PRAJWOL THAPA

PH NO: ********

MAIL: ad25mo@r.postjobfree.com

CAREER OBJECTIVE

Working in the fashion industry, currently acting as Store Administrator, experience in clothing related to Men’s, Women’s, and children with the best customer service. Seeking new opportunities intending self-development and growth. I am an enthusiastic and hard-working person looking for innovative ideas, excitement, and a positive working environment. I have proactive acted and found positive ways to engage with new people and-different nationalities.

EXPERIENCE

Supervisor Champion / AAW, Kuwait. (2021- TILL Date.)

•Banking-handle cash and ensure all deposits are done on a timely basis.

•Paperwork and documentation completed on a basis and ensure filing of all the documents

•Manage emails and phone calls-Deal with complaints and solve issues.

•Support bookkeeping and budgeting procedures for the store.

•Create and update databases and records for financial information. .

•KIP updating.

•Store Collaboration.

•Making a damaged report.

•Man management.

•Training the new staff and giving information about the brand and the company.

•Reporting and giving feedback to the store manager and operation managers in regards of the store performance.

•Assisting in customer service/ customers queries and complaints.

•Support management decision and company rules and policies.

• Monitoring lose and prevention.

Sales Associate / ( H&M ) M.H.Alshaya, Kuwait. (2018-2021)

•Greeting Customers-Make them feel welcomed.

•Assisting Customers-help them with sizes and choosing the correct and best product suitable for them.

•Recommending related-suggesting alternatives/promoting special offers.

•Cashier.

Captain / LENOTRE PARIS (MMC Catering )

Kuwait. (2012/06/24 - 2017/12/30)

•Maintain cleanliness of the outlet

•Managing the staff

•Verified and served food order

•Addressing any guests complaints or requests

•Assist guest while seating

•Check payment processing

•Interacting with guest

•Managing the setup of events

•Guest seating arrangment

•Serve food and beverages

•Guest service

•Menu knowledge

Educational Background

High school passed from HSEB Board OF Nepal

Training

•Customer Service Training M.H Alshaya / AAW / MMC

•First aid training from M.H Alshaya / AAW / MMC

•Fire training from Land M.H Alshaya / AAW / MMC

•Complaint handling training M.H Alshaya / AAW / MMC

•Store keeper training M.H Alshaya / AAW / MMC

Computer skills

•Ms word

•Ms Excel

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