Theresa A Jordan, MA, SHRM-SCP

Currently in Colorado Springs, CO

Will Relocate

ad25m9@r.postjobfree.com https://www.linkedin.com/pub/theresa-tess-mcmorrow-jordan-ma/b/776/3ab 423-***-****

HR Director/Strategic and Operational HR Business Partner/10 years MFG

HR Business Partner approach to service of the full Organization to ensure that all levels of the Management Team are supported with relevant HR availability to coach mentor and address the day to day people and communications issues that often create barriers to highest success and morale in the high performing organizations

Strategic Org Development Builder, HR Generalist experience -- With years experience in recruitment and retention, On-Boarding 30-60-90 Plans, employee relations, staff development, conflict resolution, benefits and compensation, payroll, HRIS, HR policy development and legal compliance; with a bias and passion for building talent development systems, that create a continuous innovative and improvement workforce.

Consensus Builder around important transformative Initiatives - facilitating best practice exchanges on team projects, in Union and Non-Union environments, to establish and maintain highest corporate policies and procedures, facilitate strong communication channels across organization, ensure the basics are in place to support individual and business success. Known for driving relevant results. Committed to making legacy contributions.

HR COMPETENCIES

Leadership- leads and partners in a way that builds the overall HR and Workforce Skills competencies of the business.

HR Functional Models- Expertise at keeping current and streamlined, all HR functions including Job Analytics to ensure a fair, positive, diverse and growing culture. Engagement is key.

Staff Recruitment & Retention

HR Business partner approach to recruiting and retention

Employee Relations –

Engaged leader who listens for understanding and investigates matters with the utmost of integrity and professionalism.

Benefits and

Compensation – Strong Analytical skills; establish the Benefit Plans and annual renewals and data-based competitive Compensation Structures.

Champion of Continuous Improvement in both myself, my HR colleagues and across the organization; standing still equals falling behind.

Union and Non-Union Workforce experience

Talent Development, Performance and Process Improvement Linked these activities together in my training system designs for greatest long term impact; utilizing coaching and certification of learning.

HRIS systems, software and social media – elevate the expertise on existing software functionalities and ensure highest utilization and integration of systems for greatest effectiveness and value (ROI).

EDUCATION & CERTIFICATIONS

SHRM-SCP – July 2021

University of Southern California – MAT@USC (May 2014) 3.75 GPA

CALIFORNIA STATE UNIVERSITY -- Northridge, CA

Bachelor of Arts (BA) in Psychology

Certifications: ISO 9001-2000 Auditor, 2007, DDI- Training Certified, Dale Carnegie 2010

PROFESSIONAL EXPERIENCE

Tek Experts Colorado Nov 2022 – Present

Site HR Business Partner

Tek Experts is a GLOBAL company with a beautiful Mission of elevating the IT skillsets of employees around the world

Serve as top HR Professional on-site with a total of 550 Employees in US—workforce is a combination of Remote and On-site. Assisted with the building of HR systems and processes in preparation for growth plan.

Focused responsibilities: On-Boarding, Benefit Administration, Employee Relations, Talent Development, and Manager Support and Development

Independent HR Consultant Sept 2021 – Nov 2022

Relocated to Springfield, Missouri for personal reasons; have partnered with various HR service businesses as an SME in all things HR; including Recruiting, HRIS system implementation, Employee Relations.

Alpha Omega Winery, LLC Nov 2018 – Aug 2021

Director of Team Services HR

Managed the day to day HR functions for the AO Winery Organization, served as an engaged HR Business Partner to the separate Business Units and to developing Alpha Omega Winery Team Members, Supervisors and Managers.

Top Contributions:

Brought the HR Functions and Processes into compliance and recommended system upgrade.

Implemented new HRIS system –Paylocity, including the Payroll, On-Boarding, Performance Management and Benefit Administration, FSA/COBRA and Learning (Training) Management modules

Formalized Compensation pay structure and served as advisor for all compensation matters.

Served as SME and facilitated all Recruiting, On-boarding and Separation actions.

Responsible for making all Offers of Employment, which included making recommendations of compensation based on local salary surveys, to ensure our competitive position in the highly competitive market.

Collaboratively trained and served as SME in all Employee Performance Improvement matters, Corrective Actions, Safety and Worker’s Comp matters, Investigations including our COVID prevention protocol administration.

Handled all of the day to day HR responsibilities.

TPO HR Jan 2017 – Nov 2018

HR Consultant

As an HR Consultant with the TPO HR Experts we were devoted to keeping the small to medium size business in compliance with CA and Fed Employment Laws and Regulations and to build the capacity of the HR Professionals in the region.

I personally served over 25 Companies/Clients, of various Industries, through a baseline audit of their current HR Functions, and recommended a strategic approach to bridging any gaps. Utilized the highly valued TPO Products and Services to provide solid structure to the HR Function and everyday policies and procedures and training courses that deepen the HR Staff/Manager/Supervisors capacity to lead with solid HR and Employment Law knowledge and understanding.

Independent HR Consultant Jan 2016 – Jan 2017

Multiple Short Term Projects including IT Recruiting, HRIS data merge following acquisition, and Benefits Consultant

AGC Glass Manufacturing Talent and Org Development June 2012 – Jan 2016

Built a comprehensive job training and certification system for 200 new hires with zero manufacturing experience, in support of the start up and operation of a new manufacturing line with AGC, a Global Glass Manufacturing company.

Key Contributions:

Established new design for Training -modular, hands-on, with on-going performance assessment to ensure mastery. Established Mentoring/Coaching template into design to establish a winning discipline on the floor that would in next phases lead the organization to a continuous learning environment and a strong talent development practice. This also reduced safety incidences.

Took on Plant HR Generalist responsibilities due to vacancy: Recruiting, On-boarding, Benefit Administration, and Employee relations responsibilities of over 400 employees.

Coordinated Union-contract compliant Layoff of 45 employees and 27 Temps during rebuild and assisted with simplifying the process of maintaining seniority during many changes to weekly Line Ups and streamlined/ established standardized processes for all Employment activities from recruiting to retirement.

Independent HR Consultant July 2010 - May 2012

After WIRED Grant was completed, I relocated back to Kingsport, TN, and while searching for full time employment, I served as a paid and unpaid consultant researching and writing grants to assist with the development of programs to strengthen parent engagement in schools and support career readiness. I applied and was accepted into a Master’s Program; completed my Master's degree, MAT @ USC, in 2014.

Piedmont Triad Partnership – Greensboro, NC

12 County Regional Economic Development Group who won a $15 Million Workforce Innovation Grant- one of original 13 DOL WIRED Grantees in the Nation. Received many accolades locally and across the nation for the scope of the work and the lasting impact it will have on the region’s Workforce skills development and career readiness training and Educational Infrastructure.

Director of WORKFORCE Development, August 2008- June 30, 2010

Chosen out of 90 applicants, to serve as a regional Director of Workforce Development, a liaison link, of the Workforce Boards and the WIRED Initiative; to help build and strengthen regional collaborations across Educational Institutions, local Businesses, Government and Community Agencies and Workforce Development Boards, for strategic change; to incorporate skills development of the current and upcoming Workforce into future programs/curriculum.

Key Results:

As an outsider to Workforce system, identified gaps in outreach to Youth, 16 – 24 years of age and designed a Virtual Success Academy prototype utilizing social media platform to demonstrate a strategic way to bridge the gaps to a critical underutilized and under-prepared workforce.

Raised regional participation in the strategic work to elevate the Workforce Readiness Skills focus into our K – 16 Education system; assisted businesses to partner with Workforce Development Boards to bring business-relevant skills training affordably in- house.

Demonstrated exceptional communication skills in the writing and presenting of WIRED monthly and quarterly reports to the PTP Board and Dept. of Labor; and had 25 pages of my writing featured in the Special Commemorative Book published to highlight WIRED accomplishments.

Monitored Grantees at their site for compliance with sub-contracts; audited monthly Program reporting by grantees which included their Requests for Reimbursement (over $5 million), and collected and reported documentation of their leveraged resources of strategic partnerships.

Berkshire Corporation -Whitsett, NC Sept 2006 – July 2008

Global Manufacturer of Cleanroom Consumable Products—Partner in Contamination Control

Human Resources Administrator

First On-Site HR Professional hired after consolidation of US Manufacturing operations to serve as the HR Business Partner at the facility. Established strategic partnerships with various organizations that could bring value to the organization: i.e.: PART, Vocational Rehabilitation, and Workforce Development Board. Won WIRED Workforce Development Grant that provided Reading and Math assessments of employees and online remediation coursework leading to the achievement of CRC Workforce skills certification.

Key Results:

Innovated the Recruiting and On-Boarding of new employees that reduced turnover rate dramatically, utilizing a cross-functional on-boarding approach. Saved company thousands of dollars every month by reducing reliance on employment agencies. Brought the majority of formerly outsourced recruiting functions in-house to reduce billable hours from 2000 to 200 each month

Personally handled all benefit questions or interventions with insurance carrier payment of bills; also increased participation in 401(k), FSA and Benefit programs by special bilingual Q and A sessions held 4 weeks ahead of enrollment deadlines to identify and overcome their barriers to participation.

Locally led the ISO Training Initiative with QA and Mfg. Operations, bringing newly consolidated operation into compliance with Corporate ISO 9001 standards; re-certification was awarded during this time.

Ensured compliance with I-9 regulations; company lost majority of workforce previously when Immigration Officer visited an operation in the past. I am bilingual, English/Spanish.

Co-chaired bi-annual Health Fairs and organized fun and creative Wellness programs strategically designed to be an indirect cost-savings on Healthcare and a morale-booster; we had 100% participation in our Biggest Loser Team competition which really increased employee satisfaction and energized productivity.

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