N A High School
Resume:
Mayritta Brown
Clerical Assistant III (******)
914-***-****/ ad25nk@r.postjobfree.com
Submission Information
Request Submitted to: 506 Lenox Avenue, Harlem Hospital Center, NYCHH
Unit: 211******* : 112******* : DENTISTRY HAR01 : HARLEM
Shift: 8:00 AM - 4:00 PM; 5 days/week. On site
Available to Start: ASAP
Requested Time Off: N/A
Has Candidate been submitted to other open positions: (Y)
Candidate Information
Years of Experience: 10+ Years
Prior Units Worked: N/A
Trauma Level Experience: N/A
# Of contract assignments completed: Completed
Has worker worked for NYC H+H as an FTE? No
Covid Vaccination Date: 02/14/2021 Pfizer Booster 05/26/2022
Licensure Status (Exp. Date): N/A
Active Certifications: N/A
Mayritta Brown
Mount Vernon, NY
Summary:
Healthcare Administrative Professional experienced in performing general administrative duties (including filing, faxing, mail distribution, scheduling meetings) and coordinating travel arrangements.
Strong experience in using EPIC Database, maintained outpatient charts, created new charts, collected out-patient copay.
Expertise in scheduling patients into IDX database system and generating a batch balance for the day.
Experienced in using CMAP Database System to conduct telephone screens seven to ten days after the member's initiation date to qualify them for enrollment.
Interfaced with other departments such as Care Coordination, Social Work, and Care Management, including staff managers and directors to resolve member issues.
Local to Mount Vernon, NY and available for Phone/In-person Interview and start.
Skills:
Administration
Front Desk
Customer Service
EPIC
IDX Scheduling
Education:
Norman Thomas High School (Central Commercial High School) High school Diploma June 1969
Experience:
Insight Global Agency, New York, NY Jun/20 – Sep/22
Administrative Duties of Test and Trace Corp.
Hired as a Temporary Employee of Optum via Insight Global
Serve as a Contract Tracer providing an excellent client service experience in a high-volume call center environment to help stop the COVID-19 pandemic throughout NYC.
Acquired Contract Tracing certification via John Hopkins University.
Handle inbound and outbound calls via Twilio software.
Heavy data entry search inquiries in Salesforce software.
Conducted intakes and monitoring for cases and contacts of COVID-19
Served as a portal of information and services to cases and contacts.
Provided extensive follow-up, care, and research for cases and contacts.
Participated in weekly meetings with Team and Town Hall meetings with Department of Health officials for pandemic data, research, and knowledge updates.
Responsible for up-to-date knowledge checks and testing via Learn Source.
Responsible for self-training and knowledge management via Optum SharePoint site.
Use of Calabrio, Microsoft Teams, WebEx, and Field glass software. Less
Complex Care Solutions Sep/11 – May/20
Remote Enrollment Specialist/ Scheduler/ Medical Records Representative
Update clients' and cleaning members' profiles and submit clients for upcoming scheduling reviews, including members using the Sapphire System.
Use Genesis System for scheduling and updating members information.
Use the CMAP Database System to conduct telephone screens seven to ten days after the member's initiation date to qualify them for enrollment.
Provide a member orientation session when consent is obtained for an initial assessment appointment.
Finalize, the Consent Form / Welcome Agreement, and Authorization of Disclosure forms.
Responsible for contacting all telephone screen eligible members on a quarterly basis.
Interface with other departments such as Care Coordination, Social Work, and Care Management, including staff managers and directors to resolve member issues.
Allocate other functions within the office. Less
NY Hospital of Queens Feb/11 – Sep/11
Executive Administrative Assistant
Used EPIC Database, maintained outpatient charts, created new charts, collected out-patient copay.
Scheduled patients into IDX database system and generated a batch balance for the day.
Home Box Office Jun/10 – Sep/10
Administrative Assistant (Health Center) Freelancer
Created and maintained employee medical records.
Scheduled meetings sent email notifications to employees, executive staff, and vendors.
Answered all incoming calls and transferred telephone calls to staff members.
Created updated and maintained Excel spreadsheets for the Health Center database.
Supported staff in assigned projects (Wellness Programs -Skin Cancer screening, Blood Drive, Health fair).
Greeted and assisted all employees as they entered the medical facility.
Responsible for general administrative duties (including filing, faxing, mail distribution) and coordinated travel arrangements. Less
Winston Staffing Services, LLC Jan/10 – June/10
Administrative Assistant
Maintained out-patient charts, created new charts, collected out-patient Co-pay fees.
Scheduled patients into IDX database system and generated batch balance for the day.
Heavy contact with telephones and maintained filing system.
Scheduled surgery procedures for patients.
Verified patient medical coverage with various insurance companies.
Maintained doctors' calendar with patients and staff meetings.
Ampak Company Dec/06 – Nov/09
Assistant
Established relationship with Vendors Overseas Steamship Lines and various brokers Created files and maintain all correspondence pertaining to files and products.
Generated import status report and distributed to all executives on weekly basis.
Handled import and Export data correspondence within filing system.
Maintained inventory samples and handled all administrative duties.
Inputted all new samples into Net Suite System and distribute all samples to various companies.
Followed up on shipments and delivery schedules both domestic and international.
Inputted all import and export shipments into Net Suite System and weekly Import Status Report.
Contacted high volume of customers brokers and forwarders via phone regularly.
Coordinated email correspondence between vendor and customer.
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