca

Administration of Justice 1992-1995 Certificate

Coachella Valley High, Thermal Ca

Diploma 1991

ONLINE COURSES IN NURSING AND HEALTHCARE

ADMINISTRATION:

Harvard, Harvard Medical School, Cleveland Hospital, Allison, Berkeley, Delftx, Experience

2000-Present

Eisenhower Desert Cardiology Eisenhower Medical Center/Eisenhower Health LVN, LVN ANTICOAGULATION NURSE, LVN II, LVN II PRACTICE SUPERVISOR

● Coordinate day-to-day office operations and ensure delivery of high-quality care for patients.

● Develop an HR department, organize office operations and procedures. Manage relationships with service providers, office vendors and office lease through the main hospital.

● Responsible for all schedules, calendars and appointments.

● Maintaining medical records.

● Resolving staff and patient issues, recruiting and hiring office staff, ordering medical and office supplies.

● Monitoring budgets and processing and overseeing all billing in the Anticoagulation Clinic.

● Maintaining cleanliness, security and safety of the facility, and medical equipment, Preparing financial reports and managing patient and office records, developing and implementing office policies and procedure.

● Ensuring patient satisfaction and responding to their inquiries, strong.

● Effective communication, leadership, management, organizational skills.

● Work in a fast-paced and dynamic work environment as well as handle stressful situations including staff issues or conflicts.

● Lead, motivate and develop professional work environment for both clinical and non clinical staff.

● Develop and implement efficient office policies and procedures that included answering phone calls, responding to messages, and scheduling appointments, and meetings. Responsible in ordering and maintaining operation of medical equipment and tools as well as arranged for repairs as required.

● Maintained up-to-date and accurate medical and staff records as well as recorded and updated financial information regularly.

● Assisted healthcare personnel with non-medical functions that included making travel arrangements, responding to internal and external inquiries as well as setting up lectures, and presentations as required.

● Responsible for hiring and recruiting staff.

● Ensure top performance of office staff by providing coaching and guidance.

● Oversee medical staff and engage in daily patient care.

● Provide education to patients/families starting anticoagulation therapy.

● Coordinates the Anticoagulation Clinic in an efficient manner.

● Collaborates with the provider and patient for coordination of anticoagulation management including; education, instruction and anticoagulation issues.

● Coordinates anticoagulation medication and Lovenox anticoagulation for new and established clinic patients

● Gathers information from provider to obtain anticoagulation needs, diagnosis, desirable range and length of treatment.

● Monitors and coordinates lab testing and dosage instructions with the patient Obtains and enters lab orders in accordance with protocol

● Adjusts anticoagulation dose in accordance with the protocol or as instructed by provider Provides teaching and reviews safety issues with patients and care givers Documents in Anticoagulation Clinic: reason for anticoagulation, diagnosis, desired range, laboratory data, dosage instructions, precautions, and follow up laboratory testing.

● Initiates home INR monitor testing, as instructed by provider.

● Process prescription refills in accordance with refill policy.

● Notifies the provider of any adverse reactions or when excessive anticoagulation occurs.

● Coordinates with other providers and patients when anticoagulation needs to be temporarily suspended for procedure.

● Works with VNA, other Home Health Groups and independent labs.

● Sets up new home draws.

● Coordinates bridge therapy with Lovenox as directed.

● Tracks delinquent anticoagulation patients and coordinates their follow-up requirements. Performs other work related duties as assigned or requested.

● Assist in supervising all departments.

● Run an evidence-based clinic.

● Provide optimum patient care and safety.

● Provide leadership.

● On committee for LVN Ladder Program

● Worked COVID-19 Vaccine center

● Worked COVID-19 unit on main floor

● Woked COVID-19 testing

● Organized and managed Remote Patient Monitoring for blood pressure 1997 – 2003

Office Manager, Khaldoon Alnabelsi M.D., Endocrinolgy Specialty @ Eisenhower Medical Center, Rancho Mirage, Ca

● Coordinate day-to-day office operations and ensure delivery of high-quality care for patients,

● Develop an HR department, organize office operations and procedures, manage relationships with service providers, office vendors and office lease through the main hospital,

● Responsible for all schedules, calendars and appointments,

● Managing medical records

● Resolving staff and patient issues, recruiting and hiring office staff, ordering medical and office supplies,

● Monitoring budgets and processing payments,

● Maintaining cleanliness, security and safety of the facility, and medical equipment, preparing financial reports and managing patient and office records, developing and implementing office policies and procedures,

● Ensuring patient satisfaction and responding to their inquiries, strong

● Effective communication, leadership, management, organizational and multi-tasking skills,

● Work in a fast-paced and dynamic work environment as well as handle stressful situations including staff issues or conflicts

● Lead, motivate and develop a professional work environment for both clinical and non clinical staff.

● Develop and implement efficient office policies and procedures that included answering phone calls, responding to messages, and scheduling appointments, and meetings

● Responsible in ordering and maintaining operation of medical equipment and tools as well as arranged for repairs as required

● Maintained up-to-date and accurate medical and staff records as well as recorded and updated financial information regularly

● Assisted healthcare personnel with non-medical functions that included making travel arrangements, responding to internal and external inquiries as well as setting up lectures, and presentations as required

● Responsible for hiring and recruiting staff..

● Ensure top performance of office staff by providing coaching and guidance.

● Oversee medical staff and engage in daily patient care. 1995-2000

Sales clerk, See’s Candies, Palm Desert, Ca

Opening and closing responsibilities, lead staff, customer service, candy knowledge.

Awards & Acknowledgements

● Top Nurse for Rancho Mirage by International Association of Nurses,

● Publication in Worldwide Leaders in Healthcare.

● Several customer service awards

● Several Shining Stay nominations for Eisenhower Health, Eisenhower Medical Center

● Awarded Excellent Nursing Services Pin

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