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Property Manager Customer Service

Location:
Moraga, CA
Posted:
January 27, 2024

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Resume:

Ursula Dawkins Morales

*** ******* **. ****** ***** Ca 94595 925-***-**** ad25lu@r.postjobfree.com

Talents include 20+yrs. experience of Property Management, Homeowners Association

Sales and Leasing of A-Class Residential and Commercial Communities, throughout the Bay Area.

Providing excellent customer service in English and Spanish with poise, prestige and professionalism.

Experience

Boardwalk Investment Inc.- Walnut Creek, Ca 2021-2022 Sr. Property Manager

Managing portfolio of 9 HOA Communities consisting of Condos Townhomes and Single-Family residence throughout the Bay Area-South Bay. Working directly with the Board of Directors and

Taylor Morrison Builders. Preparing yearly budgets, establishing relationships with outside vendors present proposals while developing new communities. Perform HOA Elections Board Meetings and communication with homeowners using Vantaca and ZOOM– Active member of CAI and CCAM

LJ Bates Management-Danville, Ca 2012-2020 Regional HOA Multi-Site Manager

Managing multi-sites consisting of 435 Condo, Townhouse, Single homes in Oakland and Berkeley Hills.

Working directly with Owners, Developers, Vendors and Board of Directors. Current projects involve the consulting of Investment, Mix-use, Condo and Lease-up properties. Extensive experience in launching properties using Loop net, Craigslist, MLS, Onsite, Yardi, AMSI, TOPS, Next Door and NEBR Network. Synchronize all administrative meetings events, staging and host open houses. Establish new accounts, proposals and schedule maintenance orders for third party vendors. Support management of territory and relocation assistance. Coordinate the monthly events for homeowners and promotional marketing. Rent Roll and HOA dues. Provide knowledge of HUD rules and operations. Work closely with Board of Directors, enforcing CC&R’s Rules & Regulations. Certified in OSHA, Talent Recruiting and Market Training. Perform outreach marketing, publish broker homeowner packages.

Kennedy Wilson Commercial Properties -2008-2012 Regional Property Manager -Oakland / Napa

Managed a new lease-up 88 Residential condos and 4 Commercial lease spaces. 100% resident retention within 6mos. Refurbished a PG & E Property 24unit project in Napa Ca. Worked closely with PG&E officials and construction staff on hazard property demolition projects. Provided relocation services for residents in/out of state to obtain new housing.

Integrity Realty & Premier Lending 2000-2008 Portfolio Manager / Broker Assistant

Lead a Boutique firm consisting of 20 employees while supported Brokers and Property Owners management, travel arrangements, special events, meetings, seminars and performed home and commercial staging. Assisted as HR manager, recruiter and new employee trainer in DRE rules and regulations. Worked in partnership with Investors, bankers, prospective clients and other industry professionals. Performed outreach marketing via TV, Radio and Live Seminars.

EDUCATION

Chamberlin School of Real Estate- Licensed 2001

Notre Dame De Namur- Associates Communication 1995

Member of CAI and CCAM – Certification 2022

Portfolio of Properties

Sonsara SFH- Town of Moraga

Vista Hermosa Townhomes- Walnut Creek

433 Estudillo- Medical Offices- San Leandro

91st Ave- Commercial Storage -Oakland

PRYNT- Live/Workspace - Milpitas

Muir Pointe Townhomes- Hercules

Verona Ridge SFH -San Mateo

Westwood Cove Condos- Pittsburgh

Palomar SFH -Campbell

Elevation Townhomes- Sunnyvale

Monte Vista Villas -401 Condos/ Townhomes- Oakland Hills

Delaware St Berkeley- 35 Single Family Homes

Hutton Terrace 24 units-Belmont

10 Mulberry Ct 24 units-Belmont

860 Arguello 16 units- San Francisco

Sienna Hills 300 Homes-San Ramon

388 Jackson 50 Units-Jack London Oakland

Peninsula Pines 200 Units



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