Michael John Clark

Project Manager/Scrum Master/Agile Coach/Business Analyst/Technical Writer

Phone: 818-***-**** Email: ad25n9@r.postjobfree.com

LinkedIN: https://www.linkedin.com/in/clarkmichaeljohn/ PROFILE

Experienced Senior Project Manager, Scrum Master, and Agile Coach with a proven record in guiding end-to-end IT projects. Adept at driving SAFe Agile and Scrum methodologies for collaborative project execution. Recognized for coaching teams in Agile best practices, ensuring continuous improvement, and aligning projects with organizational goals through effective stakeholder collaboration. Skilled in orchestrating transformative projects and optimizing operational costs. AREAS OF EXPERTISE

Project Management Procurement Facilitation Google Cloud

Scrum Mastery Budget Management Change Management

SAFe Agile Coaching Team Leadership Email Automation

CRM AWS Migration Data Migration

Business Analysis Project Approval Lifecycle Agile Transition

Vendor Selection Agile Management Office Automation CORE COMPETENCIES

Project Management: Expertise in overseeing end-to-end project cycles for diverse IT solutions, ensuring timely deliveries, budget adherence, and client satisfaction. Agile Methodologies and Leadership: Proven ability to drive SAFe Agile and Scrum methodologies, fostering collaboration and iterative approaches in project execution. IT Solutions & Cloud Migration: Successful management of strategic migrations to cloud platforms, resulting in significant cost reductions & operational efficiency. Process Automation: Implementation of automation solutions, enhancing efficiency through internal email routing applications and UI Path RPA. Strategic Application Implementations: Leadership in successful implementations of strategic applications, improving collaboration, compliance, and operational efficiency. EDUCATION

Master’s Degree, Business Administration, with Distinction - Keller Graduate School of DeVry University, West Hills, CA

Master’s Degree, Project Management, with Distinction - Keller Graduate School of DeVry University, West Hills, CA

Bachelor’s Degree, Computer Information Systems, Summa cum Laude - DeVry University, West Hills, CA

CERTIFICATIONS

Project Management Institute (PMI) Project Management Professional (PMP) – Cert#: 422604 Scrum Alliance Certified Scrum Master (CSM)

Certification of Completion Multi-Cloud Computing Bootcamp TECHNICAL PROFICIENCIES

Project Control

and collaboration:

Clarity MS Office Suite Jira Rally SharePoint MS Teams Slack Resource/Customer

Management:

NetSuite Confluence Salesforce Peoplesoft

Development

Methodologies:

Waterfall SAFe Agile/Scrum

Cloud Competencies: AWS Cloud Hosting Google Cloud Azure Cloud Development Tools: .NET VBA SQL Server SharePoint Designer EXPERIENCE

Mar 2011 – Present

INSURANCE

2022 – 2023

2021 – 2022

Senior Project Manager Scrum Master Agile Coach MB Systems Solutions, Inc, IT Solutions Consulting Firm

Spearhead end-to-end project management for diverse IT solutions, ensuring timely delivery, budget adherence, and client satisfaction.

Lead Data Center and field office migrations and modernization efforts with daily, focused communication and coordination to meet schedule and budgetary goals.

Drive SAFe Agile and Scrum methodologies, fostering a collaborative and iterative approach to project execution.

Coach and mentor teams in Agile best practices, promoting continuous improvement and adaptive responses to change.

Collaborate with stakeholders to define project scope, objectives, and deliverables, ensuring alignment with organizational goals.

Client: State of California Dept of Health Care Services (DHCS)

Orchestrated the transformation of the DHCS CalARM application, migrating from MS Office processes to an AWS Cloud-based system employing SAFe Agile Framework.

Led a comprehensive Business and Alternatives Analysis, crafting detailed Business Requirements and Project Timelines.

Played a key role in vendor selection through active engagement in Vendor RFP, conducting interviews, and collaborating with Management and Accounting.

Streamlined the procurement process by facilitating Requirements and Budgeting meetings, securing necessary approvals.

Secured project approvals from the state of California, enabling the project to move forward seamlessly.

Contributed to team building by participating in the selection of Scrum Masters, Developers, and QA resources.

Oversaw a 26+ member project team, ensuring successful implementation with 3 Scrum Masters, 15 Developers, and 4 QA Engineers.

Client: SideCar Health, Visa Benefits Card Application

Contributed to the ongoing Business and Alternatives Analysis for the Visa Benefits Card Application project, showcasing commitment to project excellence.

Formulated and gained consensus on Business Requirements, aligning with organizational goals and securing stakeholder approval.

Directed the creation of the Project Timeline and crafted the Vendor selection RFP, optimizing project execution efficiency.

Facilitated critical Procurement and Budgeting meetings, skillfully managing project finances, and obtaining final approvals from CIO, CEO, and CTO.

Played a pivotal role in selecting Scrum Master, Application Developer, and QA resources for three project teams, ensuring optimal team composition.

Managed three project teams (26+ members) in a SAFe Agile environment, overseeing Developers, QA Engineers, and Architects.

Successfully delivered Visa Benefits Card in Google Cloud, collaborating with a 3- member OCM team, showcasing proficiency in cloud technologies. BANKING/

FINANCE/

MORTGAGE

2022

2022

2021 - 2022

2020 – 2021

GAMING

2019 – 2020

Client: Sun West Mortgage, Email Automation

Enhanced customer support efficiency by 75% through the creation of internal email routing application, utilizing UiPath Orchestrator/RPA on a SQL Server Database. Client: Sun West Mortgage, Document Management

Orchestrated a 4-member development team as Scrum Master, utilizing Ephesoft Transact to extract data from 10 documents, stored in a SQL Server database. Client: Segra, Application and Data Warehouse Migration

Achieved a 50% reduction in overall costs through the strategic migration of enterprise data and applications (ie Peoplesoft, Salesforce, etc) to the AWS Cloud, operational efficiency and resource utilization.

Client: Redwood Credit Union, Waterfall to Agile Transition

Guided Application Development team Waterfall to Agile transition, doubling departmental productivity via hands-on coaching and mentoring in Agile ceremonies for Development and Analyst teams.

Client: Redwood Credit Union, Office Automation

Implemented UI Path RPA and SQL Server automation in an Agile environment, resulting in a 75% reduction in operational costs. Client: Redwood Credit Union, Member Services Website Upgrade

Elevated customer satisfaction by 50% through the creation of a Member Services website in collaboration with Salesforce, employing Agile methodology. Client: Credit One Bank, Data Governance

Boosted data security and compliance by 60% with a new internal Data Warehouse and Governance strategy, featuring full browser-based reporting capabilities. Client: Credit One Bank, SharePoint Site Development

Boosted Data Governance visibility by 100% through a targeted SharePoint 2013 site for sharing productivity updates with C-level and mid-level Managers. Client: Caesar’s Entertainment

Everi Resort Advantage Application Implementation

Improved collaboration and compliance by 20% through Everi Resort Advantage app implementation at two new Caesar’s Indiana properties. Everbridge Emergency Notification Application Implementation

Elevated safety standards for both employees and customers through the implementation of enhanced protocols and procedures. Broadsoft/Jazzware Call Accounting Application Implementation

Realized a 25% reduction in operational costs by successfully implementing a strategic application, leading to increased cost efficiency.

Contact this candidate