KRISTAL ALTAHRI

Fayetteville, NC ***** 410-***-**** ad25na@r.postjobfree.com LinkedIn Profile

Medical Billing & Coding Patient Services Medical Records SUMMARY OF QUALIFICATIONS

Motivated and personable Medical Billing & Coding student eager to apply customer service experience and knowledge of medical terminology and patient records in an inpatient or outpatient setting

Dedicated honors student pursuing the Certified Coding Associate (CCA) designation though the American Health Information Management Association (AHIMA) in May 2024

Proven ability to effectively communicate with customers and schedule appointments

Energetic, organized, and driven professional excited to be contributing member of a healthcare team

Prepared to utilize knowledge of ICD-10-PCS coding and electronic health records, along with administrative skills, to effectively serve patients CORE COMPETENCIES

Medical Records Health Information ICD-10 Coding Medical Terminology HIPAA Scheduling Electronic Health Records (EHR) Phone Etiquette Customer Service Computer Savvy Organization Communication Attention-to-Detail Multi-tasking Team Player Quick Learner Conversational in Arabic EDUCATION

DeVry University – Lisle, IL (Online) Expected: May 2024 Undergraduate Certificate in Medical Billing and Coding

• Relevant Coursework: Human Anatomy & Physiology, Pathopharmacology, Medical Terminology, Health Services & Information Systems, Health Information Processes, International Classification of Diseases

(ICD-10) Coding I

• 4.0/4.0 GPA, Dean’s List

VOLUNTEER EXPERIENCE

United Service Organization (OSA) – Fayetteville, NC 2022 – Present

• Serve food and care packages to active military servicemembers between deployments

• Provide hospitality to 20+ military members and families to promote a comfortable atmosphere while awaiting transportation to their new command unit

Parent Teacher Association (PTA) – Catonsville, MD 2020 – Present

• Provide classroom assistance by chaperoning trips, setting up events, and observing student behavior Salon Del Sol – Richmond, VA 2016 – 2018

• Answered incoming phone calls from customers and scheduled appointments in the computer system

• Processed payment (credit card and cash) transactions after services were completed

• Assisted with operations by helping clients, stocking supplies, and organizing retail products Ronald McDonald House – Richmond, VA 2013 – 2018

• Supported 10-15 families experiencing medical crises by preparing meals, coordinating activities for children, and ensuring all questions and concerns were addressed

• Ensured the house was tidy and that all items were readily accessible for families