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Administrative Assistant Customer Service

Location:
Huntsville, AL
Posted:
January 27, 2024

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Resume:

Tasha Small

*** ******* *****

Huntsville, AL ***10

256-***-****

Objective

A position where my customer service and sales-oriented skills will be effectively utilized to improve operations and contribute to company profits.

Experience

June 2017-Present All Phase Electric Huntsville, AL

Sales/ Job Management

-Assist customers on counter

-Answer multi phone lines

-Expedite purchase orders to make sure. material was arriving in timely manner

-Pull orders for customers

-Variable duties in warehouse including driving forklift, receiving material and putting up stock

-Manage power and lighting jobs

-Manage all jobs for stage in warehouse

- Assist in administrative support duties

-Run status reports to inform customers of status of the material on their jobs

July 2005- June2017 Mayer Electric Supply Huntsville, AL

Job Management

-Managed lighting and power jobs over three branches

-Expedited purchase orders

-Assisted customers on counter

-Answer phone multiple phone lines

-Balanced cash drawer

-Assisted in warehouse duties

-Weekly reports on jobs

-Assisted in administrative support duties

-Assisted other employees in company policy

Inside Sales Support

-Quoted material for customers

-Worked with vendors on pricing

-Answered multiple phone lines

-Assisted customers on counter

-Assisted in warehouse duties

-Expedited purchase orders

-Knowledge of Electrical sales

July 2003-July 2005 City Electric Supply, Inc. Rome, Ga

Administrative Assistant

-Answered multiple phones, filed and faxed.

-Took care of all paperwork for processing, purchasing, ordered supplies and receiving

-Helped any customer and other employees when needed

-Solved problems when arise

-Worked in accounts receivable and payables

March 2003-July 2003 Kelly Services (Legacy Marketing Group) Rome, GA

Special Handling Lookup-Mailroom

-Open and sort mail to be processed

-Use company computer to do inquiries about customers

-Pull files for other employees, when needed

Aug 1999-Feb 2002 Mayer Electric Supply, Inc. Huntsville, AL

Administrative Assistant

-Answered multiple phone lines, filed, faxed. Ordered supplies expediting

-Worked in accounts receivable, payables and MS Word, Excel and Outlook

-Assisted customers with transactions and billed out invoices of customers

-Established excellent interpersonal relations with each customer

Jan 1999-Aug 1999 Lewis Electric Supply, Inc. Muscle Shoals, AL

Administrative Assistant

-Made sales calls and ordered materials, expedited calls

-Filed, faxed, typed reports

-Took MS Word and MS Excel at North-West Shoals Community College

Education

1997-1998 University of North Alabama Florence, AL

-Major: Psychology Minor: Sociology

1995-1997 North-West Shoals Community College Muscle Shoals, AL

-Graduate with a General Liberal Arts Degree

Summary

I am dependable, with proficient experience in customer service and am a hard worker.

References Available Upon Request



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