Almeisha Amos

Ready To Get Started!

Florence, MS 39073

ad25mj@r.postjobfree.com

+1-769-***-****

Hello there! As you already know my name is Ameisha Amos. Everyone calls me "Mei-Mei" pronounced ( me me) I graduated from Terry High School Bulldog's and furthered my education with gaining my AA ( Associates of Arts) in Allied Health Science. I completed my 2 years successfully and got awarded as Holmes Community College Sophomore Maid. I'm always recognized for my leadership skills and always attentive to situations. I love to perceive accredited knowledge that'll help me further and also others. I enjoy presenting detailed organized solution's for different problems and/or events that has to be solved. Keeping myself and others safety is a must. I can always be counted on to get the job done. Keeping other safe and cautious while being vigilant of their/my environment is a top priority in my everyday life. If there is anything else you would like to know about myself for your company please don't hesitate to give me a call or email at ad25mj@r.postjobfree.com, thank you so much for your time Reading, Have a wonderful day! Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Supervisor

ServiceMaster Restoration and Cleaning - Flowood, MS October 2022 to Present

Organizing employee shifts, training and motivating team members. This position plays a critical role in ensuring all staff stays on task and complete all assignments to ServiceMaster standards. To be successful in this role, you should have a good understanding of cleaning principles and team management abilities. Training cleaners on ServiceMaster’s standards, products, processes and procedures Oversees staff performance and ensures all assignments are completed in accordance to set task schedule

Train cleaners on task schedules specific to individual accounts Perform inspections and give constructive performance feedback to staff members Assign shifts and make necessary adjustment in case of call off or no shows Respond to customer complaints and request in a timely and caring manner Ensure compliance with safety and OSHA regulations Use proper PPE where required

Opens and locks facilities, enable and disable security system as required. Account Financial Representative specialist/ Tax Preparer World Finance Tax and Loan - Ridgeland, MS

September 2022 to Present

Qualifications

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Must be able to demonstrate self-confidence and organizational skills

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A history of choosing kindness, showing compassion, and helping others

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The willingness to seek quality-driven solutions and embrace new ideas

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Absolute team player – pitching in when needed and accepting help, too

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To perform this job successfully, an employee must have basic computer skills

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A valid driver’s license & access to a dependable vehicle Responsibilities

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The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth

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This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts

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Guide customers toward upward credit mobility through good financial choices

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Provide top-tier customer service, assisting customers with questions, concerns, and products

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Process and prepare loan applications

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Take and process payments

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Prepare loan documents and execute loan closing on current renewal loans

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Balance assigned cash drawer daily

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Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank

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Maintain strong customer relationships and build community within your branch

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Other duties include but are not limited to:

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Call approved and unmade applications to close loans daily

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Help build tax clientele and provide tax services

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Send complete and accurate credit denial letters within 30 days from the date of application

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Pay branch expenses as instructed by Branch Manager Front Desk Receptionist

Homewood Suites by Hilton - Jackson, MS

March 2021 to Present

On CALL BY EMPLOYER

Greet people entering the building, answering any questions, providing directions and alerting staff when someone is there to meet or visit them

• Answer a multiple line phone system, manage calls by routing them to the proper extensions or taking messages and delivering them within our message system along with setting up conference calls as requested

• Manage the building log of who is entering and exiting the building

• Accept deliveries and mail, organize them to be distributed to the correct recipients using the office mailing system and ensure they get to the recipient in a timely manner while also managing outgoing mail and packages for pickup

• Serve as the face of the company, offering friendly service to those entering the building or calling in on the phone

• Maintain the reception area, keeping it clean and free of clutter

• Assist new applicants who come into the building to apply for positions, including providing them with applications, pens and clipboards along with any reference material they may need, such as telephone directories or Wi-Fi passwords

• Handle filing and data entry as requested.

Outreach Executive

Oak Street Health - Jackson, MS

February 2022 to July 2022

Core Responsibilities: TEMPORARY EMPLOYMENT

• Sales

• Develop, implement, and execute an effective sales strategy to achieve patient acquisition targets

• Demonstrated ability to develop, maintain and grow a rigorous sales pipeline, with accurate forecasting and reporting

• Deliver highest level of sales and customer service to our prospects, patients and community partners

• Generate leads by prospecting, building and maintaining relationships throughout the community

• Nurture prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking

• Master internal sales and marketing programs and systems to maximize effectiveness

• Demonstrated ability to think strategically when developing local relationships and sales plans. Must be able to plan 3-6 months in advance and accurately forecast sales performance

• Account Management

• Prospect, engage and create new trusting relationships with local businesses within an assigned territory, at multiple levels, including employees, key contacts, manager and business leaders, to drive patient growth opportunities

• Develop collaborative partnerships and manage an account book of 40+ community and business partners to gain a deep understanding of business challenges and create mutually beneficial relationships and development opportunities

• Create and manage an account development plan and report on results

• Capture and record customer information and sales activity data into customer relationship management (CRM) system and appropriate business systems

• Develop sales plans that will organize efforts around the business development cycle, including prospecting, proposal creation, presenting to potential community partners and relationship development with the goal of developing new opportunities for patient acquisition

• Other duties as assigned

Target Team Member

Flowood, MS

November 2020 to January 2021

Temporary Work

Work quickly, safely and efficiently to handle product within the warehouse to ensure the accurate processing of merchandise to our stores network and our guests. We’re in the business of delivering quality merchandise! To complete this work, you’ll be required to maintain a work area that is organized, neat and clean in order to safely receive and process freight, manage and move inventory, and load and ship items to our guests. You’ll do this by manually moving cartons and/or pallets to and from trailers, palletizing product for storage in the warehouse, and identifying, sorting, and re-packaging product for individual handling. We’ll teach you our step-by-step processes so that your work is free from errors. This work may also require to you safely operate equipment such as a pallet jack, electric fork lift, order picker, or sweepers/scrubbers, and you’ll be trained and provided with the tools and gear you need to be safe. Other responsibilities of a Fulfillment Center Team Member include updating the Warehouse Management System, other computer systems such as a Radio Frequency (RF) device, appropriately as work is performed to ensure accurate carton count and quality of product being moved to, from, and throughout the warehouse. It is also vital that you report to work on time and complete job tasks assigned accurately and on time to contribute to the overall Distribution Center results. Sales Associate

Buckle - Ridgeland, MS

September 2019 to February 2020

• Responded to telephone inquiries by providing quality service to customers and associates.

• Strived for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues.

• Pioneered new accounts and maintained a strong, growing customer base.

• Thoroughly learned the company's products offerings and contributed to an increase in monthly sales. Customer Service Receptionist/ Tax Preparation

TCL Tax & Financial Service

December 2017 to March 2018

Job Description: SEASONAL

• Open and maintain customer accounts by recording account information

• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

• Maintain financial accounts by processing customer adjustments

• Recommend potential products or services to management by collecting customer information and analyzing customer needs

• Prepare product or service reports by collecting and analyzing customer information

• Contribute to team effort by accomplishing related results as needed

• Manage large amounts of incoming calls

• Generate sales leads

• Identify and assess customers' needs to achieve satisfaction

• Build sustainable relationships of trust through open and interactive communication

• Provide accurate, valid and complete information by using the right methods/tools

• Meet personal/team sales targets and call handling quotas

• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

• Keep records of customer interactions, process customer accounts and file documents

• Follow communication procedures, guidelines and policies

• Go the extra mile to engage customers

• Resolve customer complaints via phone, email, mail or social media

• Use telephones to reach out to customers and verify account information

• Greet customers warmly and ascertain problem or reason for calling

• Cancel or upgrade accounts

• Assist with placement of orders, refunds, or exchanges

• Advise on company information

• Take payment information and other pertinent information such as addresses and phone numbers

• Place or cancel orders

Education

Associate in Health Science

Holmes Community College - Ridgeland, MS

August 2016 to May 2019

High school diploma or GED

Skills

• Sales

• fast learner

• training

• Server

• Organizational Skills

• Customer Service

• Powerpoint

• POS

• Driving

• Microsoft Word

• Guest Services

• Host/Hostess

• Food Safety

• Restaurant Experience

• Food Preparation

• Food Service

• Cleaning Experience

• Cooking

• Commercial Cleaning

• Cash Handling

• Custodial experience

• Retail Sales

• Bartending

• Cashiering

• Catering

• Kitchen Experience

• Pricing

• Leadership

• Upselling

• Financial Services

• Relationship Management

• Data management

• Data analysis skills

• Microsoft Access

• Typing

• CRM software

• Team management

• Pricing

• Customer service

• Relationship management

• Customer relationship management

• Leadership

• Training & development

• Marketing

• Financial services

• Tax experience

• Sales

• Cash handling

• Upselling

• POS

• Guest services

Awards

Holmes Community College Sophomore Maid

October 2019

I was a nominated for Holmes Community College Sophomore Maid for the year of 2019-2020. It was something I signed up for but you had to qualify to run for it. Luckily I was qualified and with me having such great social skills and also being a people's person I was voted for. I went up against 10 girls in total but 3 in my class year. The maids were the representation of the school and also the Football Team during our big Homecoming Game! The event was amazing with an ending of a big win, cheers, and smiles.

Certifications and Licenses

First Aid and CPR

May 2019 to Present

Received at Holmes community college my Sophomore Year. food handler certificate

Hazardous Waste Operations & Emergency Response Training

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