Administrative Assistant Customer Service
Resume:
Tasha Small
Huntsville, AL ***10
Objective
A position where my customer service and sales-oriented skills will be effectively utilized to improve operations and contribute to company profits.
Experience
June 2017-Present All Phase Electric Huntsville, AL
Sales/ Job Management
-Assist customers on counter
-Answer multi phone lines
-Expedite purchase orders to make sure. material was arriving in timely manner
-Pull orders for customers
-Variable duties in warehouse including driving forklift, receiving material and putting up stock
-Manage power and lighting jobs
-Manage all jobs for stage in warehouse
- Assist in administrative support duties
-Run status reports to inform customers of status of the material on their jobs
July 2005- June2017 Mayer Electric Supply Huntsville, AL
Job Management
-Managed lighting and power jobs over three branches
-Expedited purchase orders
-Assisted customers on counter
-Answer phone multiple phone lines
-Balanced cash drawer
-Assisted in warehouse duties
-Weekly reports on jobs
-Assisted in administrative support duties
-Assisted other employees in company policy
Inside Sales Support
-Quoted material for customers
-Worked with vendors on pricing
-Answered multiple phone lines
-Assisted customers on counter
-Assisted in warehouse duties
-Expedited purchase orders
-Knowledge of Electrical sales
July 2003-July 2005 City Electric Supply, Inc. Rome, Ga
Administrative Assistant
-Answered multiple phones, filed and faxed.
-Took care of all paperwork for processing, purchasing, ordered supplies and receiving
-Helped any customer and other employees when needed
-Solved problems when arise
-Worked in accounts receivable and payables
March 2003-July 2003 Kelly Services (Legacy Marketing Group) Rome, GA
Special Handling Lookup-Mailroom
-Open and sort mail to be processed
-Use company computer to do inquiries about customers
-Pull files for other employees, when needed
Aug 1999-Feb 2002 Mayer Electric Supply, Inc. Huntsville, AL
Administrative Assistant
-Answered multiple phone lines, filed, faxed. Ordered supplies expediting
-Worked in accounts receivable, payables and MS Word, Excel and Outlook
-Assisted customers with transactions and billed out invoices of customers
-Established excellent interpersonal relations with each customer
Jan 1999-Aug 1999 Lewis Electric Supply, Inc. Muscle Shoals, AL
Administrative Assistant
-Made sales calls and ordered materials, expedited calls
-Filed, faxed, typed reports
-Took MS Word and MS Excel at North-West Shoals Community College
Education
1997-1998 University of North Alabama Florence, AL
-Major: Psychology Minor: Sociology
1995-1997 North-West Shoals Community College Muscle Shoals, AL
-Graduate with a General Liberal Arts Degree
Summary
I am dependable, with proficient experience in customer service and am a hard worker.
References Available Upon Request
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